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Westpoint Hotel

3.0 star property
Hotel in London, 5-minute walk to Hyde Park

Photo gallery for Westpoint Hotel

Lobby
Iron/ironing board, free WiFi, bed sheets
Bar (on property)
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
168 - 172 Sussex Gardens, London, England, W2 1TP
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Single Room

Iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Iron/ironing board, free WiFi, bed sheets

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Family Apartment

Family Apartment | Living area

Family Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Apartment (Triple)

Apartment (Triple)

Apartment (Triple)

  • Park view
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bed, 1 Double Bed and 1 Single Sofa Bed

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 1 Double Bed

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About the area

London

Westpoint Hotel puts you in the heart of London, within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Additionally, you'll find multilingual staff, luggage storage and a front desk safe. .Attractions within a 20-minute walk of this 3-property class London City Centre hotel include Marble Arch and Park Lane.

What's nearby

  • St Mary's Hospital - 3 min walk - 0.3 km
  • Hyde Park - 5 min walk - 0.4 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 13 min walk - 1.2 km

Getting around

  • London Paddington Station - 2 min walk
  • Paddington Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Steam Bar - ‬4 min walk
  • ‪The Pride of Paddington - ‬4 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪CÉ LA VI London - ‬3 min walk

About this property

Westpoint Hotel

Hotel in London, 5-minute walk to Hyde Park
As a guest of Westpoint Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Westpoint Hotel also features a front desk safe, a television in common area, and a lift.

This 3-star London hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
Westpoint Hotel offers 61 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Alcohol isn't served or allowed at Westpoint Hotel.

Property is also known as

Hotel Westpoint
Westpoint Hotel
Westpoint Hotel London
Westpoint London
Westpoint Hotel London, England
Westpoint Hotel Hotel
Westpoint Hotel London
Westpoint Hotel Hotel London

Frequently asked questions

Is there a free airport shuttle available at Westpoint Hotel?

No, Westpoint Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Westpoint Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Westpoint Hotel?

No, pets are not allowed.

Westpoint Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 120 out of 1000 reviews
Rating 8 - Good. 395 out of 1000 reviews
Rating 6 - Okay. 295 out of 1000 reviews
Rating 4 - Poor. 124 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Runar

Stayed 4 nights in Nov 2025

10/10 Excellent

lin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely tiny room in the heart of Westminster. Bed very hard and lumpy. Otherwise a gem.
Stayed 1 night in Oct 2025

10/10 Excellent

MariaSoledad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great home base of operations for our trip that had multiple legs of our journey - plane, train, automobile, plane.
Stayed 8 nights in Oct 2025

6/10 Okay

Jasmine

Liked: Cleanliness
Disliked: Staff & service
Clean and tidy room in a good central location
Stayed 7 nights in Sep 2025

6/10 Okay

STEPHEN

Stayed 2 nights in Sep 2025

2/10 Terrible

Bethanee

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel did not match the images or services advertised online. The room was claustrophobic for someone with no previous experience feeling claustrophobic - barely room to open a suitcase, the shower was less than 1 metre square, and the bathroom had less then 50cm of changing room unless you wanted to straddle the toilet to do so. The supposedly free wifi might work…but my webpages are still trying to load. Cleaning staff do not understand the meaning of “do not disturb” signs which was a huge invasion of privacy (especially considering I had to change in the room because of the aforementioned limited space in the bathroom), and took a fan out of my room (during a warm week) that was quite obviously in use. When I asked reception staff about this and if I could have one to take back to my room, I was made to feel that this was a huge inconvenience to them. I would not recommend this travel to anyone wanting a good nights sleep, rest after travelling from the other side of the world, or just a nice stay in general. If I could give this hotel no stars, I would. I checked out 5 days early and booked a different hotel because I was so uncomfortable and staff refused to refund remaining nights even after I explained my complaints and was visibly upset.
Stayed 9 nights in Sep 2025

6/10 Okay

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, hotel very clean but a little dated. Would stay again.
Stayed 2 nights in Sep 2025

6/10 Okay

JOSE

Stayed 2 nights in Sep 2025

8/10 Good

HOI KIU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of hotel is close to Paddington station, which is very convenient to travel around in London via public transportation.
Stayed 10 nights in Aug 2025

4/10 Poor

Gerry, Calgary

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wifi didn't work at all. Rooms were hot and fan didn't help. Needed to open window due to heat and constant noise from traffic affected our sleep. Construction in hallways was on-going except on weekend. Old locks on room doors did not provide security, sign inside room warned us to lock valuables inside suitcase as hotel would not be responsible for theft. Staff were kind and helpful. Bathroom shower was tiny, pillows were small and lumpy.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Vu

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I enjoyed the hotels area which was very walkable to the tube and dining options. However, we got assigned to the room that was so hot and a bit suffocating tbh. I understand the Air con condition here in the uk but at least we should have some opened air windows which didnt work.
Stayed 1 night in Jun 2025

6/10 Okay

Julyet

Travelled with family
Liked: Staff & service
Disliked: Amenities
Checking in was confusing as I'd done an online check in the day before but when we got there I had to go through normal check-in Room had everything we needed but bathroom very tiny and for people who are carrying a bit of weight may struggle to manoeuvre around it. Bed was super comfy, so 10 out of 10 for that. Staff very friendly. In the morning then lift was out of service which wasn't great as we were on the 3rd floor and had to walk down several flights of stairs. Anyone with mobility problems would have struggled with this. We liked where the hotel was situated pretty building and lovely reception area. The TV in our twin room was opposite one of the beds so not ideal place for the other person trying to watch from the other bed. Great for a night away but for the price of the tiny twin room it seemed a lot of money so although we loved the area not sure we would stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Heather

Stayed 1 night in Jul 2025

2/10 Terrible

Sergey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very small bathroom and shower
Stayed 3 nights in Jun 2025

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Misleading description of room

We were very disappointed on arrival at the hotel to find that we had been misled by Hotels.com. The description of the room clearly stated that there was a kitchenette in the room and we found that the only facility was a kettle. When I enquired at reception I was told that none of the hotel rooms had a kitchenette. This involved my wife and I in considerable extra expense during our stay as we had specifically chosen this hotel because of the facility for self catering. The response from the hotel management was to reiterate that none of the hotel rooms had kitchenettes. We feel badly let down by Hotels.com in this matter and will be reluctant to accept any future descriptions without first contacting the hotel for confirmation. Added to this the bed was extremely uncomfortable and not up to the standard we would have expected.
Stayed 4 nights in Jun 2025

6/10 Okay

Ivy

Travelled with family
Disliked: Amenities
Great location close to major hub for underground. Noisey busy street but not a big deal if you don’t have to sleep with window open which we did due to the heat. One fan was supplied. Rooms were small. No flat surface to lay anything on. Kitchenette was a floating shelf 6” wide with an electric kettle and mugs. Bathroom was horrible. Stand up shower was small and 2x2 feet of floor space to function. But worst part was sink had 2 facets one for hot one for cold that were push activated. U had to hold down each to use before it ran out with just enough pressure to not make to too forceful as to splash outside the tiny sink. Cold started warm turned hot then cold. No surface in bathroom to lay items and barley room to turn around. A lot can be overlooked but this facet situation is ridiculous. Not even to be able to turn it on to brush your teeth is unreal. Holding facet with one hand and trying to wince with the other or washing one hand then the other Loved the location and hotel was fine but amenities were lacking. Definitely needs upgrading
Stayed 7 nights in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities
Small but very clean room with comfortable bed. Fantastic location. Friendly and helpful reception staff.
Stayed 2 nights in May 2025

10/10 Excellent

Ila Mae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing , clean , worth the money
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeewanjot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great find! Very happy with everything except the wifi. No setv
Stayed 3 nights in Jun 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are cozy and fine for one night. There was a problem with my key getting stuck. However Lucy at the front desk went out of her way to resolve the situation.
Stayed 1 night in May 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train, and in an interesting neighborhood.
Stayed 15 nights in Jun 2019

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant corner of Paddington

Excellent location in a quiet enclave close to Paddington underground ( although we walked past it twice as it’s not that well signposted ! ). Friendly staff, clean and tidy rooms made this a very pleasurable stay. I would definitely come again.
Stayed 2 nights in Aug 2021