Fairmont Chateau Laurier

4.5 star property
Luxury hotel with 3 restaurants and fitness centre

Photo gallery for Fairmont Chateau Laurier

Lounge
Creator video
Terrace/patio
Presidential Suite, 1 King Bed
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
The current price is AU$267
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
1 Rideau St, Ottawa, ON, K1N 8S7
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Rogers Centre Ottawa
    ‪2 min walk‬
  • Place, Parliament Hill
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

Double Room, 2 Double Beds (Fairmont Room)

8.4 out of 10
Very good
(108 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Fairmont, Room, 1 King Bed

8.6 out of 10
Excellent
(102 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 1 Queen Bed

8.8 out of 10
Excellent
(156 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Fairmont Room, 1 Queen Bed, View (Parliament View)

8.2 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Fairmont Room, 1 King Bed, View (Parliament View)

8.8 out of 10
Excellent
(54 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont Double Room, 2 Double Beds, View (Parliament View)

7.6 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Parliament View)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 2 Double Beds (Parliament View)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Signature Room,1 King Bed (Parliament or Majors Hill Park View)

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Corner Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Corner Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 187 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Corner Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Fairmont Gold, Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Large Fairmont Gold King

Highlights

Separate sitting area
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Ottawa

A luxury stay in the heart of Ottawa awaits you at Fairmont Chateau Laurier. Within steps you'll find Rideau Canal and Byward Market Square within a 10-minute stroll. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a bar/lounge. .The restaurant, Wilfrid's, serves international cuisine and is open for breakfast. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include a gym, Wi-Fi in public areas and spa services. Each morning full breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4.5-property class Downtown Ottawa hotel include Parliament Hill and University of Ottawa.

What's nearby

  • Rideau Canal - 1 min walk - 0.0 km
  • Rideau Centre - 2 min walk - 0.2 km
  • Rogers Centre Ottawa - 2 min walk - 0.2 km
  • Byward Market Square - 5 min walk - 0.5 km
  • Parliament Hill - 5 min walk - 0.5 km

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 10 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪JOEY Rideau - ‬2 min walk
  • ‪Purdys Chocolatier - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Freshly Squeezed - ‬2 min walk

About this property

Fairmont Chateau Laurier

Luxury hotel with 3 restaurants and fitness centre
Fairmont Chateau Laurier offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

Business amenities include a business centre and meeting rooms. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Fairmont Chateau Laurier. Parking is available for a fee.

This 4.5-star Ottawa hotel is smoke free.

  • 426 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1912
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Fairmont Chateau Laurier offers 426 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.76 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 15.76 per night)

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (CAD 67.80 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 42 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • La Terrasse
  • Wilfrid's
  • Zoe's Lounge

Things to do

  • Art gallery
  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 January to 16 January:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 42 per person
  • Fee for in-room wireless Internet: CAD 15.76 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 15.76 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15.76 per night (rates may vary)
  • Valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont Laurier
Chateau Laurier
Chateau Laurier Fairmont
Fairmont Chateau
Fairmont Chateau Laurier
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Chateau Laurier Ottawa
Fairmont Laurier
Laurier
Fairmont Hotel Chateau Laurier
Fairmont Hotel Ottawa
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Ottawa
Fairmont Chateau Laurier Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Fairmont Chateau Laurier?

Fairmont Chateau Laurier offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Chateau Laurier?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Fairmont Chateau Laurier on 5 Jan 2026 start from AU$266.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Chateau Laurier?

Yep, Fairmont Chateau Laurier has uncovered valet parking with in/out privileges for CAD 67.80 per day.

Is there a spa on site at Fairmont Chateau Laurier?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Fairmont Chateau Laurier have a pool?

Fairmont Chateau Laurier has an indoor pool. The pool is open 7:00 AM to 7:30 PM.

What makes Fairmont Chateau Laurier a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fairmont Chateau Laurier.

Is Fairmont Chateau Laurier family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as highchairs in the guestrooms, it's no surprise that Fairmont Chateau Laurier is a hit with families.

Does Fairmont Chateau Laurier serve breakfast?

Yep, full breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Fairmont Chateau Laurier?

No, Fairmont Chateau Laurier does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Chateau Laurier?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Chateau Laurier?

Check-in begins at 4 PM. Check-out time is noon.

Fairmont Chateau Laurier Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1886 out of 3011 reviews
Rating 8 - Good. 583 out of 3011 reviews
Rating 6 - Okay. 311 out of 3011 reviews
Rating 4 - Poor. 118 out of 3011 reviews
Rating 2 - Terrible. 113 out of 3011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Curtis

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Jude

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture and history is beautiful. Lovely rooms and views
Stayed 6 nights in Sep 2025

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Lindq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jasmine

Stayed 1 night in Sep 2025

4/10 Poor

JASMINE

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We were very much looking forward to our stay at the Fairmont Chateau Laurier, which we were staying at for 2 nights due to our being out of town to attend a wedding. I had called in advance to see if we could be upgraded from our originally booked queen bed room to a king bed, but I was told because I booked through Expedia they couldn’t handle any upgrades, fine. When we arrived, we were very disappointed to find we were placed in a room that was incredibly small and actually was only a double bed. This is despite the personnel who checked us in “double checking our room credentials”. We are not tall people by any stretch, and I guess our short stature also contributes to our youthful appearance. We felt as though we were being stuffed into a room smaller than what we booked with the assumption we would just “put up with it”. When we called to voice our concerns the way it was handled made it feel like a confirmation of our assumptions and no apology was offered. The next day we discovered one of our keys for our new room wasn’t working. My husband went back to the front desk and spoke to a gentleman who was incredibly rude and refused to help him because the reservation was not under his name. My husband offered to go “get my wife” and the response was “you do that”. Very disappointing service for a hotel that charges nearly $400/night for a queen size bed. The cleaning staff, however, was lovely and very accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Valerie, Frankfurt am Main

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely!
Stayed 1 night in Aug 2025

10/10 Excellent

Abdel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Todd

Travelled with partner
Liked: Cleanliness
I honestly expected more from a Fairmont Hotel. Our room smelled. My significant other and I waited a half an hour for a drink at the Terrace (which wasn't busy) then decided to go elsewhere. Ordered room service breakfast the next morning and it was luke warm at best. Honestly it was a little disappointing. Not the experience I was expecting...
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Dany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Scot

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

willy

Liked: Cleanliness, staff & service, property conditions & facilities
highly recommend to stay but price is very acceptable vs other nearby hotels. Nice to stay a few days at the 5 stars hotel with a bit of money.
Stayed 2 nights in Aug 2025

2/10 Terrible

Logan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated - Poor service.

Concierge was not helpful. We did an early check in with the expectations our bags would be in our room when we got back to the hotel. Even with an early check in, they didn't have our room ready until 5:30pm. They did not bring our bags up to our room. They gave us a room key that did not work. Told them it was out first year wedding anniversary and nothing was mentioned with any of the staff. Pretty basic but at an average hotel, if you mentioned that it was a wedding anniversary you would maybe get a small print out sign on your bed or something.....maybe a congratulations.....old hotel, ridding on their reputation and name, but don't live up to either.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Chateau Laurier was wonderful. Upon learning that my friend and I were celebrating our 50th birthdays and 30 years of friendship, the hotel placed a delicious and thoughtful tray of chocolates and a bottle of wine in our room. Appreciate it so much! We'll be back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great service
Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Ailsa

Travelled with partner
Liked: Cleanliness
Beautiful building and lobby area, very opulent. Fantastic location. But there the great ends. Room although upgraded to Parliament view and King was just ok, a little tired and in need of refreshing. What disappointed the most was the out dated pricing strategy. Extra $70 for forced valet parking, no space in room fridge due to the in room crazy expensive alcohol and cans selection. Extra charges for basics like in room microwave. Felt like budget airline costing, where they try to squeeze as much extra money out of you as they possibly can. I will not be returning until they price appropriately upfront and include complimentary services like other luxury brands now do.
Stayed 1 night in Sep 2025

10/10 Excellent

Eyad El

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, beautiful historic hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Old but very grand hotel
Stayed 1 night in Sep 2025

10/10 Excellent

VickiLynne

Liked: Amenities, property conditions & facilities
Overall service from all staff encountered - check-in, room staff, waitresses & bar staff - excellent friendly and respectful.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We love the property itself but it is SO unfortunate that nearby Byward market is so dirty and has a serious problem with homeless individuals. Relocation of salvation army might help😢
Stayed 2 nights in Sep 2025