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Golden Tulip Jineng Resort Bali

4.0 star property

Photo gallery for Golden Tulip Jineng Resort Bali

Garden
2 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
View from room
Property amenity
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$83
includes taxes & fees
21 June - 22 June

Explore the area

View map
Jl Sunset Road 98, Kuta, 80361
  • Place, Dewa Ruci Roundabout
    ‪4 min walk‬
  • Place, Mall Bali Galeria
    ‪6 min walk‬
  • Place, Honorary Consulate of the Netherlands
    ‪9 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 2 Single Beds, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed (Jacuzzi)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Queen Bed (Jacuzzi)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Pool View

View from room

Deluxe Room, 1 Queen Bed, Pool View

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Pool View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 2 Single Beds, Pool View

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 Queen Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Queen Bed, Bathtub

In-room safe, desk, blackout curtains, soundproofing

Presidential Suite, 1 Queen Bed, Bathtub

  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, City View

Suite, 1 Queen Bed, City View

Suite, 1 Queen Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Pool View

Suite, 1 Queen Bed, Pool View

Suite, 1 Queen Bed, Pool View

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Pool Access

Suite, 1 Queen Bed, Pool Access

Suite, 1 Queen Bed, Pool Access

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Family Suite with City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, City View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, City View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Suite, 1 Queen Bed, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Kuta

A family-friendly stay in the heart of Kuta awaits you at Golden Tulip Jineng Resort Bali. Within just a 10-minute stroll, you'll find Siloam Hospitals and Dewa Ruci Roundabout. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include hot stone massages and body scrubs along with aromatherapy and reflexology. The restaurant, The Naveen Grill, serves international cuisine. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers as well as access to a playground. Business amenities include 4 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Sunset Road hotel include BIMC Hospital and Honorary Consulate of the Netherlands.

What's nearby

  • Dewa Ruci Roundabout - 4 min walk - 0.4 km
  • Chef Dean Cooking Class - 4 min walk - 0.4 km
  • Mall Bali Galeria - 6 min walk - 0.5 km
  • Honorary Consulate of the Netherlands - 9 min walk - 0.8 km
  • Legian Road - 18 min walk - 1.5 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 16 min drive

Restaurants

  • ‪Cwie Mie Malang - ‬2 min walk
  • ‪Mantra Coffee & Eatery - ‬2 min walk
  • ‪De Dapoer Cafe - ‬8 min walk
  • ‪Rumah Makan Kedaton - ‬7 min walk
  • ‪Ikan Bakar Cianjur (IBC) - ‬4 min walk

About this property

Golden Tulip Jineng Resort Bali

Golden Tulip Jineng Resort Bali offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Golden Tulip Jineng Resort Bali. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Kuta hotel is smoke free.

  • 188 guestrooms or units
  • 4 levels
  • 5 buildings
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Golden Tulip Jineng Resort Bali offers 188 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a shower.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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4.5 out of 5, Wonderful, 134 reviews
The price is AU$71
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: IDR 160,000 for adults and IDR 80,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Naveen Grill

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycles
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Tulip Jineng Resort Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately IDR 160000 for adults and from IDR 80000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Tulip Jineng Resort Bal Kuta
Golden Tulip Jineng Resort Bal
Golden Tulip Jineng Bal Kuta
Golden Tulip Jineng Resort Bali Kuta
Golden Tulip Jineng Bali Kuta
Golden Tulip Jineng Bali
Golden Tulip Jineng Resort Bali/Kuta
Golden Tulip Jineng Bali Kuta
Golden Tulip Jineng Resort Bali Kuta
Golden Tulip Jineng Resort Bali Hotel
Golden Tulip Jineng Resort Bali Hotel Kuta
Golden Tulip Jineng Resort Bali CHSE Certified

Frequently asked questions

What is the cancellation policy at Golden Tulip Jineng Resort Bali?

Golden Tulip Jineng Resort Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Golden Tulip Jineng Resort Bali?

As of 20 June 2026, prices found for a 1-night stay for 2 adults at Golden Tulip Jineng Resort Bali on 21 June 2026 start from AU$83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Golden Tulip Jineng Resort Bali?

Yep, Golden Tulip Jineng Resort Bali has a free self car park.

Are there any beaches close to Golden Tulip Jineng Resort Bali?

The closest beach to Golden Tulip Jineng Resort Bali is Kuta Beach (2 km).

Is there a spa on site at Golden Tulip Jineng Resort Bali?

Yep, there is an onsite spa at Golden Tulip Jineng Resort Bali. You'll enjoy heaps of services like body scrubs and body treatments, as well as hot stone massages.

Does Golden Tulip Jineng Resort Bali have a pool?

Golden Tulip Jineng Resort Bali has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What makes Golden Tulip Jineng Resort Bali a romantic place to stay?

Couples spa treatments and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Golden Tulip Jineng Resort Bali.

Is Golden Tulip Jineng Resort Bali family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Golden Tulip Jineng Resort Bali is a hit with families.

Does Golden Tulip Jineng Resort Bali serve breakfast?

Yeah, cooked-to-order brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Golden Tulip Jineng Resort Bali?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Golden Tulip Jineng Resort Bali?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Golden Tulip Jineng Resort Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Golden Tulip Jineng Resort Bali?

No, pets and service animals are not allowed.

Golden Tulip Jineng Resort Bali Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 74 reviews
Rating 8 - Good. 29 out of 74 reviews
Rating 6 - Okay. 7 out of 74 reviews
Rating 4 - Poor. 10 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Bhimanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great place ro stay with Family
Stayed 6 nights in Jun 2023
Verified

8/10 Good

Lainie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Quiet and amazing staff
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Kathleen

Liked: Staff & service, property conditions & facilities
Great transit location. Comfy bed
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Fuad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value money

One of the best resorts in Bali clean good breakfast friendly staff and beautiful rooms
Stayed 15 nights in Mar 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Pik Tung

Disliked: Cleanliness, amenities, property conditions & facilities
Great location. Poor property maintenance, wear and tear room and public area. Poor massage (will not recommend spa service at all)
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Kenichi

Disliked: Cleanliness, amenities, property conditions & facilities
It was not clean and the lock on the room door was broken.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Agus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siap di Peak Seson

Cukup siap untuk menghadapi peak season liburan Keluarga di Bali
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service
シャワーの水圧が非常に弱い
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

IJENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會繼續入住

非常適合家庭旅遊，房間就濕度比較高，早餐吃的好，希望飯店早餐要加強不要一直縮水，你們的賣點就是早餐很強，請保持下去。而且要常常變換菜色。我們都是long stay
Stayed 5 nights in Apr 2024
Verified

4/10 Poor

Peony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
房間有蟑螂，燈光很暗，衛生環境不太理想，唯一的好處是很近機場
Stayed 1 night in Oct 2023
Verified

8/10 Good

Shahida Parveen

Liked: Staff & service
Disliked: Cleanliness
Morgenmad med variation og personale var villige til at lave ønsket morgenmad. Personale er meget sød og hjælpsom. Rengøring er udført af ung dreng og er ringe specielt badeværelser er ulækkert, men de fylder godt op med sæbe, tandbørste, shampoo. osv. min seng var dejligt men min døtre var ikke så glad for deres. Håndklæderne og sengetøj bliver ikke skiftet så tit. Vi har alle fået mange myggestik i soveværelset og der kravler små insekter på bord.
Stayed 10 nights in Jul 2022
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 10 nights in May 2022
Verified

8/10 Good

Agus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

Golden Tulip Jineng have a large room, with a good strategic location and value for money
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantstisk opplevelse! Ikke akkurat de nyeste/moderne rom, men service og renhold dekker over alt dette! Herlige staff, anbefales på det sterkeste
Stayed 7 nights in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Room comfort

good hotel in sunset road

+ : pool, gym, breakfast, kids club - : no bidet spray in toilet, mosquitos in your room and in the garden, far from the beach, rooms need renovation
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

IJENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再入住

方便，早餐好！
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值

環境優美，安靜休閒，早餐太豐富了，工作人員親切！已經入侵住三次了！還是去巴里島第一入住的飯店！
Stayed 7 nights in Oct 2019
Verified

10/10 Excellent

Fuad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service friendly staff lovely food great location far from the action worth of money
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
proximite d'un peripherique et impossible de traverser.Heureusement le taxi est a un prix modique et possibilité de navette gratuite de l’hôtel
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Daegyu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

비추에요

침구류가 눅눅함(새것도) 심지어 첫날 베드 커버 전체 미교체 상태였고 밤 11시에 발견해서 다행이지 그냥 남이 쓰던 이불 덥고 잘뻔 했습니다. 실내 청소기 않돌린건지 머리카락 군데군데 있고 천정 파인곳 먼지많고, 조식은 식빵에 버터 발라 먹었습니다. 그러나 레스토랑은 매우 크고 음식은 화려함.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Cheng

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel but horrible front desk service

Hotel and breakfast is excellent for the price but front desk service is horrible . Simply lack of training and intelligence . I arrived to check in at about 7pm and booking done half hour ago. I gave them the booking number and whatever they wanted to prove I had paid through Hotel. Com. After 45 mins still no sign of checking me in. When I went to the counter to enquire they reception told the room is not ready . I was furious because if they had told me how long it will take to do up the room . I could have gone out for dinner instead of wasting the time waiting . The 2nd bad encounter was when the key card was not able to function . No tel nearby and had to walk all the way to the reception but what makes me boil was when I told them to have a phone nearby for the customers convenience , they replied immediately that there is a phone in the room meaning that I was stupid of not using that phone . Instead they are real dumb as the key is not functioning and how can I go inside the room. It’s pathetic to see the low level of intelligence of the staff, obviously due to poor training and poor selection of suitable people .
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend.

The hotel was amazing, clean, staff were great and greeted us by our first names always, a great selection of delicious food with their buffet breakfast. A great hotel for couples or families. Central to many locations and 15 minute walk from downtown Kuta, but away from congested areas of Kuta. Would highly recommend the hotel to anyone staying in Bali.
Stayed 7 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

The music plays very loud, but did finished around 8.
Stayed 1 night in May 2019