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4.2 out of 5

"We had a lovely 4 day stay at The Bene! The staff are SO friendly and helpful. The hotel was lovely, we chose a pool access room which was great. I fe ... " More

By a verified traveller on Sat 14 Dec 2019

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Hotel Description

The Bene - By Astadala places you in the center of Kuta, within just a 15-minute stroll of popular places like Kuta Beach and Legian Beach. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 109 rooms feature free WiFi, coffee/tea makers, and free bottled water. Minibars provide refreshments, and 24-hour room service makes dining in an option. You'll find nice touches like slippers and free toiletries to enhance your stay. Safes, hair dryers, and desks are also available.

A day of pampering at The Spa @ The Bene can include hot stone massages, body wraps, and body scrubs along with aromatherapy and reflexology. The restaurant, Plumeria Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Within a 15-minute walk of this 3.5-star Downtown Kuta hotel, attractions include Beachwalk Shopping Center and Poppies Lane II.

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$32* Per night/room 17 May - 18 May

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Pool Access Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Royal Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Bene - By Astadala ratings based on 32 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Bene - By Astadala

Everyone (24) Couples (4) Family (3)
5 out of 5
We had a lovely 4 day stay at The Bene! The staff are SO friendly and helpful. The hotel was lovely, we chose a pool access room which was great. I felt everything was very clean, dispite the fact some things may need a little update - very happy with it for the price. We had no issues and a great stay.

Posted by , from Melbourne on 14 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Putu Riana

Dear Happy Guest. Thank you for giving us a perfect rating of your recent stay with us, We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay We are looking forward to seeing and delighting you again with excellent experiences. Best regards Putu Riana General Manager

4 out of 5
The hotel is tucked into a great spot between shopping, beach, and main nightlife street but still nice and quiet with great pool, maintained well and good breakfast

Posted by on 26 Aug. 2019

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Comment from Hotel Management

4 Sep. 2019 by Putu Riana

Dear Happy Guest Thank you for sharing your wonderful reviews following with your recent stay with us. We are so excited to know that you loved with hotel location, found well maintained and delightful breakfast. We look forward to welcoming you again and we would be very happy to provide excellent experiences. Best regards Putu Riana General Manager

5 out of 5

Posted by on 26 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Putu Riana

Dear Happy Guest Thank you so much for giving us perfect rating on your recent stay with us. We are so glad to know that your stay was fully enjoyable with us. It would be our great pleasure to welcoming you again in the nearest future. Best regards Putu Riana General Manager

4 out of 5

Posted by on 22 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Putu Riana

Dear Happy Guest Thank you so much for sharing your wonderful rating on your recent stay with us, and we are looking forward to delighting you again on your next stay with us. Best regards Putu Riana General Manager

5 out of 5
Great Property - Staff went above and beyond to make a stay a great one.

Posted by on 13 Jul. 2019

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Comment from Hotel Management

13 Jul. 2019 by Putu Riana

Dear Happy Guest Thank you so much for giving us perfect rating on your recent stay with us. We are so excited to know that staff made your stay was fully enjoyable. We realy sure that you would be staying with us again and it would be our great honor to providing you again an excelent experiences. Best regards Putu Riana General Manager

3 out of 5
Lovely pool, ok restaurant but royal suite was a let down. Plenty of room but very dated and just 2 room with adjoining door. Didn’t meet my expectations of the royal suite.

Posted by on 20 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Putu Riana

Dear Guest Thank you so much for your reviews of recent stay with us. Please accept our sincerest apology for not being able to fill up your expectation and we will take improve immediately. We do hope there would be a chance to delighting you in the nearest future. Best reagards Putu Riana General Manager

4 out of 5
Nice hotel close to beach and about a 10 min walk to the main st - Jln Legian.

Posted by , from Perth WA on 14 Sep. 2018

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Comment from Hotel Management

16 Sep. 2018 by Putu Riana

Dear Chris Thank you for sharing a wonderful review of your recent stay with us. We are so happy to know that your stay was enjoyable and found our nice hotel close to beach. It would be our great pleasure to welcoming you again in the near future. Best regards Putu Riana General Manager

5 out of 5

Excellent

Amazing location, lovely hotel would definitely recommend and will be back!

Posted by on 19 Jul. 2018

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Comment from Hotel Management

25 Jul. 2018 by Putu Riana

Dear Guest Thank you for staying with us during holiday in Bali and we are so happy to know that your stay was enjoyable. It is our great honor to be recommended with others and we are looking forward to welcoming you again in the near future. Best regards Putu Riana General Manager

5 out of 5
Excellent hotel. Beautiful friendly staff. Quiet location. Close to beach and many restaurants.

Posted by on 29 Apr. 2018

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Comment from Hotel Management

2 May 2018 by suma

Dear Thank you very much for taking your valued time to share the experience following regarding your recent stay at The Bene Hotel. We are so grateful to hear that you thoroughly enjoyed your stay with us, loved the rooms, pool and the breakfast provided. We are also thrilled to hear that the service rendered by our team members pretty much exceeded your expectation. Your positive comments will certainly encourage our team members to strive further for excellence. Once again, thank you for sharing your experience with us and it would be our great pleasure to welcome you again in the near future. Your Sincerely Made Sumariana Resort Manager

5 out of 5
The Bene Hotel was awesome. Staff very friendly. Hotel clean. Food good. Room very comfortable. Excellent location

Posted by on 27 Apr. 2018

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Comment from Hotel Management

2 May 2018 by suma

Dear Thank you for your time to write a review of you recent stay and we are glad that you enjoyed it so much. We appreciate your acknowledge of our location, services, food quality, cleanliness and the whole best experience. We are looking forward to welcoming you back in the nearest future.

About the The Bene - By Astadala

Location Jalan Benesari, Kuta, Bali 80361

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Bene - By Astadala offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The Bene - By Astadala. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Kuta hotel.

  • 109 guestrooms or units
  • 4 levels
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (10.4 km / 6.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Bene - By Astadala offers 109 air-conditioned accommodations with minibars and safes. LCD televisions come with premium satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Plumeria Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 11
  • Hot stone massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 420000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Bene - By Astadala

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. The tax ID number is 72.778.473.8-905.000. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place.

  • Service animals not allowed
  • Cash or credit card deposit required
  • Property Registry Number – 72.778.473.8-905.000
  • State tax ID - 72.778.473.8-905.000
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between IDR 200000 and IDR 200000 for adults, IDR 100000 and IDR 100000 for children (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 0 (one-way), (up to 2 years old)
  • Rollaway bed fee: IDR 420000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bene Hotel
  • Bene Hotel Kuta
  • Bene Kuta
  • Hotel Bene
  • The Bene Hotel Bali/Kuta
  • Bene Astadala Hotel Kuta
  • Bene Astadala Hotel
  • Bene Astadala Kuta
  • Bene Astadala
  • The Bene - By Astadala Kuta
  • The Bene - By Astadala Hotel
  • The Bene - By Astadala Hotel Kuta

You should know

  • The Bene - By Astadala offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.