A day of pampering can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and reflexology. The restaurant, Pavoz, is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle.
With a stay at this 4.5-star Kartika Plaza hotel, you'll be 3.6 km (2.2 mi) from Legian Beach and 4.3 km (2.7 mi) from Double Six Beach.
18 Nov. 2019 by Public Relations Team
Dear beloved guest, Warmest Greetings from Kuta! Thank you for choosing Sun Island Hotel and Spa Kuta and sharing your review with us. We are glad learning that our hotel could live up to your expectation from the score that you gave to us. We are looking forward to welcoming you back for another getaway with us, hopefully soon! Best regards,
6 Nov. 2019 by Public Relations Team
Dear beloved guest, Warmest Greetings from Kuta! Thank you for staying with Sun Island Hotel and Spa Kuta and sharing your experience with us. We are glad learning that our location become the pinnacle of your stay. On the other hand, we have noted your feedback about the cleanliness. We continuously re-check and replace the old linen with the new one. Your constructive feedback means a lot for us and we'll make sure an immediate action would be taken if needed. We are looking forward to welcoming you back for another getaway with us soon! Best regards,
17 Oct. 2019 by Public Relations Team
Dear beloved guest, Warmest Greetings from Kuta! Thank you for staying with Sun Island Hotel and Spa Kuta and sharing your experience with us. From the review that you choose for us, we are saddened to know that you looks like didn't satisfied with our service. Please let us know which part we need to improve, and take an immediate action. We hope your next Bali's get away will be more fun, and looking forward to welcoming you back for a better experience with us! Best regards,
6 Sep. 2019 by Public Relations Team
Dear beloved guest, Warmest Greetings from Kuta! First of all, thank you for staying with Sun Island Hotel and Spa Kuta. We are saddened learning that you left our hotel with less positive feedback. After an investigation with our team, here we would like to offer you an explanation with regards. Regarding the airport transfer, here we are working together with local transport without taking any profit from this business. We only help our guest who would like to get transportation, either for touring our airport transfer. However, we would be more than happy to assist our guest to call a taxi, if they wish to have a taxi as well. Please inform our staff if you would like to have a taxi as your transportation. Furthermore, regarding your 4 hours treatment is including manicure/ pedicure (60 minutes), and you take it in the end of the treatment. Since your fingers are clean, our staff do it faster than usual. Our staff offer you a hand/ foot massage to complete the manicure/ pedicure treatment, however you were refuse it. We are encouraged to keep delivering the best and only the best service as always. We apologize for the miscommunication between you and our staff, and we understand your disappointment. We wish you a much more fun holiday in Bali in the future!
29 Jul. 2019 by Public Relations Team
Dear beloved guest, Warmest Greetings from Kuta! First of all, thank you for choosing Sun Island Hotel and Spa Kuta and sharing your honest review with all of us. We are glad knowing that your stay went pleasantly, and you are going to come again in the future. On the other hand, we have noted your feedback regarding the bath-room. Currently, we already make some renovations in the bathroom based on the inputs that we get from our loyal guest. Here, we will continuously renovate and refresh our buildings and rooms. Please know that we are encouraged to keep delivering the best service and always the best. We are really looking forward to welcoming you back, soon! Best regards,
4 Jul. 2019 by Paskalis Damar - Public Relations
Dear Valued Guest, Warmest greetings from Sun Island Hotel & Spa Kuta. Thank you for leaving us a positive review about your recent stay with us. We are delighted that your stay at our property was an enjoyable one. Rest assured your kind feedback would be passed on to our team as an encouragement to keep delivering the best effort in all aspect and any time. In the end, we are looking forward to welcoming you back when you return to Bali. Best regards, Paskalis Damar (Public Relations)
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and spa services are also featured at the luxury Sun Island Hotel & Spa Kuta. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. This 4.5-star Kuta hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
Sun Island Hotel & Spa Kuta offers 129 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Kuta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Pavoz - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sun Island Hotel & Spa Kuta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.