"The staff were friendly and very helpful nothing was a problem. The room we had 34 was poor. The carpet was badly stained. The shower was old and in n ... " More
You can enjoy LCD TVs with digital channels, and all 77 rooms feature free WiFi, coffee/tea makers, and safes. Refrigerators and room service make in-room dining convenient. Hair dryers, phones, and desks are also available.
This smoke-free hotel offers free WiFi in public areas, concierge services, and barbecue grills. Added amenities include laundry facilities, luggage storage, and an elevator. Each morning full breakfast is served between 6:30 AM and 9:30 AM. There's also free parking nearby, along with the convenience of an airport shuttle.
In the region of this 4-star Kingscote hotel you'll find King George Beach.
24 Dec. 2020 by Cailtin Connell
Hi Chris, Thanks for your feedback. I'm disappointed that your experience was not satisfactory and I sincerely apologise that you were left feeling let down after your stay. We do pride ourselves on providing a high standard and I understand that this was not delivered on this occasion. Kindest regards, Caitlin Connell Front Office Manager
24 Dec. 2020 by Cailtin Connell
Hi Clarky, Thanks for your feedback. I'm glad to hear you had a pleasant stay with us. Apologies that service was slow, I have passed on feedback to management. Kindest regards, Caitlin Connell Front Office Manager
24 Dec. 2020 by Cailtin Connell
Hey there, Thanks for your feedback! Kindest regards, Caitlin Connell Front Office Manager
24 Dec. 2020 by Cailtin Connell
Hi, Thanks for your feedback. It was our pleasure to host you during your stay on Kangaroo island. We hope to welcome you back again in the future. Kind Regards, Cailtin Connell Front Office Manager
14 Oct. 2020 by Christopher Budiman
Hi James, Thank you for your time providing a review. I appreciated your comments and feedback regarding to your overall experience. Please allow me to explain few things for you. The Townhouses is our highest room types and it has the largest areas to maintain. As you may aware, since it has three storeys and more than a one bedroom, it takes more time to clean compare to a normal size room. Our housekeepers also try to not rush in cleaning the townhouses, ensuring the high quality and expectation to be maintained throughout your stay. I understand your frustration that you have to wait for extended period of time, however this is to ensure that everything is spotless during your stay. I noted your comments regarding the food and customer service as well. I appreciate your comment and we always evaluate ourself to improve for a better experience. I am thanking you once again for your review and I look forward to welcoming you back again for a more enjoyable stay. Kind Regards, Chris.
7 Oct. 2020 by Christopher Budiman
Hello, Thank you for your time providing a review. I appreciate your feedback regarding to our hotel based on your experience. I understand especially during this time of holidays, more people walking outside the road and more car parked in front of the hotel. On your next trip, we do take requests if you prefer on the above level of our Executive Seaview Rooms, however this is subject to availability. We look forward to welcoming you back again in the future. Kind Regards, Chris.
24 Feb. 2020 by Melissa McCann
Hi There, Thank you for taking the time to review our hotel. I understand you feel let down by your stay here with us and I ave passed your comments onto our General Manager. We would love the opportunity to welcome you back again in the future for a more enjoyable stay. Kind Regards, Melissa McCann Front Office Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, barbecue grills, and concierge services are also featured at Aurora Ozone Hotel. This 4-star Kingscote hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free parking nearby
Aurora Ozone Hotel offers 77 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Kingscote hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:30 AM.
Onsite venue - bistro.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
Special check-in instructions:
The front desk is open daily from 6:30 AM - 8:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 6:30 AM - 8:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.