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4.4 out of 5

"Newly renovated rooms by finer details ignored ie dirty light switch, swollen edge of bathroom door etc " More

By a verified traveller on Fri 01 Oct 2021

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Hotel Description

A romantic stay in McCracken awaits you at McCracken Country Club. Within a short 5-minute stroll, you'll find McCracken Golf Course and Victor Harbor Convention Centre. Highlights at this hotel include a golf course, a restaurant, and an indoor swimming pool.

All 65 soundproofed rooms feature free WiFi, LCD TVs, and separate bathtubs and showers. Additionally, jetted tubs, refrigerators, and coffee/tea makers are available. Housekeeping is available on request.

The bistro, Clubhouse Bistro, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 2 outdoor tennis courts, gym and outdoor tennis court plus access to a driving range. Business amenities include conference space and a business center. Additionally, you'll find free WiFi in public areas, a spa tub, and a sauna. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:00 AM.

Places within a 30-minute walk of this 3.5-star McCracken hotel include Hindmarsh River Estuary Boardwalk and Urimbirra Fauna Park.

Loft Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$114* Per night/room 8 Nov. - 9 Nov.

Kitchenette Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Storey Villa

Bed Count 3 King Beds Maximum Occupancy 6 Max

Superior Spa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 4 Bedrooms

Bed Count 4 King Beds Maximum Occupancy 8 Max

Presidential Spa Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

McCracken Country Club ratings based on 567 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for McCracken Country Club

Everyone (277) Couples (190) Family (84) Other (2)
1 out of 5
I had booked 3 nights for my family via Wotif 3 weeks prior and already paid for my stay. My family and I excited to take a break and turned up to check in only to be told they had no bookings. I showed my confirmation email and payment receipt, the receptionist checked their system and said it’s not their fault there must have been a glitch in the booking system, placing the blame on Wotif. Furthermore, they did to have any rooms available so we were left without a place to stay. I asked to speak to the manager immediately and was advised he’s busy at home and will call you later. We were left to walk out with our suitcases and find alternate accommodation noting no solutions were offered. Over 3 hours later the manager calls apologetic stating their new receptionist had canceled my booking 3 weeks prior by mistake. Whilst I appreciate we’re humans and mistakes happens, the opportunity for improvement for management of this venue is being responsive to customers noting calling 3 hours later to offer solutions is unacceptable, unkind and not customer focused. The management and front desk staff need upskilling to walk in the shoes of their customers experiencing such issues as this will help them to appreciate and better respond to such situations in the future. Additionally, the management needs to review its induction process for new staff and embed mechanisms to avoid such administrative error happening in the future. Hope the above constructive feedback helps the team to

Posted by , from Mawson Lakes on 6 Oct. 2021

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4 out of 5
Newly renovated rooms by finer details ignored ie dirty light switch, swollen edge of bathroom door etc

Posted by on 1 Oct. 2021

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Comment from Hotel Management

2 Oct. 2021 by Reservations

Dear Debbie, Thank you for taking the time to provide your feedback, we are glad you enjoyed the majority of your stay and will be taking your comments onboard.

4 out of 5
Very clean and tidy nice view overlooking golf course

Posted by on 30 Sep. 2021

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Comment from Hotel Management

2 Oct. 2021 by Reservations

Dear Luke, Thank you for the review, we are glad you enjoyed your stay and hope to see you again soon.

5 out of 5
Lovely location. Nice and quiet

Posted by on 24 Sep. 2021

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Comment from Hotel Management

30 Sep. 2021 by Reservations

Dear Danielle, Thank you for taking the time to provide your feedback. We are glad you enjoyed your stay and hope to see you again soon.

3 out of 5
Liked outlook. Disappointed with meals. Needs to be marketed to families as promised - pricing as such too high re accomodation and meals , for families

Posted by on 17 Sep. 2021

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Comment from Hotel Management

17 Sep. 2021 by Reception

Thank you for your feedback. Please know that we will be taking these comments onboard.

5 out of 5
Very nice

Posted by on 12 Sep. 2021

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Comment from Hotel Management

13 Sep. 2021 by Reception

Dear Margot, Thank you for your feedback. We are glad you enjoyed your stay and hope to see you again soon. Kind regards, The McCracken Team

5 out of 5
Very comfortable room.

Posted by , from Isaacs on 11 Sep. 2021

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Comment from Hotel Management

13 Sep. 2021 by Reception

Dear Heather, Thank you for your feedback. We are glad you enjoyed your stay and hope to see you again soon. Kind regards, The McCracken Team

4 out of 5
Liked the location and view from the rooms balcony.

Posted by on 1 Sep. 2021

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Comment from Hotel Management

2 Sep. 2021 by Reception

Dear Helmut, Thank you for the feedback. We are glad you enjoyed your stay and hope to see you again soon.

5 out of 5
Nice views overlooking the golf course

Posted by on 31 Aug. 2021

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Comment from Hotel Management

2 Sep. 2021 by Reception

Dear Maggie, Thank you for the feedback. We are glad you enjoyed your stay and hope to see you again soon.

4 out of 5
Lovely views of the golf course and tennis courts. Big open living space. Plenty of room for three couples. Well-stocked kitchen appliances. In need of some TLC. (Carpets stained, door openers broken)

Posted by on 31 Aug. 2021

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Comment from Hotel Management

2 Sep. 2021 by Reception

Dear Helen, Thank you for the feedback. We are glad you enjoyed your stay and will take your comments onboard. We hope to see you again soon.

About the McCracken Country Club

Location Mccracken Drive, McCracken, SA 5211

Property Features

McCracken Country Club offers its guests a golf course, outdoor tennis courts, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A health club, a spa tub, and a sauna are also featured at the business-friendly McCracken Country Club. This 3.5-star McCracken hotel is smoke free.

  • 65 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Victor Harbor Station (3.4 km / 2.1 mi)

Room Amenities

McCracken Country Club offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

  • Jetted tub
  • LCD television
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (on request)
  • Hair dryer
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Clubhouse Bistro - Overlooking the golf course, this bistro serves dinner only.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.90 and AUD 21.90 for adults, AUD 11.00 and AUD 21.90 for children (approximately)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 15.0 per day
  • Credit card charges are subject to a surcharge of 0.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mccracken Country Club
  • Mccracken Country Club Hotel
  • McCracken Country Club Hotel
  • McCracken Country Club McCracken
  • McCracken Country Club Hotel McCracken
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.