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4.8 out of 5

"Staff are super friendly and helpful, rooms are comfortable clean and fresh, hotel is in a great location. " More

By a verified traveller on Fri 01 Nov 2019

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Hotel Description

Queen Kapiolani Hotel places you steps from Honolulu Zoo and within a 10-minute stroll of Waikiki Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy LCD TVs with cable channels, and all 315 rooms feature WiFi, free local calls, and safes. In-room dining is easy with amenities like refrigerators and room service. Hair dryers and free toiletries are also available.

The restaurant, DECK. Bar & Grille, is open for breakfast, lunch, and dinner. Business travelers can take advantage of a conference center, a meeting room, and a business center. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4-star Waikiki hotel include International Market Place and Waikiki Aquarium.

Studio, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse, Balcony, City View

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 5 Max

Room, 2 Queen Beds, Balcony, View (Diamond Head View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, View (Diamond Head View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Queen Kapiolani Hotel ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Queen Kapiolani Hotel

Everyone (2) Couples (6)
5 out of 5
Staff are super friendly and helpful, rooms are comfortable clean and fresh, hotel is in a great location.

Posted by on 1 Nov. 2019

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Comment from Hotel Management

2 Nov. 2019 by Front Office Manager

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

4 out of 5
The room we ended up in was quite small but it did had a great view.

Posted by on 16 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Front Office Manager

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

5 out of 5

Posted by on 18 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Guest Experience Manager

Thank you for sharing your rating with us and we are glad you enjoyed your stay!

4 out of 5
Absolutely beautiful view and friendly staff. However ther was only on server for the restaurant and orders were taking a while.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Front Office Manager

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

5 out of 5
Great value. Clean and comfortable. Great facilities and very friendly staff.

Posted by on 31 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Front Office Manager

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

5 out of 5
It was great value for money. Clean and comfortable. Excellent!

Posted by on 31 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Guest Experience Manager

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

5 out of 5
Staff were super friendly everything was above our expectation we will be back for sure

Posted by on 19 Mar. 2019

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Comment from Hotel Management

19 Mar. 2019 by Andrew Tran

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

5 out of 5
Very nice and relaxing, enjoyed our stay so so much!

Posted by , from Perth on 22 Nov. 2018

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Comment from Hotel Management

26 Nov. 2018 by Hotel Management

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

About the Queen Kapiolani Hotel

Location 150 Kapahulu Ave, Honolulu, HI 96815

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Queen Kapiolani Hotel. Parking is available for a fee. This 4-star Honolulu hotel is smoke free.

  • 315 guestrooms or units
  • 19 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (16.8 km / 10.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Queen Kapiolani Hotel offers 315 accommodations with safes and hair dryers. 49-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

DECK. Bar & Grille - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 250 per accommodation, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

The mandatory fee covers porterage to all groups, including reservations that meet the following conditions: a minimum of four rooms traveling together arriving at the hotel on the same arrival date and departing on the same departure date and; departing from the same originating destination and ending at the same originating destination; and arriving on the same arriving flight and departing on the same departing flight.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-207-956-5824-01. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 3
  • Debit cards
  • State tax ID - TA-207-956-5824-01
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Additional fee: USD 8.50 per person, per stay
  • Resort fee: USD 45.99 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 45.99 per night (rates may vary)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kapiolani
  • Hotel Queen Kapiolani
  • Kapiolani Hotel
  • Kapiolani Queen
  • Kapiolani Queen Hotel
  • Queen Kapiolani
  • Queen Kapiolani Honolulu
  • Queen Kapiolani Hotel
  • Queen Kapiolani Hotel Honolulu
  • Queen Kapiolani Hotel Hawaii/Honolulu
  • Queen Kapiolani Hotel Hotel
  • Queen Kapiolani Hotel Honolulu
  • Queen Kapiolani Hotel Hotel Honolulu

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.