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3.5 out of 5

"Excellent location. Very quiet room. Comfortable and good value for money " More

By a verified traveller on Thu 01 Nov 2018

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Hotel Description

Best Western Plus Hotel Hong Kong places you in the center of Hong Kong, within just a 15-minute stroll of popular places like Victoria Harbour and University of Hong Kong. Highlights at this hotel include a restaurant and in-room free WiFi.

All 307 rooms feature flat-screen TVs with cable channels, and you can enjoy coffee/tea makers, free local calls, and safes. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Additionally, hair dryers and desks are available.

The hotel's own bar/lounge is a nice place to enjoy a drink. A meeting room and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Buffet breakfast is available daily between 7 AM and 10 AM.

Within a 20-minute walk of this 3.5-star Central & Western District hotel, attractions include Hong Kong - Macau Ferry Terminal and Man Mo Temple.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$57* Per night/room 21 Dec. - 22 Dec.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 3 Single Beds, Non Smoking, City View

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family Room, 3 Single Beds, Smoking, City View

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Best Western Plus Hotel Hong Kong ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Hotel Hong Kong

Everyone (3) Couples (1)
2 out of 5
Our bathroom had black mould all over the shower recess. There was inches of dust around the bedroom cupboard. The bed was rock hard with torn sheets.

Posted by , from Perth on 1 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Taro Tsang - Reservations Manager

Thank you for taking the time to share your recent experience and comment on Expedia. We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !

5 out of 5

Posted by on 2 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Taro Tsang - Reservations Manager

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

4 out of 5
Excellent location. Very quiet room. Comfortable and good value for money

Posted by , from Tasmania on 1 Nov. 2018

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Comment from Hotel Management

1 Nov. 2018 by Roy Wong - Assistant Reservations Manager

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

3 out of 5

Holiday stay with my daughter

Pros: The location and easy access from the airport
Cons: Wifi, breakfast buffet choices and beds
Location: Close to Hong Kong Uni MTR station and other restaurants nearby, bus and tram on the main road which was great.
The Hotel is well airconditioned, loved the concierge as he was really friendly and helpful. Free Wifi is almost non existent though and needs to be improved drastically. Breakfast buffet not really up to my taste. Beds unfortunately were very hard to sleep on. Room is nice and spacious and we even had a view onto the Bay. Rooms were cleaned daily and water provided daily which was great. Unfortunately I booked a late checkout and had to reactivate my card which could have been dealt with better. They did reciprocate with a delivery of fresh fruit though to apologise, felt that the extra money for a 3 hour later checkout was quite expensive though.

Posted by , from Melbourne, Australia on 12 Jul. 2018

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Comment from Hotel Management

12 Jul. 2018 by Roy Wong - Assistant Reservations Manager

Thank you for taking the time to share your recent experience and comment on Expedia. We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !

About the Best Western Plus Hotel Hong Kong

Location 308 Des Voeux Road West, Hong Kong,

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Hong Kong. Smoking is allowed in designated areas at this 3.5-star Hong Kong hotel.

  • 307 guestrooms or units
  • 30 levels
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hong Kong Sheung Wan Station (1.8 km / 1.1 mi)

Room Amenities

Best Western Plus Hotel Hong Kong offers 307 accommodations with minibars and safes. Flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and bidets. This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Best Western Plus Hotel Hong Kong has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 440.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 107.8 for adults and HKD 107.8 for children (approximately)
  • Rollaway bed fee: HKD 440.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hong Kong Ramada Hotel
  • Ramada Hong Kong
  • Ramada Hotel Hong Kong
  • Hong Kong Ramada
  • Ramada Hong Kong Hotel Hong Kong
  • Best Western Plus Hotel Hong Kong
  • Best Western Plus Hong Kong
  • Best Western Plus Hotel
  • Ramada Hong Kong Hotel
  • Best Plus Hong Kong Hong Kong
  • Best Western Plus Hotel Hong Kong Hotel
  • Best Western Plus Hotel Hong Kong Hong Kong
  • Best Western Plus Hotel Hong Kong Hotel Hong Kong
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.