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Dorsett Wanchai Hong Kong

4.5-star property
387-397, Queen's Road East, Hong Kong, 1800 796 370
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71%
of guests recommend
3.9 out of 5
Wotif Guest Rating
View all 52 Wotif Guest Reviews

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Hotel Description

Dorsett Wanchai Hong Kong places you in the centre of Hong Kong,connected to a shopping centre and within a short 5-minute stroll of popular places like Queen Elizabeth Stadium and Victoria Harbour. Highlights at this luxury hotel include a restaurant, a free area shuttle and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 454 rooms, and you can enjoy free WiFi, free wired Internet and in-room childcare. Minibars provide refreshments, and room service is also available. Down comforters invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Coffee/tea makers, free international calls and free local calls are also available.

The restaurant, The Dining House , serves Chinese cuisine and is open for breakfast, lunch and dinner. 3T is the hotel's own bar. Added amenities include free WiFi in public areas, a fitness centre and a free manager's reception. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4.5-star Wan Chai hotel include Happy Valley Race Course and Times Square Shopping Mall.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$113* Per night/room 10 Nov. - 11 Nov.

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Grand Deluxe Room - Course View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ocean Suite (Newly Renovated) with WiFi

Bed Count 1 King Bed Maximum Occupancy 4 Max

SONY Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Family Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Dorsett Wanchai Hong Kong ratings based on 52 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Dorsett Wanchai Hong Kong

Everyone (39) Couples (6) Family (7)
5 out of 5
Service was excellent ; position was perfect as it was close to the main shopping strip and easy access to explore the city.

Posted by on 16 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

4 out of 5
Staff very helpful, property beautiful with an old fashion touch about it

Posted by on 5 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us and appreciated our staff and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

4 out of 5
I liked the decor and staff were really friendly and helpful

Posted by on 3 Apr. 2019

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Comment from Hotel Management

4 Apr. 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us and appreciated or staff and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

4 out of 5
I had booked a double room several weeks in advance however when checking in was told that for the first night we would be in a twin room due to occupancy levels. This was not meet with enthusiasm. Thankfully the guest services manager made some changes and amended this. The room was quite small for 2 people staying 5 nights. The window was frosted so there was no view. The room was cleaned immaculately every day which was lovely to come back to at the end of each day. The lobby bar was attended to each day and it was never an issue getting service.

Posted by , from Sydney Australia on 24 Oct. 2018

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Comment from Hotel Management

26 Oct. 2018 by Dorsett Wanchai, Hong Kong

Dear Soraya, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. On your next visit, you may consider our other room type that measure up to 48 sq. m with amazing racecourse or Causeway Bay city view for more spacious and comfortable stay. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5
Nice hotel in good location, lot of freebies like water bottle, fruit, kids toys. i enjoyed my stay

Posted by , from Sydney on 24 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by Dorsett Wanchai, Hong Kong

Dear Gill. Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our staff and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

1 out of 5
Poor service, tiny rooms... stayed over birthday and no acknowledgement. No answer calling concierge... needed to ask cleaner to request ice. Shower doesn’t drain properly and showers needed to be fast to avoid flooding the bathroom. Very poor experience.

Posted by on 19 Aug. 2018

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Comment from Hotel Management

20 Aug. 2018 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We regret to hear that your say did not meet your expectation this time. Please be assured that the services you encountered was not reflecting the standard of services we always strive to deliver. The concerned staff have already been reminded and training will be reinforced to ensure the best services are provided to all our guests. Your comments on the bathroom facilities are well taken for our prompt improvement. In the future we will continue providing the best stay experience to all guests in Dorset Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5
Fairly good location on the edge of Wanchai, overall a good place.

Posted by on 18 Aug. 2018

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Comment from Hotel Management

20 Aug. 2018 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are happy to hear that you enjoyed your stay with us and appreciated our location. In the future we will continue providing the best stay experience to all guests in Dorset Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

3 out of 5
Was ok room was small Staff were friendly Location good No pool

Posted by on 6 Jul. 2018

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Comment from Hotel Management

9 Jul. 2018 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. On your next visit, you may try out our other room types that measure up to 48 sq. m for more spacious and comfortable stay. Your comments on the hotel facilities are also well taken for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong Look forward to welcoming you back to our hotel soon.

5 out of 5
Across the road from Happy Valley racecourse and a five minute walk to the heart of Wan Chai, and a tram and bus stop out the front to go wherever ......so convenient and great rooms and very helpful staff.

Posted by , from Townsville on 3 Jul. 2018

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Comment from Hotel Management

4 Jul. 2018 by Dorsett Wanchai, Hong Kong

Dear Krod, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our location and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

5 out of 5
Even though my room was small, it was well set out and very comfortable. The staff were very helpful and the shuttle to and from the express airport train was so convenient.

Posted by on 30 Jun. 2018

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Comment from Hotel Management

3 Jul. 2018 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our services. On your next visit, you may try out our other room types that measure up to 48 sq. m for more spacious and comfortable stay. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

About the Dorsett Wanchai Hong Kong

Location 387-397, Queen's Road East, Hong Kong,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. WiFi is free in public spaces. There's an onsite business centre. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Dorsett Wanchai Hong Kong. A round-trip airport shuttle (available at scheduled times) is available for a fee. For a fee, parking is available. This 4.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 454 guestrooms or units
  • 25 levels
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (39.8 km / 24.7 mi)
  • Train station: Hong Kong Causeway Bay Station (1.1 km / 0.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Dorsett Wanchai Hong Kong offers 454 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on selected days.

The Dining House – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.

3T – On-site bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered at scheduled times from 7 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per night.

Pets

  • No pets allowed

Policies

Additional policies and fees may apply when booking 5 or more rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. Kindly note that if a debit card is provided for such purposes, the related amount will be deducted by the bank during the authorization process. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 184.80 per person (approximately)
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Valet parking fee: HKD 500 per night
  • Rollaway bed fee: HKD 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cosmopolitan Hong Kong
  • Cosmopolitan Hong Kong Hotel
  • Dorsett Wanchai Hong Kong Formerly Cosmopolitan Hotel HK
  • Hong Kong Cosmopolitan Hotel
  • Hong Kong Hotel Cosmopolitan
  • Hotel Cosmopolitan Hong Kong
  • Hotel Hong Kong Cosmopolitan
  • Dorsett Formerly Cosmopolitan Hotel HK
  • Dorsett Wanchai Hong Kong Formerly Cosmopolitan HK
  • Dorsett Formerly Cosmopolitan HK
  • Dorsett Wanchai Hong Kong Hotel
  • Dorsett Hotel
  • Dorsett
  • Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK)
  • Cosmopolitan Hotel Hong Kong
  • Cosmopolitan Hotel Hong Kong (to be renamed Dorsett Wanchai)
  • Dorsett Wanchai Hong Kong Hotel
  • Dorsett Wanchai Hong Kong Hong Kong
  • Dorsett Wanchai Hong Kong Hotel Hong Kong

You should know

  • Dorsett Wanchai Hong Kong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.