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"Location for my activities, proximity to restaurants and shops and free shuttle to Central Station " More

By a verified traveller on Tue 16 Apr 2019

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Hotel Description

A family-friendly stay in the heart of Hong Kong awaits you at Cosmo Hotel Hong Kong. Within a 20-minute stroll, you'll find popular places like Times Square Shopping Mall and Hong Kong Convention and Exhibition Centre. Highlights at this eco-certified hotel include in-room free WiFi and free internet.

This smoke-free hotel offers free WiFi in public areas, a fitness center, and concierge services. Other amenities include coffee/tea in a common area and laundry facilities. To-go breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of a free area shuttle.

Within a 30-minute walk of this 4-star Wan Chai hotel, attractions include Pacific Place and Victoria Harbour.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$108* Per night/room 9 Apr. - 10 Apr.

Standard Room (free breakfast box & meal coupons)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Interconnecting Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, Adjoining

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Cosmo Two-Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior Room (free breakfast box & meal coupons)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Cosmo Hotel Hong Kong ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Cosmo Hotel Hong Kong

Everyone (3) Family (2)
3 out of 5
Location for my activities, proximity to restaurants and shops and free shuttle to Central Station

Posted by on 16 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

3 out of 5
Hotel you can hear noise from other room when they a shower

Posted by , from Melbourne on 26 Oct. 2018

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Comment from Hotel Management

1 Nov. 2018 by Cosmo Hotel Hong Kong

Dear Kevin, Thank you for your comments. We regret to hear that you were not satisfied with your stay this time. We are also sorry for the noise issue you encountered, we believe it was only an occasional case and we will also review our current sound-proof facilities to ensure everyone a relaxing and comfortable stay with us. Rest assured that we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

4 out of 5
Close to the Catholic Church Cemetry where my mum was buried back in 1964. I was able to walk over to pay respect within 10 mins. That is my main reason for staying. The hotel is fine but needs a short walk to restaurants and amenities. It is OK.

Posted by on 13 Aug. 2018

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Comment from Hotel Management

14 Aug. 2018 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your valuable comments. We are delighted to hear that you enjoyed your stay with us. Cosmo Hotel Hong Kong is located amid Wanchai and Causeway Bay where the closest MTR station along with numerous shopping and dining options are just in minutes of walk. We also hope you had the chance to make use of our free shuttle services that goes to 14 major destinations in town including the Causeway Bay subway station. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

4 out of 5

Decent hotel for the price and great location

Pros: Staff were very helpful. Hotel has easy access to transportation and the Wan Chai district. Reasonable price.
Cons: Ask your customers whether they would like a mini bar option, if yes - great, if no- have the fridge filled with the free water (if applicable) only.
Location: The local guide book provided was excellent in helping us with our food choices each day.
We arrived on the 23rd December to spend a week over the Christmas week, the Executive room we were assigned was clean and the bed was large (two king single beds with a topper) and very comfortable. We also had a cot for my 14 month old son who seemed to enjoy his own space with his toys and occasionally would sleep with us. The bathtub/shower was great for us all, so worth selecting this room type option. The hotel location was ideal since we were able to either utilise the bus stops directly outside, or use the subway (lift for my sons stroller) and walk to Wan Chai and navigate through the lift options for the MTR. In hindsight we could of used the buses more after the peak period each day however we shall do that for future trips. We also used the shuttle bus options which got us to the various main areas to help us with our adventures each day.

Posted by , from Brisbane, Australia on 1 Jan. 2018

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Comment from Hotel Management

12 Jan. 2018 by Cosmo Hotel Hong Kong

Dear Leslie, thank you for your great comments. We are happy to know that you had a great stay with us and we appreciate your suggestions that keep us improving. Thank you.

3 out of 5

Good starting point

Pros: Very accommodating
Cons: Breakfast, was at times a little un appealing
Location: Free shuttle service was great, but a bus stop outside to you to ferry port to get to Kowloom.
Great location for shops and eating out, and a 5 min bus ride to ferry terminal. The room was basic and small, but met our requirements as a comfy bed at the end of a busy day. Staff very and accommodating.

Posted by , from Perth AU on 20 Apr. 2017

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Comment from Hotel Management

26 Apr. 2017 by Stephanie

Dear Nicola, thank you for your review. We are glad you enjoyed our friendly staffs' services. Room-wise, Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment. Your comment on the breakfast is also well noted, and we will pass it on to our food and beverage team for their review and quality improvement. Thank you.

About the Cosmo Hotel Hong Kong

Location 375-377 Queen's Road East, Hong Kong,

Property Features

As a guest of Cosmo Hotel Hong Kong, you'll find a fitness center, a terrace, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An area shuttle within 1.5 kilometers, a train station pick-up service, and a train station drop-off service are free. The family-friendly Cosmo Hotel Hong Kong also features multilingual staff, coffee/tea in a common area, and concierge services. This 4-star Hong Kong hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 23 levels
  • Built in 2005
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Hong Kong Causeway Bay Station (1.2 km / 0.8 mi)
  • Metro station: Queen's Road East Tram Station (0.1 km / 0.1 mi)
  • Property shuttles: Free area shuttle within 1.5 kilometers and train station pick-up

Room Amenities

Cosmo Hotel Hong Kong offers 142 accommodations with minibars and safes. 20-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 428.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately HKD 110 for adults and HKD 110 for children
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 428.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cosmo Hong Kong
  • Cosmo Hong Kong Hotel
  • Cosmo Hotel
  • Cosmo Hotel Hong Kong
  • Hong Kong Cosmo
  • Hong Kong Cosmo Hotel
  • Hong Kong Hotel Cosmo
  • Hotel Cosmo
  • Hotel Cosmo Hong Kong
  • Hotel Hong Kong Cosmo
  • Cosmo Hotel Hong Kong Hotel
  • Cosmo Hotel Hong Kong Hong Kong
  • Cosmo Hotel Hong Kong Hotel Hong Kong

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.