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3.6 out of 5

"Location for my activities, proximity to restaurants and shops and free shuttle to Central Station " More

By a verified traveller on Tue 16 Apr 2019

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Hotel Description

A family-friendly stay in the heart of Hong Kong awaits you at Cosmo Hotel Hong Kong. Within just a 10-minute stroll, you'll find popular attractions like Happy Valley Race Course and Wan Chai Road. Highlights at this hotel include a restaurant, a free area shuttle, and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 142 rooms, and you can enjoy free WiFi, free wired Internet, and in-room childcare. Dining in is an option with room service, and minibars provide refreshments. Nice touches include bathrobes, slippers, and free toiletries. Coffee/tea makers, free bottled water, and safes are also available.

Breeze Patio is the hotel's own rooftop bar. Added amenities include free WiFi in public areas, a fitness center, and laundry facilities. To-go breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of free train pick-up service.

Within a 15-minute walk of this 4-star Wan Chai hotel, attractions include Times Square Shopping Mall and Hong Kong Sogo.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$73* Per night/room 23 Nov. - 24 Nov.

Interconnecting Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, Adjoining

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room - 27-night Long Stay Package with Grab-and-Go Breakfast

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cosmo Two-Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Studio Quad Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Cosmo Hotel Hong Kong ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Cosmo Hotel Hong Kong

Everyone (5) Family (2)
3 out of 5
Location for my activities, proximity to restaurants and shops and free shuttle to Central Station

Posted by on 16 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

3 out of 5
Hotel you can hear noise from other room when they a shower

Posted by , from Melbourne on 26 Oct. 2018

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Comment from Hotel Management

1 Nov. 2018 by Cosmo Hotel Hong Kong

Dear Kevin, Thank you for your comments. We regret to hear that you were not satisfied with your stay this time. We are also sorry for the noise issue you encountered, we believe it was only an occasional case and we will also review our current sound-proof facilities to ensure everyone a relaxing and comfortable stay with us. Rest assured that we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

4 out of 5
Close to the Catholic Church Cemetry where my mum was buried back in 1964. I was able to walk over to pay respect within 10 mins. That is my main reason for staying. The hotel is fine but needs a short walk to restaurants and amenities. It is OK.

Posted by on 13 Aug. 2018

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Comment from Hotel Management

14 Aug. 2018 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your valuable comments. We are delighted to hear that you enjoyed your stay with us. Cosmo Hotel Hong Kong is located amid Wanchai and Causeway Bay where the closest MTR station along with numerous shopping and dining options are just in minutes of walk. We also hope you had the chance to make use of our free shuttle services that goes to 14 major destinations in town including the Causeway Bay subway station. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

4 out of 5

Decent hotel for the price and great location

Pros: Staff were very helpful. Hotel has easy access to transportation and the Wan Chai district. Reasonable price.
Cons: Ask your customers whether they would like a mini bar option, if yes - great, if no- have the fridge filled with the free water (if applicable) only.
Location: The local guide book provided was excellent in helping us with our food choices each day.
We arrived on the 23rd December to spend a week over the Christmas week, the Executive room we were assigned was clean and the bed was large (two king single beds with a topper) and very comfortable. We also had a cot for my 14 month old son who seemed to enjoy his own space with his toys and occasionally would sleep with us. The bathtub/shower was great for us all, so worth selecting this room type option. The hotel location was ideal since we were able to either utilise the bus stops directly outside, or use the subway (lift for my sons stroller) and walk to Wan Chai and navigate through the lift options for the MTR. In hindsight we could of used the buses more after the peak period each day however we shall do that for future trips. We also used the shuttle bus options which got us to the various main areas to help us with our adventures each day.

Posted by , from Brisbane, Australia on 1 Jan. 2018

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Comment from Hotel Management

12 Jan. 2018 by Cosmo Hotel Hong Kong

Dear Leslie, thank you for your great comments. We are happy to know that you had a great stay with us and we appreciate your suggestions that keep us improving. Thank you.

3 out of 5

Good starting point

Pros: Very accommodating
Cons: Breakfast, was at times a little un appealing
Location: Free shuttle service was great, but a bus stop outside to you to ferry port to get to Kowloom.
Great location for shops and eating out, and a 5 min bus ride to ferry terminal. The room was basic and small, but met our requirements as a comfy bed at the end of a busy day. Staff very and accommodating.

Posted by , from Perth AU on 20 Apr. 2017

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Comment from Hotel Management

26 Apr. 2017 by Stephanie

Dear Nicola, thank you for your review. We are glad you enjoyed our friendly staffs' services. Room-wise, Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment. Your comment on the breakfast is also well noted, and we will pass it on to our food and beverage team for their review and quality improvement. Thank you.

4 out of 5

nice hotel , handy location for public transport.

Pros: location to public transport great & walking distance to food etc.
Cons: lower food & drink prices & people would use them rather than go to nearby cheaper options. A ATM on site would be handy if allowed.
Location: Close to Happy Valley racetrack. Can walk to food, beer/wine & shops, street markets. public transport very close Bus & Tram.
Nice hotel location 5th floor pergola real handy. Too dear for drinking/eating at hotel compared what you can get nearby. If they were able to have a ATM on hotel site that would be handy. Enjoyable stay though.

Posted by , from Brisbane QLD on 24 Dec. 2016

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4 out of 5

Excellent location with helpful and friendly staff

Pros: Staff were very helpful and friendly. The hotel also had an outside area on the 5th floor where we could meet as a group and share a drink and talk.
Cons: Rooms were a little small, but for the price were great value.
Location: Great shopping and food just 10 minute walk down to Wanchai.
Even though the rooms were compact they had everything that you needed. Location was great and you could catch a bus into Central right outside the hotel or walk into Wanchai. There was also a courtesy bus (from their sister hotel the Dorrsett) to many locations. A special thanks to Bob for organising our group transport to the Macau Ferry.

Posted by , from Australia on 15 Nov. 2016

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About the Cosmo Hotel Hong Kong

Location 375-377 Queen's Road East, Hong Kong,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An area shuttle, a train station pick-up service, and a train station drop-off service are free. A fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly Cosmo Hotel Hong Kong. This 4-star Hong Kong hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 23 levels
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (39.3 km / 24.4 mi)
  • Train station: Hong Kong Causeway Bay Station (1.2 km / 0.8 mi)
  • Property shuttles: Free area shuttle and train station pick-up; airport shuttle

Room Amenities

Cosmo Hotel Hong Kong offers 142 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 9:00 AM.

Breeze Patio - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Nooch Bar - Onsite cocktail bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 300.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: HKD 132 per person (approximately)
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cosmo Hong Kong
  • Cosmo Hong Kong Hotel
  • Cosmo Hotel
  • Cosmo Hotel Hong Kong
  • Hong Kong Cosmo
  • Hong Kong Cosmo Hotel
  • Hong Kong Hotel Cosmo
  • Hotel Cosmo
  • Hotel Cosmo Hong Kong
  • Hotel Hong Kong Cosmo
  • Cosmo Hotel Hong Kong Hotel
  • Cosmo Hotel Hong Kong Hong Kong
  • Cosmo Hotel Hong Kong Hotel Hong Kong

You should know

  • Cosmo Hotel Hong Kong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.