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Sheraton Heathrow Hotel

4.0 star property
Hotel with a restaurant, in the vicinity of Windsor Castle

Photo gallery for Sheraton Heathrow Hotel

Serves lunch and dinner
Premium bedding, in-room safe, desk, laptop workspace
Presidential Suite, 1 King Bed
Breakfast and dinner served, British cuisine
Serves lunch and dinner

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
The current price is AU$186
includes taxes & fees
16 Dec - 17 Dec

Explore the area

View map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(117 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 73 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

About the area

West Drayton

At Sheraton Heathrow Hotel, you'll be 10.2 km (6.4 mi) from Windsor Castle and 11.5 km (7.2 mi) from Twickenham Stadium. Highlights at this hotel include a restaurant and in-room free WiFi. .The steakhouse, Cast Iron Bar & Grill, serves British cuisine and is open for breakfast and dinner. The Lobby Bar is the hotel's own bar, serving drinks along with lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Heathrow Villages hotel include Windsor Racecourse and LEGOLAND® Windsor.

What's nearby

  • Thorney Park - 3 min drive - 4.3 km
  • Windsor Castle - 11 min drive - 11.2 km
  • LEGOLAND® Windsor - 15 min drive - 17.9 km
  • Hyde Park - 37 min drive - 28.9 km
  • Buckingham Palace - 44 min drive - 30.8 km

Getting around

  • West Drayton Station - 6 min drive
  • Station A Station - 20 min walk
  • Heathrow Airport (LHR) - 4 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪Wagamama - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Costa Coffee - ‬6 min drive
  • ‪Pret A Manger - ‬7 min drive

About this property

Sheraton Heathrow Hotel

Hotel with a restaurant, in the vicinity of Windsor Castle
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Heathrow Hotel. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. For a fee, parking is available.

This 4-star West Drayton hotel is smoke free.

  • 426 guestrooms or units
  • 3 levels
  • Built in 1973
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Heathrow Hotel offers 426 accommodations with a safe and a hairdryer. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 4,122 reviews
The price is AU$169
includes taxes & fees
16 Dec - 17 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Bus station shuttle (surcharge)
  • Parking on site (GBP 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Bicycles
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.50 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 11.00 (return)
  • Self-parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heathrow Hotel Sheraton
Heathrow Sheraton
Heathrow Sheraton Hotel
Hotel Sheraton Heathrow
Sheraton Heathrow
Sheraton Heathrow Hotel
Sheraton Hotel Heathrow
Sheraton Heathrow Hotel West Drayton, Greater London
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow West Drayton
Greater London
West Drayton Sheraton
Sheraton West Drayton
Sheraton Heathrow Hotel Hotel
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel Hotel West Drayton

Frequently asked questions

What is the cancellation policy at Sheraton Heathrow Hotel?

Sheraton Heathrow Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Heathrow Hotel?

As of 8 Dec 2025, prices found for a 1-night stay for 2 adults at Sheraton Heathrow Hotel on 16 Dec 2025 start from AU$185.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Heathrow Hotel?

Yep, Sheraton Heathrow Hotel has a self car park with in/out privileges for GBP 15 per day. A self car park is also available, for a fee.

What makes Sheraton Heathrow Hotel a romantic place to stay?

Couples dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Heathrow Hotel.

Is Sheraton Heathrow Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Heathrow Hotel is a hit with families.

Does Sheraton Heathrow Hotel serve breakfast?

Sure does, buffet brekkie is served weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Heathrow Hotel?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

Is there a bar or restaurant at Sheraton Heathrow Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Heathrow Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Sheraton Heathrow Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1008 reviews
Rating 8 - Good. 283 out of 1008 reviews
Rating 6 - Okay. 94 out of 1008 reviews
Rating 4 - Poor. 47 out of 1008 reviews
Rating 2 - Terrible. 25 out of 1008 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Stayed 1 night in Sep 2025

8/10 Good

ciderman65

Stayed 1 night in Sep 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

ALAN

Disliked: Staff & service, property conditions & facilities

Charged twice for one room.

At check-in they told me they couldn’t process my credit card and they asked for a 2nd credit card. Now, they have charged me on BOTH credit cards. I called the hotel but they will not respond or issue a refund. Don’t trust Sheraton Heathrow London by Marriott!
Stayed 1 night in Sep 2025

10/10 Excellent

Louise

Stayed 1 night in Sep 2025

10/10 Excellent

jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The loveliest staff! Everyone was so helpful and kind, honestly think that it’s the best
Stayed 1 night in Sep 2025

6/10 Okay

Martin

Business traveller
Disliked: Cleanliness, staff & service
More difficult to get to than expected. Was greeted by a 10 minute wait while the receptionist typed (not on the phone or anything else) then found pubic hair on the floor of the toilet
Stayed 1 night in Sep 2025

8/10 Good

Shuyan

Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to London Heathrow terminal 5 with 24 hour check in and shuttle to the airport takes less than 5 minutes. Ideal for early morning flights.
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to cross the main road but close to the airport
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
It is next to the airport so limited shops etc around area but there is a petrol station with good options for snacks and food as well as a Mc Donald’s if you don’t fancy eating at the hotel restaurants.
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Stayed 1 night in Aug 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The staff were very friendly and helpful and the food was excellent. My evening meal was delicious and the server was very attentive, and the selection of food for breakfast was amazing.
Stayed 1 night in Aug 2025

6/10 Okay

Sandra

Liked: Staff & service
I was late getting in so didn’t use any facilities or pay attention to surroundings. However, one bedside lamp didn’t work. Carpet in bedroom could have used a vacuum cleaner and no phone charge point on the one side of the bed. Otherwise a good night.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and comfortable room.
Stayed 1 night in Aug 2025

10/10 Excellent

Trish

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would definitely stay here again!

I loved my stay at the Sheraton Heathrow!! From the warm reception to the quiet, spotless, comfortable room, to the delicious meal at the hotel restaurant, everything was perfect!!
Stayed 1 night in Aug 2025

10/10 Excellent

Pradeepan

Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Camisha

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Stayed 1 night in Aug 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. The hotel is nicer inside than outside. But like all European lodging it simply does not meet the US standards. There is no free airport shuttle. The dining is nice, but expensive and portions are laughably small. These are relatively minor things, but they add up to becoming annoying.
Stayed 3 nights in Aug 2025

2/10 Terrible

Ksenia

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff/location
Stayed 1 night in Jul 2025