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Portola Hotel & Spa at Monterey Bay

4.0 star property

Photo gallery for Portola Hotel & Spa at Monterey Bay

Lobby
Creator video
2 restaurants; breakfast and dinner served
2 restaurants; breakfast and dinner served
2 restaurants; breakfast and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
The current price is AU$427
includes taxes & fees
6 July - 7 July

Explore the area

View map
Two Portola Plaza, Monterey, CA, 93940
  • Place, Monterey Convention Center
    ‪1 min walk‬
  • Place, Fisherman's Wharf
    ‪3 min walk‬
  • Place, Golden State Theatre
    ‪3 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

8.2 out of 10
Very good
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

9.6 out of 10
Exceptional
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(282 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Portola)

9.0 out of 10
Wonderful
(144 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

8.2 out of 10
Very good
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

8.8 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

8.6 out of 10
Excellent
(25 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbour View (Partial)

  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Portola)

  • Sleeps 3
  • 1 King Bed

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About the area

Monterey

Portola Hotel & Spa at Monterey Bay places you in the centre of Monterey, connected to the convention centre and within just a 15-minute stroll of popular places like Fisherman's Wharf and Cannery Row. Highlights at this resort include 2 restaurants, 2 bars/lounges and a full-service spa. .The restaurant, Jacks Monterey, is open for breakfast and dinner. Enjoy the outdoor swimming pool, gym and pool loungers as well as access to bike hire. Additionally, you'll find Wi-Fi in public areas, spa services and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 4-property class Downtown Monterey resort include Monterey Bay and Monterey Bay Aquarium.
View more Resorts in MontereyOpens in a new window

What's nearby

  • Monterey Convention Center - 1 min walk - 0.1 km
  • Monterey State Historic Park - 2 min walk - 0.2 km
  • Fisherman's Wharf - 3 min walk - 0.3 km
  • Golden State Theatre - 3 min walk - 0.3 km
  • Cannery Row - 14 min walk - 1.3 km

Getting around

  • Monterey Station - 9 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 13 min drive

Restaurants

  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Turn 12 - ‬3 min walk
  • ‪Captain + Stoker - ‬5 min walk
  • ‪Rosine's Restaurant - ‬4 min walk
  • ‪Dust Bowl Tap Depot - ‬7 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee.

Spa services, a terrace, and a vending machine are also featured at the business-friendly Portola Hotel & Spa at Monterey Bay. Parking is available for a fee.

This 4-star Monterey resort is smoke free.

  • 379 guestrooms or units
  • 7 levels
  • 9 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The on-site spa has couples treatment room(s). Services include massages.

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Exterior
Hyatt Regency Monterey Hotel & Spa
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  • Pool
  • Spa pool
  • Spa
  • Free airport shuttle
4.3 out of 5, Excellent, 1,650 reviews
The price is AU$411
includes taxes & fees
21 June - 22 June
Hyatt Regency Monterey Hotel & Spa

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 29.04 per night; includes in/out privileges)
  • Secured valet parking on site (USD 40.65 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • 9 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 58.18 per accommodation (varies based on length of stay), plus a deposit of USD 58.18 per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 58.18 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults and USD 5 to 10 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self-parking fee: USD 29.04 per night (in/out privileges)
  • Valet parking fee: USD 40.65 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

What is the cancellation policy at Portola Hotel & Spa at Monterey Bay?

Portola Hotel & Spa at Monterey Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of 14 June 2026, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on 6 July 2026 start from AU$427, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Portola Hotel & Spa at Monterey Bay?

Yep, Portola Hotel & Spa at Monterey Bay has a secured self car park with in/out privileges for USD 29.04 per night. A self car park is also available, for a fee.

Are there any beaches close to Portola Hotel & Spa at Monterey Bay?

Yep, Portola Hotel & Spa at Monterey Bay is a short 9-minute walk from Monterey State Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Portola Hotel & Spa at Monterey Bay?

Yep, there is an onsite spa at Portola Hotel & Spa at Monterey Bay. You'll enjoy services like massages.

Does Portola Hotel & Spa at Monterey Bay have a pool?

Portola Hotel & Spa at Monterey Bay has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Portola Hotel & Spa at Monterey Bay?

Portola Hotel & Spa at Monterey Bay features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Portola Hotel & Spa at Monterey Bay a romantic place to stay?

Couples spa treatments and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Portola Hotel & Spa at Monterey Bay.

Is Portola Hotel & Spa at Monterey Bay family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Portola Hotel & Spa at Monterey Bay is a hit with families.

Does Portola Hotel & Spa at Monterey Bay serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Portola Hotel & Spa at Monterey Bay?

No, Portola Hotel & Spa at Monterey Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Portola Hotel & Spa at Monterey Bay?

Yep, you can grab a meal at Portola Hotel & Spa at Monterey Bay's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Portola Hotel & Spa at Monterey Bay?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Portola Hotel & Spa at Monterey Bay?

Furry friends are welcome at Portola Hotel & Spa at Monterey Bay, with food and water bowls on offer.

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2283 out of 3270 reviews
Rating 8 - Good. 589 out of 3270 reviews
Rating 6 - Okay. 246 out of 3270 reviews
Rating 4 - Poor. 75 out of 3270 reviews
Rating 2 - Terrible. 77 out of 3270 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
yes nice rooms and lots to do around town
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Markus

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 4 enjoyed our stay, clean room and nice hotel staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Great location and the included breakfast package was awesome
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities
The hotel was so beautiful. The rooms were very nice and staff is wonderful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities
Location was perfect Hotel is beautiful would stay there again
Verified

10/10 Excellent

Manpreet

Very good hotel very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gaoshoua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean rooms, efficient elevators, location is perfect. Jacks restaurant was delicious! Would definitely come back again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alison

Liked: Staff & service, amenities
Excellent stay, we will definitely come back! Great rooms and accommodations, very helpful and friendly staff, great location, and convenient parking situation.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities
Second time to this hotel. Always a great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

maureen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, very nice staff and excellent location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location, facilities and staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times...the last 10 years ago. Property is just as lovely with updated rooms and a very kind staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very modern with nice wood accents. We enjoyed our stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great service and staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Room was clean and tidy, staff was kind and helpful, will definitely book with Portola again on our next stay in Monterrey!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were great. Our family had a great time.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Savannah G.

Liked: Cleanliness, property conditions & facilities
Staff was friendly, hotel was clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maricela

Liked: Cleanliness, amenities, property conditions & facilities
Place was beautiful, clean and near shops and things to do.
Lobby area
Main entrance
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

LouAnne

Liked: Cleanliness, staff & service, amenities
It was an amazing place to stay. Clean, friendly, processional and location was in the middle of all the things we wanted to do and see,
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! everything is close by
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

lilian

Great location, service and food
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
The hotel was clean. Location was great, very close the main shops, restaurants and aquarium.
Stayed 1 night in Jan 2026