GALLERYone- A DoubleTree Suites by Hilton Hotel

4.0 star property
Waterfront hotel with marina and 24-hour fitness centre

Photo gallery for GALLERYone- A DoubleTree Suites by Hilton Hotel

Terrace/patio
Serves breakfast, lunch and dinner
Outdoor pool, pool umbrellas, pool loungers
Poolside bar
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
The current price is AU$195
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
2670 E Sunrise Blvd, Fort Lauderdale, FL, 33304
  • The Galleria at Fort Lauderdale
    ‪1 min walk‬
  • Fort Lauderdale Beach
    ‪10 min walk‬
  • Las Olas Beach
    ‪4 min drive‬
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪14 min drive‬

Room options

Suite, 2 Queen Beds, Balcony, Ocean-Intracoastal View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony, City View

7.8 out of 10
Good
(22 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, Balcony, Pool and Partial Intracoastal view

8.2 out of 10
Very good
(20 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony (Intracoastal View)

7.6 out of 10
Good
(9 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Balcony, Ocean-Intracoastal View

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony, City View

8.8 out of 10
Excellent
(23 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Bedroom, 1 King and 2 Queen Beds, Intracoastal view

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Plasma TV
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Premium Suite, 2 Bedroom, 1 King and 2 Queen Beds, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Plasma TV
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Deluxe Suite, 2 Bedrooms, City View (1 King and 2 Queenbeds)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 93 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 1 Queen Bed (Intracoastal View)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, City View

8.6 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed (Panoramic Intracoastal View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony (Intracoastal View)

8.0 out of 10
Very good
(19 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Kitchenette

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Fort Lauderdale

At GALLERYone- A DoubleTree Suites by Hilton Hotel you'll be 0.8 km (0.5 mi) from Fort Lauderdale Beach and 2.5 km (1.5 mi) from Las Olas Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a marina. .Vue on the Water is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, Hot tub and pool loungers as well as access to boat tours. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4-property class East Fort Lauderdale hotel include Las Olas Boulevard and Bahia Mar Marina.

What's nearby

  • The Galleria at Fort Lauderdale - 1 min walk - 0.2 km
  • Fort Lauderdale Beach - 10 min walk - 0.9 km
  • Las Olas Beach - 4 min drive - 2.7 km
  • Las Olas Boulevard - 4 min drive - 2.7 km
  • Bahia Mar Marina - 6 min drive - 4.3 km

Getting around

  • Fort Lauderdale Brightline Train Station (FBT) - 17 min drive
  • Hollywood International Airport (FLL) - 26 min drive

Restaurants

  • ‪Auntie Anne's - ‬4 min walk
  • ‪Parrot Lounge - ‬8 min walk
  • ‪Seasons 52 - ‬4 min walk
  • ‪BurgerFi - ‬4 min walk
  • ‪P.F. Chang's China Bistro - ‬4 min walk

About this property

GALLERYone- A DoubleTree Suites by Hilton Hotel

Waterfront hotel with marina and 24-hour fitness centre
GALLERYone- A DoubleTree Suites by Hilton Hotel offers its guests a marina, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly GALLERYone- A DoubleTree Suites by Hilton Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Fort Lauderdale hotel.

  • 1 building
  • 231 guestrooms or units
  • 11 levels
  • Conference rooms
  • Built in 1989
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
GALLERYone- A DoubleTree Suites by Hilton Hotel offers 231 accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 35 for adults and USD 5 to 35 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Vue on the Water

Things to do

  • 24-hour gym
  • Boat tours
  • Hot tub
  • Outdoor pool
  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Marina
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 35 for adults and USD 5 to 35 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gallery Ft DoubleTree Suites Hilton Htl
Gallery Ft DoubleTree Suites Hilton Htl Hotel Lauderdale ONE
Gallery ONE Ft Lauderdale DoubleTree Suites Hilton Htl
Gallery ONE Ft DoubleTree Suites Hilton Htl Aparthotel
Gallery ONE Ft DoubleTree Suites Hilton Htl
GALLERYone DoubleTree Suites Hilton Hotel Fort Lauderdale
GALLERYone DoubleTree Suites Hilton Hotel
GALLERYone DoubleTree Suites Hilton Fort Lauderdale
Gallery ONE Ft Lauderdale a DoubleTree Suites by Hilton Htl
GALLERYone DoubleTree Suites Hilton Hotel Fort Lauderdale
GALLERYone- A DoubleTree Suites by Hilton Hotel Fort Lauderdale
GALLERYone DoubleTree Suites Hilton Hotel
GALLERYone DoubleTree Suites Hilton Fort Lauderdale
GALLERYone DoubleTree Suites Hilton
Aparthotel GALLERYone- A DoubleTree Suites by Hilton Hotel
Gallery ONE Ft Lauderdale a DoubleTree Suites by Hilton Htl
GALLERYone A DoubleTree Suites by Hilton Hotel
GALLERYone A DoubleTree Suites by Hilton Hotel
GALLERYone- A DoubleTree Suites by Hilton Hotel Hotel
GALLERYone- A DoubleTree Suites by Hilton Hotel Fort Lauderdale

Frequently asked questions

What is the cancellation policy at GALLERYone- A DoubleTree Suites by Hilton Hotel?

GALLERYone- A DoubleTree Suites by Hilton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at GALLERYone- A DoubleTree Suites by Hilton Hotel?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at GALLERYone- A DoubleTree Suites by Hilton Hotel on 28 Sept 2025 start from AU$195.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at GALLERYone- A DoubleTree Suites by Hilton Hotel?

Yep, GALLERYone- A DoubleTree Suites by Hilton Hotel has covered valet parking with in/out privileges for USD 50 per night.

Are there any beaches close to GALLERYone- A DoubleTree Suites by Hilton Hotel?

Yep, GALLERYone- A DoubleTree Suites by Hilton Hotel is a short 9-minute walk from Fort Lauderdale Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does GALLERYone- A DoubleTree Suites by Hilton Hotel have a pool?

GALLERYone- A DoubleTree Suites by Hilton Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes GALLERYone- A DoubleTree Suites by Hilton Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at GALLERYone- A DoubleTree Suites by Hilton Hotel.

Is GALLERYone- A DoubleTree Suites by Hilton Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that GALLERYone- A DoubleTree Suites by Hilton Hotel is a hit with families.

Does GALLERYone- A DoubleTree Suites by Hilton Hotel serve breakfast?

You bet, cooked-to-order breakfast is on offer weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at GALLERYone- A DoubleTree Suites by Hilton Hotel?

No, GALLERYone- A DoubleTree Suites by Hilton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at GALLERYone- A DoubleTree Suites by Hilton Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at GALLERYone- A DoubleTree Suites by Hilton Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at GALLERYone- A DoubleTree Suites by Hilton Hotel?

No, only service animals are allowed.

GALLERYone- A DoubleTree Suites by Hilton Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 425 out of 1013 reviews
Rating 8 - Good. 220 out of 1013 reviews
Rating 6 - Okay. 155 out of 1013 reviews
Rating 4 - Poor. 100 out of 1013 reviews
Rating 2 - Terrible. 113 out of 1013 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Julie

The stay and location was great, staff was attentive. I am disappointed that I did not accumulate my Hilton stay points because no one explained to me during the reservation process that I had to contact the hotel directly to book my room. I was automatically routed to a third party booking agent.,So I miss out on points!!! I probably will not stay at anymore Hilton Hotels due to a lack of transparency on behalf of Hilton reservation process. J. Castillo
Stayed 3 nights in Jun 2025

2/10 Terrible

Sharon

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely Disgusting – Save Your Money and Sanity! I don’t even know where to begin. This was hands down one of the worst hotel experiences I’ve ever had. We paid over $700 for a two-night stay, plus $55 per guest per day for parking, which is outrageous in itself. But the condition of the hotel was beyond unacceptable. Let’s start with the toilet seat, which looked like it had been chewed by a dog—completely damaged and filthy. The shower was covered in dirt and thick soap scum, making it feel like a health hazard rather than a place to get clean. The couch was stained and soiled, and the sofa bed had sheets with yellow stains that were so disgusting we couldn’t let anyone sleep on it. We had to go out and buy an air mattress for our guest to avoid having them sleep in filth. This is an old, outdated hotel with no signs of renovation, which would be fine if they at least kept it CLEAN. Cleanliness is a basic expectation, especially at this price point. I voiced my concerns to management and, to their credit, the manager waived $117 off the bill (parking charges) —but that didn’t come close to making up for the horrible conditions we endured. Do yourself a favor: skip this place. It’s not worth the money, the stress, or the disappointment. I wish I could give zero stars.
Stayed 2 nights in Jun 2025

8/10 Good

Luisa

Travelled with family and small children
Disliked: Amenities
I expected more
Stayed 1 night in Jun 2025

10/10 Excellent

Danilo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing place to stay. Convenient access to the beach and pretty much anything else you want to do the area. The hotel is nice. The room was adequate. Slightly dated but otherwise clean and nice. Staff were very nice. The grounds were kept nice. I’d like to manage a place like this.
Stayed 5 nights in May 2025

2/10 Terrible

Elizabeth, Davenport

Travelled with partner
Disliked: Staff & service, amenities
I fell down in the street and needed to get home to see my doctor. Showed front desk clerk all the bruises and Hotel refused to refund me for the nights stay that we didn’t use. Needless to say we won’t be staying there again
Stayed 2 nights in May 2025

10/10 Excellent

Anesio g

Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort

Near lots of facilities.

Normally stay from UK 3 times a year. Yes it’s an older hotel than the many that are still being built in the area but an ideal place to stay. Very near to bus stops,water taxi and supermarket.
Stayed 7 nights in May 2025

8/10 Good

April

Stayed 2 nights in May 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

NIKKI

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WEDDING VENUE

Stayed there for a wedding...great customer service.
Stayed 3 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Susan

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms are not advertised the correct way for example our room was a balcony city view, but there was a big palm tree in the middle of the balcony. Probably got that room because I got it on Expedia living room TV did not work kept on saying weak signal. chairs in room are rundown. Anywhere you go outside your room charge money for an example. If you sit outside, they want you to purchase a beverage from the bar very little smoke area.
Stayed 1 night in May 2025

10/10 Excellent

Billy

Liked: Amenities
Great Hotel
Stayed 3 nights in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Valerie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
HOTEL!!!!!!!! The biggest upsetting part of our wedding weekend !!!!! Hotel didn’t have AC for the entire stay. They were lieing that it would be fixed every day. We were there Thursday-Sunday. It was 80 degrees in the room. We couldn’t sleep. Wedding make up was sliding down my face. Guests were complaining, they couldn’t even get ready, cause in some of the rooms the temperature was 95 degrees. My husband and one other guest had CPAP devices, they couldn’t use it because of the hot air in the room at night. One guest had asthma, he couldn’t breathe. Heart patients couldn’t stay there. It was dangerous. We requested a fan, manager Max was very rude and he disappeared when we started complaining and questioning them about AC. Air filter was so clogged and dirty, we requested to change it-the guy came, changed it, but it didn’t help, the whole system in the building was broken. We lost a couple of guests due to this extremely bad hotel service. They doubled booked my sisters room and someone walked in and open the door of their room. The worst experience ever. Sad.
Stayed 3 nights in May 2025

2/10 Terrible

Xue

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is super old and dirty
Stayed 3 nights in May 2025

10/10 Excellent

E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent and will visit again
Stayed 1 night in May 2025

4/10 Poor

Kimberly

Business traveller
Disliked: Amenities, property conditions & facilities
The lobby is very nice and updated, the rooms are not. I had to switch rooms 3 times before I felt like it was okay enough- the other rooms were not only dirty (seems like a lot of in and out traffic) but run down. Some of the staff were really great, but others were horrible and unaccomodating
Stayed 1 night in May 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Kimberly

Stayed 4 nights in May 2025

4/10 Poor

Kimberly

Stayed 1 night in May 2025

2/10 Terrible

Ksenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025