"For a 4 star hotel, the experience was very mediocre. The place absolutely could do with a lick of paint and a tidy up. On arriving (at the hotel chec ... " More
This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking.
Attractions within a 10-minute walk of this 4-star Old Town Edinburgh hotel include Edinburgh Castle and Royal Mile.
5 Aug. 2023 by Sirine
Dear Chloe,I'm sorry to hear about your disappointing experience at the 4-star hotel. It's unfortunate that the hotel did not meet your expectations in several aspects. We will share your concerns directly with the hotel management to give them an opportunity to address and rectify these issues.Thank you for sharing your honest feedback, as it helps other travelers make informed decisions and also encourages hotels to strive for continuous improvement in their services and facilities.Kind regards,
Apex City of Edinburgh Hotel offers its guests tour/ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. The eco-certified Apex City of Edinburgh Hotel also features dry cleaning/laundry services, express check-out, and complimentary use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. This 4-star Edinburgh hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Apex City of Edinburgh Hotel offers 122 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests traveling with a service animal must contact the property prior to arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.