2/10 Terrible
maria
Travelled with group
23 June 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls night out gone bad
Upon trying to check in a little after three, they were gonna charge us an extra $50-$75 to check in before four and told us to walk until four otherwise and had to park in a lot that’s connected to building for $29 although there’s parking at the street for free we came back at 5 o’clock to check in and upon getting our room we had to leave quickly and come back later when we came back, we inspected the room and now it’s 10 o’clock and the room is filthy sheets had hair and stains all over it. There was a needle on the floor next to the bed hadn’t been vacuumed. There’s a light out in our hallway so it’s dark And somebody creeping around who was not a guest who got in the back door asking for massages from us, we had to sleep in our own blankets from my car and put towel on top of the pillow so we could lay down. Our room was freezing, and the second floor had no air another guest trying to fix Asked for a different room. She said they didn’t have any. There were bugs all over the table in the main front room, dead and alive crawling around we have bug bites on our bodies did not feel secure or taken care of as staff left at 11 o’clock and nobody there all night. Advised the lady in the morning of what was going on over the evening and she advised we deserve a refund and would get back with us on Wednesday of what the manager would say was not a great experience for two ladies trying to have a relaxing night in Detroit ended up being a nightmare.
maria
Stayed 1 night in Jun 2025
