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Fairmont Chateau Laurier

4.5 star property

Photo gallery for Fairmont Chateau Laurier

Lounge
Creator video
Presidential Suite, 1 King Bed
Indoor pool
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$274
includes taxes & fees
10 Apr - 11 Apr

Explore the area

View map
1 Rideau St, Ottawa, ON, K1N 8S7
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Rideau Centre
    ‪2 min walk‬
  • Place, Rogers Centre Ottawa
    ‪2 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Double Room, 2 Double Beds (Fairmont Room)

Double Room, 2 Double Beds (Fairmont Room)

Double Room, 2 Double Beds (Fairmont Room)

8.4 out of 10
Very good
(119 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont, Room, 1 King Bed

8.8 out of 10
Excellent
(112 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont, Room, 1 Queen Bed

8.8 out of 10
Excellent
(191 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(29 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Room, 1 Queen Bed, View (Parliament View)

View from room

Fairmont Room, 1 Queen Bed, View (Parliament View)

8.4 out of 10
Very good
(40 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Room, 1 King Bed, View (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Room, 1 King Bed, View (Parliament View)

8.8 out of 10
Excellent
(58 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Double Room, 2 Double Beds, View (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Double Room, 2 Double Beds, View (Parliament View)

7.8 out of 10
Good
(21 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Parliament View)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds (Parliament View)

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room,1 King Bed (Parliament or Majors Hill Park View)

Signature Room,1 King Bed (Parliament or Majors Hill Park View)

Signature Room,1 King Bed (Parliament or Majors Hill Park View)

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Corner Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite, 2 Double Beds

Corner Suite, 2 Double Beds

Corner Suite, 2 Double Beds

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 187 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Corner Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Suite, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Large Fairmont Gold King

Large Fairmont Gold King

Large Fairmont Gold King

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Hilton Garden Inn Ottawa Downtown

Downtown Ottawa
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,002 reviews
The price is AU$203
includes taxes & fees
10 Apr - 11 Apr
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About the area

Ottawa

A luxury stay in the heart of Ottawa awaits you at Fairmont Chateau Laurier. Within steps you'll find Rideau Canal and Byward Market Square within a 10-minute stroll. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a bar/lounge. .The restaurant, Wilfrid's, serves international cuisine and is open for breakfast. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include a gym, Wi-Fi in public areas and spa services. Each morning full breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4.5-property class Downtown Ottawa hotel include Parliament Hill and University of Ottawa.

What's nearby

  • Rideau Canal - 1 min walk - 0.0 km
  • Rideau Centre - 2 min walk - 0.2 km
  • Rogers Centre Ottawa - 2 min walk - 0.2 km
  • Byward Market Square - 5 min walk - 0.5 km
  • Parliament Hill - 5 min walk - 0.5 km

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 10 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪JOEY Rideau - ‬2 min walk
  • ‪Purdys Chocolatier - ‬3 min walk
  • ‪Bridgehead - ‬3 min walk
  • ‪Freshly Squeezed - ‬2 min walk

About this property

Fairmont Chateau Laurier

Fairmont Chateau Laurier offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

Business amenities include a business centre and meeting rooms. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Fairmont Chateau Laurier. Parking is available for a fee.

This 4.5-star Ottawa hotel is smoke free.

  • 426 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1912
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Fairmont Chateau Laurier offers 426 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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The price is AU$248
includes taxes & fees
5 Apr - 6 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (CAD 67.80 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Akira Back
  • Cafe Laurier
  • La Terrasse
  • Zoe's Lounge

Things to do

  • Art gallery
  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 42 per person
  • Fee for in-room wireless Internet: CAD 15.76 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 15.76 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15.76 per night (rates may vary)
  • Valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont Laurier
Chateau Laurier
Chateau Laurier Fairmont
Fairmont Chateau
Fairmont Chateau Laurier
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Chateau Laurier Ottawa
Fairmont Laurier
Laurier
Fairmont Hotel Chateau Laurier
Fairmont Hotel Ottawa
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Ottawa
Fairmont Chateau Laurier Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Fairmont Chateau Laurier?

Fairmont Chateau Laurier offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Chateau Laurier?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Fairmont Chateau Laurier on 10 Apr 2026 start from AU$274, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Chateau Laurier?

Yep, Fairmont Chateau Laurier has uncovered valet parking with in/out privileges for CAD 67.80 per day.

Is there a spa on site at Fairmont Chateau Laurier?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Fairmont Chateau Laurier have a pool?

Fairmont Chateau Laurier has an indoor pool. The pool is open 7:00 AM to 7:30 PM.

What makes Fairmont Chateau Laurier a romantic place to stay?

A lounge bar and late-night room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fairmont Chateau Laurier.

Is Fairmont Chateau Laurier family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as highchairs in the guestrooms, it's no surprise that Fairmont Chateau Laurier is a hit with families.

Does Fairmont Chateau Laurier serve breakfast?

Yep, full breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Fairmont Chateau Laurier?

No, Fairmont Chateau Laurier does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Chateau Laurier?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Chateau Laurier?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Fairmont Chateau Laurier?

Cats and dogs are welcome at Fairmont Chateau Laurier, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Fairmont Chateau Laurier Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2108 out of 3314 reviews
Rating 8 - Good. 632 out of 3314 reviews
Rating 6 - Okay. 336 out of 3314 reviews
Rating 4 - Poor. 120 out of 3314 reviews
Rating 2 - Terrible. 118 out of 3314 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Great staff. The gold experience was top notch.
Stayed 2 nights in Dec 2025

8/10 Good

Clive

Stayed 2 nights in Dec 2025

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautifully appointed and a lovely view . The hotel maintains an impeccable standard for cleanliness service and decor.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Had a fantastic 3 night stay in Ottawa. Perfect location for sites and restaurants. Room was clean and comfortable. Stayed over the holiday season and enjoyed all the Christmas decor. Staff was friendly and helpful. Not our first stay at a Fairmont hotel and definitely not our last.
Stayed 3 nights in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were unable to get into the restaurant or bar area! Always overbooked
Stayed 2 nights in Dec 2025

10/10 Excellent

Carrigan

Liked: Cleanliness, staff & service, amenities
Beautiful and great location
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay on New Year’s Eve 2025 at the beautiful Chateau Laurier was fabulous! The room was spotless and so gorgeous. We highly recommend getting a room with a view of the Parliament Buildings. All of the staff were so welcoming and attentive! We had a drink at the 1912 Bar and dinner at Zoe’s. Both were wonderful. We highly recommend a stay at the Chateau Laurier.
Stayed 2 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
Considering what a stay costs at the Chateau Laurier, it’s nothing special. Valet parking is all that is offered and it took 45 minutes to have the car brought up when we checked out, resulting in cancellation of breakfast reservations. Somewhat disappointing. I will say the location is great and the view of Parliament almost made up for the other deficiencies.
Stayed 2 nights in Dec 2025

4/10 Poor

Mutesi

Disliked: Property conditions & facilities
The valet took over an hour each time
Stayed 2 nights in Dec 2025

8/10 Good

Ivy

Stayed 1 night in Dec 2025

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Fairmont Château Laurier. The location is excellent and makes it easy to get around the city. The staff were very friendly and welcoming, the room was spacious with a super comfortable bed, and the amenities were great. Overall a really enjoyable stay and we’d happily return.
Stayed 3 nights in Dec 2025

4/10 Poor

Linda

Liked: Cleanliness
Zoe restaurant excellent staff and service.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, perfect stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Wassim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and excellent and efficient staff
Stayed 2 nights in Dec 2025

4/10 Poor

Tsun

Disliked: Staff & service, amenities, property conditions & facilities
The valet service is the only eay you can park at the hotel. It is subpar in every respect, always understaffed and crowded. I had them book an appointment to have my car parked out front 3 hours in advance, and they missed it by 15 minutes. There was no in room dining menu, and some of the items on the menu werent available to order anymore.
Stayed 3 nights in Dec 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean hotel, friendly staff, perfect location and highly recommend doing the Secrets behind the Chateau Laurier tour!!
Stayed 2 nights in Dec 2025

4/10 Poor

helen

Liked: Cleanliness
Disliked: Property conditions & facilities
Poorly decorated for Xmas. Bar menu inadequate for Xmas. Dining room insufficient space to feed all residents.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great! We thought the dinner menu could have more options. Parking was extremely busy and tight..there should be a better way that's less hectic.
Stayed 2 nights in Dec 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was offered an upgrade to a suite, but there weren't blackout blinds in the room, which is unusual for a hotel. The staff were very accommodating, but unfortunately, there was no parking at the hotel itself, and we had to park three blocks away (and had to pay for!), which, in December, was quite annoying.
Stayed 1 night in Dec 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location. Beautiful decor. Access to front door and valet service at check in is a problem especially when busy. Cars backed up on Rideau. Bar service at Zoe’s was not good. Waited 10mins before relocating to a booth for table service which was much better. 1912 Bar is less high end speakeasy than advertised. Did not stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
We love the Christmas atmosphere with the beautiful lobby decorated with all the trees! The staff is so amazing and the hotel is gorgeous
Stayed 2 nights in Dec 2025