Hilton Cincinnati Netherland Plaza

4.0 star property
Historic hotel connected to a shopping centre in Cincinnati with 2 restaurants

Photo gallery for Hilton Cincinnati Netherland Plaza

Interior detail
Meeting facility
Reception
Suite, 2 Double Beds (Netherland) | Living area
Ballroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry
  • Gym
The current price is AU$243
includes taxes & fees
15 Sept - 16 Sept

Explore the area

View map
35 W 5th St, Cincinnati, OH, 45202
  • Paycor Stadium
    ‪8 min walk‬
  • Great American Ball Park
    ‪8 min walk‬
  • Hard Rock Casino Cincinnati
    ‪14 min walk‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪18 min drive‬

Room options

King Junior Suite

8.4 out of 10
Very good
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King Whirlpool

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Junior Suite

7.6 out of 10
Good
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

King Deluxe room

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Two Double Mini Suite

8.6 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

King Mini Suite

8.0 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Queen Standard

8.2 out of 10
Very good
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Bi-Level)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Double Beds (Netherland)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds

King Deluxe ADA room with roll in shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Room, Multiple Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 5
  • 2 King Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Late Check-in Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed (Belvedere)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Authors)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Churchill)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room (Parlor, No Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 Twin Bed

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room (Fountain Square Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 Twin Bed

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About the area

Cincinnati

Hilton Cincinnati Netherland Plaza places you in the centre of Cincinnati, connected to a shopping centre and within just a 15-minute stroll of popular places like Great American Ball Park and Heritage Bank Center. Highlights at this historic hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The fine-dining restaurant, Orchids at Palm Court, serves international cuisine and is open for dinner. The Bar at Palm Court is the hotel's own cocktail bar, serving drinks along with dinner and light fare. 43 square feet (4 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this Downtown Cincinnati hotel include Paycor Stadium and Hard Rock Casino Cincinnati.

What's nearby

  • Paycor Stadium - 8 min walk - 0.7 km
  • Great American Ball Park - 8 min walk - 0.7 km
  • Heritage Bank Center - 11 min walk - 1.0 km
  • Hard Rock Casino Cincinnati - 14 min walk - 1.2 km
  • Newport Aquarium - 3 min drive - 2.1 km

Getting around

  • Fountain Square Tram Stop - 3 min walk
  • Cincinnati Union Terminal - 4 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 17 min drive

Restaurants

  • ‪Over Vine - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Kidd Coffee Co. - ‬1 min walk
  • ‪Via Vite - ‬5 min walk
  • ‪Sleepy Bee Cafe - Downtown - ‬3 min walk

About this property

Hilton Cincinnati Netherland Plaza

Historic hotel connected to a shopping centre in Cincinnati with 2 restaurants
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. A 24-hour health club, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Cincinnati Netherland Plaza. Parking is available for a fee.

  • 561 guestrooms or units
  • 29 levels
  • 2 dining venues
  • Conference rooms
  • 43 sq ft of conference space
  • 4 sq. m of conference space
  • Built in 1931
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Water dispenser
  • Bar or lounge
Hilton Cincinnati Netherland Plaza offers 561 accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Cincinnati hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 35 per night)
  • Secured, covered valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 to 19.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Orchids at Palm Court
  • The Bar at Palm Court
  • The Grille at Palm Court

Things to do

  • 24-hour health club
  • Fitness classes

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 43 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 29 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1931
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95 to 19.95 per person
  • Covered self-parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cincinnati Netherland Plaza
Hilton Netherland
Hilton Netherland Hotel
Hilton Netherland Hotel Cincinnati Plaza
Netherland Hilton
Cincinnati Hilton
Hilton Cincinnati Netherland Plaza Hotel Cincinnati
Hilton Cincinnati Netherland Plaza Ohio
Hilton Hotel Cincinnati
Hilton Netherland Plaza Hotel Cincinnati
Hilton Cincinnati Netherland Plaza Hotel
Hilton Netherland Plaza Hotel
Hilton Netherland Plaza
Hilton Cincinnati Netherland Plaza Hotel
Hilton Cincinnati Netherland Plaza Cincinnati
Hilton Cincinnati Netherland Plaza Hotel Cincinnati

Frequently asked questions

What is the cancellation policy at Hilton Cincinnati Netherland Plaza?

Hilton Cincinnati Netherland Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cincinnati Netherland Plaza?

As of 24 Aug 2025, prices found for a 1-night stay for 2 adults at Hilton Cincinnati Netherland Plaza on 15 Sept 2025 start from AU$242.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cincinnati Netherland Plaza?

Yep, Hilton Cincinnati Netherland Plaza has a secured covered self car park with in/out privileges for USD 35.00 per night.

What makes Hilton Cincinnati Netherland Plaza a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Cincinnati Netherland Plaza.

Is Hilton Cincinnati Netherland Plaza family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Cincinnati Netherland Plaza is a hit with families.

Does Hilton Cincinnati Netherland Plaza serve breakfast?

You bet, full breakfast is available weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Cincinnati Netherland Plaza?

No, Hilton Cincinnati Netherland Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cincinnati Netherland Plaza?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Cincinnati Netherland Plaza?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Cincinnati Netherland Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 518 out of 1153 reviews
Rating 8 - Good. 267 out of 1153 reviews
Rating 6 - Okay. 187 out of 1153 reviews
Rating 4 - Poor. 92 out of 1153 reviews
Rating 2 - Terrible. 89 out of 1153 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Farshad

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel has an excellent location with great access to the city center, but unfortunately, the overall experience didn’t meet our expectations. The building is old, the rooms are very basic, and despite the relatively high price, it doesn’t feel luxurious at all. Cleanliness was average, and the in-room amenities were quite poor. We were misled by the stylish lobby photos and modern design in the pictures, but the reality was quite different. For the same price, you can definitely find better options elsewhere.
Stayed 1 night in May 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
No comment
Stayed 2 nights in May 2025

6/10 Okay

Maxwell

Travelled with partner
Liked: Cleanliness, staff & service
Our in room a/c was horrible. Loud; squeaking making it extremely difficult to get a nights sleep.
Stayed 2 nights in May 2025

4/10 Poor

RUBEN

Stayed 3 nights in May 2025

10/10 Excellent

tawina, Saint Augustine

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Good Location
Stayed 3 nights in May 2025

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Lovely food. Lovely room.
Stayed 3 nights in May 2025

4/10 Poor

Katoriae

Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2025

6/10 Okay

Blaine

Stayed 1 night in May 2025

6/10 Okay

Debbi

Liked: Cleanliness, room comfort

Nostalgic and Good Location

The hotel lobby is beautiful and the staff were very friendly. The hallway to our room was not well lit. Our room was clean. The shower water was luke warm. The room was very bland. No pictures on the wall or decorations to make it seem welcoming. The hotel was located very close to several big Cincy attractions.
Stayed 1 night in May 2025

10/10 Excellent

Carol

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Cassie, at the front desk went above and beyond to correct poor handling of my reservations from Expedia. The property is an old classic and I appreciate the nod to its original era. However, updating is needed in guest room areas: new carpet, paint, better lighting. I would definitely stay here again as Cincinnati has limited options for upscale without being minimalist in space and amenities.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Staff & service
Stayed 4 nights in Apr 2025

4/10 Poor

Whitney

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, reasonably priced

Very comfortable and pleasant stay. The gym was particularly nice.
Stayed 1 night in May 2025

4/10 Poor

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facility was clean, and really nice for its location. The room though was something. Toilet had a metal flusher like a public toilet, pillows were flat and horrible to sleep on, and the ac on would make the place smell musty.
Stayed 1 night in May 2025

6/10 Okay

Michelle

Travelled with family

Don’t stay here

Hotel had no hot water and because of this every time we went it use the bathroom we needed 15-30 min wait for water to warm up. Waited 2 hours after calling housekeeping for fresh linen and toilet paper Restaurant service was ridiculous! No clean glasses waited 40 mins for coffee.
Stayed 2 nights in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a outstandingly cool, well maintained, very stylish old hotel. It's like stepping into something from a hundred years ago. But let me be clear, it is an old hotel, if you want more modern features and decor, you will be disappointed. Bar/restaurant area were gorgeous, good happy hour, food wasn't anything special.
Stayed 2 nights in May 2025

4/10 Poor

Angelica

Incompetent front desk staff and management.
Stayed 3 nights in May 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible room bad service

We booked thru you. When we got there they said since we booked with you they really didn’t save our room. We booked a king sized bed with a hot tub. Said they didn’t have one gave us a dirty room with two full beds. One of the lamps didn’t even have shade on it. Old thermostat still on wall. Smelled.
Stayed 2 nights in May 2025

8/10 Good

Richard

Liked: Property conditions & facilities
Great classic 1931 hotel . The rooms feel like they were from 1931…. Need some updates.
Stayed 2 nights in May 2025

6/10 Okay

bonnie

Liked: Staff & service
no coffee and creamer was spoiled
Stayed 2 nights in May 2025

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 3 nights in May 2025

6/10 Okay

Nancy

Travelled with group
Old rooms. Really need updating and problems taken care of - crumbling walls, doors that are so loud opening and closing no one can sleep, cold water only runs hot water
Stayed 3 nights in May 2025

8/10 Good

Rosana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025