See all properties
Save

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
Luxury Chicago hotel in Downtown Chicago with 2 restaurants

Choose dates to view prices

Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Property amenity
Frette Italian sheets, premium bedding, in-room safe, desk
Frette Italian sheets, premium bedding, in-room safe, desk
Food and drink
Rooftop bar, al fresco dining, open daily
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
521 North Rush Street, Chicago, IL, 60611
  • Popular LocationMichigan Avenue2 min walk
  • Popular LocationChicago Riverwalk8 min walk
  • Popular LocationMillennium Park12 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)40 min drive

Room options

View all photos for Grand Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • 36.2 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

Highlights

Terrace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Living area

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Pendry Chicago
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (683)
The price is AU$478
for 1 night
includes taxes & fees
27 May - 28 May
Pendry Chicago

About the area

Chicago

A luxury stay in Chicago awaits you at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Within steps you'll find Michigan Avenue and Chicago Riverwalk within a 10-minute stroll. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The fine-dining restaurant, Kostali, serves Mediterranean cuisine and is open for dinner. Upstairs at The Gwen is the hotel's own rooftop bar, serving drinks along with breakfast and dinner. 3388 square feet (315 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free WiFi in public areas, a gym and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4.5-property class Downtown Chicago hotel include Millennium Park and Chicago Theatre.

What's nearby

  • Michigan Avenue - 2 min walk
  • Chicago Riverwalk - 8 min walk
  • Chicago Theatre - 10 min walk
  • Millennium Park - 12 min walk
  • Navy Pier - 3 min drive

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 11 min walk
  • Chicago O'Hare International Airport (ORD) - 36 min drive

Restaurants

  • The Shops at North Bridge - 1 min walk
  • Eataly - 2 min walk
  • Nordstrom - 1 min walk
  • Billy Goat Tavern - 3 min walk
  • Lao Sze Chuan Restaurant - Downtown/Michigan Ave - 1 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Luxury Chicago hotel in Downtown Chicago with 2 restaurants
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 14 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3388 square feet (315 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

  • 311 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 3388 sq ft of conference space
  • 315 sq. m of conference space
  • Built in 1928
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 accommodations with iPod docking stations and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Bosnian, Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 79 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 20 for adults and USD 14 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kostali
  • Upstairs at The Gwen

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • 3,388 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Built in 1928
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Maximum 2 (weight limit: 24 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00
  • Destination fee: USD 25.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14.00 to 20.00 for adults and from USD 14.00 to 20.00 for children
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

What is the cancellation policy at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago on 24 May 2024 start from AU$656.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yep, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has secured covered valet parking with in/out privileges for USD 79.00 per day.

Are there any beaches close to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yep, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is a short 14-minute walk from Ohio Street Beach.

What makes The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago a romantic place to stay?

Al fresco dining and a lounge bar, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago serve breakfast?

Yep, full breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in begins at 3:00 PM. Check-out time is noon.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1002 reviews" "
Rating 8 - Good. 144 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel but isn’t quite lux, the rooms are clean but a little underwhelming for the price. The staff is amazing though and the lobby is truly gorgeous in that art deco revival style. The concierge were very helpful and the location is perfect if you want to be in the middle of the action and close to the lake. I wish the television was a smart TV, who watches cable these days, I’d prefer to stream right to the TV. Would I stay here again? Yes. I really did like the easy access to Nordstrom and the lobby bar/lounge was very nice.
Stayed 3 nights in Feb 2024

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, perfect for a weekend getaway.
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed two nights for a family weekend trip for my husband’s birthday. Luigi greeted us and made sure to ask if we were celebrating anything. The room was quiet and plenty of space for my husband and I. The bed and pillows were so comfortable. My only complaint is that the bathroom needs more places to hang towels/toiletry bags, etc
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The Gwen is a great hotel with excellent customer service and facilities. They have many nice features like hot apple cider available in the lobby on a cold afternoon that I appreciated. I highly recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

marko

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property .
Stayed 1 night in Jan 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation in Chicago
Great location and beautiful hotel. Upon arrival, we were given two vouchers to be used at the bar complimentary. However, while checking out, we were charged 17 dollars for this “resort fee”. Since we had not used the vouchers the amount was credited. A bit misleading to say something is complimentary yet are charged for it. Parking is 75 at the hotel but you can park overnight right across in Nordstrom’s parking garage for 37 dollars overnight.
Stayed 1 night in Jan 2024

10/10 Excellent

Tiffany

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023