Dreams Jade Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Exterior
Preferred Club Suite Ocean Front Double
3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas
View from room
Free minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

The current price is AU$472
includes taxes & fees
16 June - 17 June

Explore the area

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪5 min drive‬
  • Ojo de Agua Beach
    ‪5 min drive‬
  • Puerto Morelos Beach
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

Junior Suite Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Shower/bath combination
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Ceiling fan
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Ceiling fan
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Ceiling fan
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Shower/bath combination
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Family Room

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Separate bedroom
2 bathrooms
  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Governor Suite

Highlights

Balcony or patio
Separate dining area
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Ceiling fan
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Tropical View King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical View Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Jade Resort & Spa - All Inclusive. You'll be within a 15-minute walk of Arrecife de Puerto Morelos National Park and 2.9 km (1.8 mi) from Puerto Morelos Artists’ Cooperative. Highlights at this all-inclusive property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Carnival Buffet, is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Free buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this 4.5-property class Puerto Morelos property include Puerto Morelos Town Square and Puerto Morelos Beach.

What's nearby

  • Puerto Morelos Town Square - 5 min drive - 4.3 km
  • Ojo de Agua Beach - 5 min drive - 4.3 km
  • Puerto Morelos Beach - 10 min drive - 7.8 km
  • Crococun Zoo - 13 min drive - 10.6 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 16 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪Ile de France - ‬11 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪Zan-Za Bar - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Dreams Jade Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. At Dreams Jade Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a children's pool, outdoor tennis courts and a hot tub.

This 4.5-star Puerto Morelos property is smoke free.

  • 550 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided on request.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,710 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests travelling with a pet must present their pet's current vaccination record at check-in.
Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

What is the cancellation policy at Dreams Jade Resort & Spa - All Inclusive?

Dreams Jade Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Jade Resort & Spa - All Inclusive?

As of 12 June 2025, prices found for a 1-night stay for 2 adults at Dreams Jade Resort & Spa - All Inclusive on 16 June 2025 start from AU$472.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Jade Resort & Spa - All Inclusive?

Onsite parking is limited.

Are there any beaches close to Dreams Jade Resort & Spa - All Inclusive?

The closest beach to Dreams Jade Resort & Spa - All Inclusive is Maroma Beach (12.9 km).

Is there a spa on site at Dreams Jade Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Dreams Jade Resort & Spa - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Yep, and guests recommend it! Take your pick from 3 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Dreams Jade Resort & Spa - All Inclusive?

Dreams Jade Resort & Spa - All Inclusive features a private beach, 3 outdoor pools and a heated pool. All guestrooms come with 24-hour room service and free minibar items.

What makes Dreams Jade Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Dreams Jade Resort & Spa - All Inclusive.

Is Dreams Jade Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a children's pool, children's meals and supervised childcare, it's no surprise that Dreams Jade Resort & Spa - All Inclusive is a hit with families.

Does Dreams Jade Resort & Spa - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is offered at Dreams Jade Resort & Spa - All Inclusive.

Is there a free airport shuttle available at Dreams Jade Resort & Spa - All Inclusive?

No, Dreams Jade Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Jade Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Jade Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Jade Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Jade Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 670 out of 1238 reviews
Rating 8 - Good. 306 out of 1238 reviews
Rating 6 - Okay. 136 out of 1238 reviews
Rating 4 - Poor. 78 out of 1238 reviews
Rating 2 - Terrible. 48 out of 1238 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bhumika Kiranbhai

Travelled with family
Liked: Amenities
Outstanding stay and awesome service. One of the best resort I have ever been to.
Stayed 4 nights in Mar 2025

2/10 Terrible

Sashae

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

ross

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The food was just very average and the beach was rocky and our shower didn’t work properly for 3 days
Stayed 10 nights in Feb 2025

2/10 Terrible

Jessica

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities
We came for my brother’s wedding and it was a terrible experience. Room was dirty! and I paid extra to check in early! Food mediocre at best. Spice was the best restaurant, and thats not saying much. Check in staff and spa front desk staff were rude, disorganized and unwelcoming. They talk down to you when you complain. Never really did anything to make it better. When I thought they would it was ploy to go sit down at a brunch for a timeshare oh sorry, “preferred club.” Felt discriminated because I was Mexican-American and not their usual tourist type. Line staff were great! Drinks okay, not really all inclusive, not all top shelf stuff included. Always trying to up-sale you!
Stayed 4 nights in Mar 2025

10/10 Excellent

Clina Erilus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Mar 2025

4/10 Poor

Lori

Stayed 10 nights in Feb 2025

10/10 Excellent

Hugo

Stayed 1 night in Mar 2025

8/10 Good

Jenalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the details!

Pros: -Heated main pool, overall pool space and chairs were generally available -Saul and the entertainment crew were awesome -Property layout and amenities were amazing Cons: -The food at the restaurants was just OK. They didn't have a lot of options and everything was very salty. Also...no tacos or taco bar!! -The nightly shows were not great with the exception of the fire show. -Poolside music was not great (except when the entertainment staff was doing an activity) Pools- the non-preferred area had 3 pools plus a wading pool. The pools were a decent size and one had a swim up bar. Ideally these would have been all connected as they were all right next to each other. Pools seats were generally available, even if you didn't wake up at dawn to save seats. Food- The poolside grill was limited with burgers, hot dogs, chicken wings, and occasionally a quesadilla as well as chips and guac/salsa. The other lunch option served pizza and some seafood dishes, but not a rotating menu like I would have expected. The buffet was very standard, the only issue here was if you wanted eggs/omelets in the AM it took forever! The dinner restaurant options were Mediterranean (didn't eat here), Asian/Hibachi which was our favorite. We did both options, Luis was our grill master and did an awesome job and the menu options were all great. Italian was okay, everything was very salty, but the risotto balls were pretty good! Mexican was a huge disappointment, the menu was small and did
Stayed 7 nights in Feb 2025

10/10 Excellent

Andrew Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Rafael Ramirez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
[Traveled in March 2025] The property itself is, for the most part, immaculately kept. The restaurants are fantastic (save for the Asian restaurant) and the cold brew is strong (enjoyed getting some every morning at the buffet). The cocktails and drinks in the preferred club were notably stronger than other areas of the resort. The bar grill by the pool served fantastic wings (coming from somebody that loves hot wings and is picky). For the most part, the staff is exceptional and attentive. The masseuses at the spa were phenomenal! Cons: Room furniture was outdated, and the rooms have steps (is a problem with kids and/ or if you’ve had some drinks in you). The beach is small and on the rockier side. Ran into a couple of rude staff, and had to demand to not be waited by one in particular. Additionally had room service come and open the door to our room at 10 PM without knocking (it seems a late “turn down” service is to be expected, but this particular employee did not follow the 3x knocking protocol). Reported this to the front desk and they were apologetic and extremely mindful for the rest of our stay. Overall Experience: 7.5/10. We would return even with the cons as described above. Property was beautiful, drinks/food/ coffee was fantastic, and staff is great for the most part.
Stayed 5 nights in Feb 2025

8/10 Good

jason

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice spot for short vacation. Attended a wedding and it was very nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and expansive. The variety of restaurants and the food was excellent. The beach was nice with easy access to the ocean for swimming. The push for membership was heavy and the “hard sell” was off-putting.
Stayed 4 nights in Feb 2025

8/10 Good

Sharon, Queen Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Michelle Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband just returned from our honeymoon there and absolutely loved it! Very impressed and happy with the amount of restaurants and variety of food options (even just within the buffet itself!) We loved the hibachi experience at Spice- our chef was hilarious and put on a great show! The staff was very welcoming and friendly. We stayed in the preferred club and loved our tub on the balcony and adults only pool. The pool, beach, and ocean were all so great and just steps from each other! Our room was spacious, pretty, and comfy and the daily housekeeping was always great. We did a spa day at the resort and did a couples massage where we had great service as well. The resort seems to offer plenty of activities and entertainment and is very family friendly but our happy place was at the pool and our private tub at night :) We already miss the pool and all the food! We will definitely be back! Thank you for an incredible honeymoon. {Personally my biggest complaint/disappointment was not finding many options in the gift shop that had the resort name/logo on it. There was some hats and quite a few men’s shirts with the name, but I was hoping to find a cute women’s tank top or sweatshirt or even a magnet.}
Stayed 6 nights in Feb 2025

8/10 Good

Mina

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was fine

There were good things and bad things about Dreams Jade. The good things were: The staff was always friendly. The Spa was absolutely gorgeous. The kids Explorers club was great. My daughter really enjoyed spending time there and asked to go there even when we didn't have anything else to do. Being right next to the place where you can swim with Dolphins was nice. It was nice being at an all-inclusive resort where we didn't have to worry about where to go eat or even the logistics of all eating together. People could just eat when they wanted. The food at the French restaurant and the Mediterranean restaurant was fabulous. The bad things were: The service at the sit down restaurants was always friendly, but always terribly, terribly slow. If you're the sort of person who likes to sit down and talk and drink for a couple hours, it would be fine, but slow service at a restaurant is a personal pet peeve of mine, and I hate feeling like I'm wasting time just sitting there for 10 minutes waiting for the menus, and sitting there for 20 minutes waiting for someone to take our order, and sitting there for a half hour waiting for the food. We never got in and out in less than an hour and 20 minutes, and that's without having to wait for a bill or to pay a bill. The quality of the food was mixed. We had dishes at some of the restaurants that were borderline terrible, like worse than a bad Denny's dinner. The buffet food was generally lower quality buffet food.
Stayed 7 nights in Feb 2025

8/10 Good

Gerald Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More options at buffet for dinner service
Stayed 4 nights in Feb 2025

10/10 Excellent

Marcia, Surrey

Stayed 5 nights in Feb 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and super friendly
Stayed 3 nights in Feb 2025

8/10 Good

Hardeep Singh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and kind. I would stay there again because of this
Stayed 7 nights in Feb 2025

10/10 Excellent

Eric E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

JR

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff. It was a very nice trip.
Stayed 4 nights in Feb 2025

6/10 Okay

Natalie

Travelled with family
Disliked: Staff & service, amenities
Pay $800/day to wait in line everywhere, have rude staff, rooms not ready at check in, rooms different than what was booked. Go elsewhere. Very poor experience. They don't take reservations for restaurants, can't provide accurate wait times, you're pretty much stuck eating two star resort slop unless you luck out at one of the a la carte restaurants.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daniela P, Green Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very nice accommodations, the food is good and the beach is excellent.
Stayed 4 nights in Feb 2025