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Adhara Hacienda Cancun

3.0 star property
Family-friendly hotel with free breakfast and 24-hour health club

Photo gallery for Adhara Hacienda Cancun

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
Breakfast, lunch and dinner served
Lobby
Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

View map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪10 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪11 min walk‬
  • Place, Plaza 28
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(39 reviews)

Highlights

Furnished balcony
Air conditioning
LCD TV
Rainfall showerhead
Shower/bath combination
Hairdryer
Free bottled water
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hairdryer
Bathrobes
Shower/bath combination
Free bottled water
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Rainfall showerhead
Shower/bath combination
Hairdryer
Free bottled water
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

A family-friendly stay in the heart of Cancun awaits you at Adhara Hacienda Cancun. Within just a 15-minute stroll, you'll find Mercado 23 and Benito Juarez Municipal Building. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .The restaurant, El Alhena, is open for breakfast, brunch, lunch and dinner. El Patio is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, kids' swimming pool and pool loungers as well as access to a playground. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Downtown Cancun hotel include Las Palapas Park and Puerto Cancun Golf Course.

What's nearby

  • Mercado 23 - 5 min walk - 0.4 km
  • Las Palapas Park - 10 min walk - 0.9 km
  • Benito Juarez Municipal Building - 11 min walk - 1.0 km
  • Plaza 28 - 19 min walk - 1.7 km
  • Ultramar Ferry Puerto Juárez - 12 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Paisano Del 23 - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪Mi Rinconcito Colombiano - ‬7 min walk
  • ‪La Suegra - ‬8 min walk

About this property

Adhara Hacienda Cancun

Family-friendly hotel with free breakfast and 24-hour health club
Adhara Hacienda Cancun offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the family-friendly Adhara Hacienda Cancun. Free self parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 4 levels
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Breakfast included
  • Parking included
  • Free WiFi
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The price is AU$173
includes taxes & fees
2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Adhara Hacienda Cancun?

Adhara Hacienda Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Adhara Hacienda Cancun?

Yep, Adhara Hacienda Cancun has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Adhara Hacienda Cancun?

The closest beach to Adhara Hacienda Cancun is Playa Tortugas (4.1 km).

Does Adhara Hacienda Cancun have a pool?

Yep, and guests love it! Adhara Hacienda Cancun has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 10:00 PM.

What makes Adhara Hacienda Cancun a romantic place to stay?

Poolside dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Adhara Hacienda Cancun.

Is Adhara Hacienda Cancun family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Adhara Hacienda Cancun is a hit with families.

Does Adhara Hacienda Cancun serve breakfast?

You bet, guests can't get enough of the free buffet breakfast here! Offered on weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Adhara Hacienda Cancun?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Adhara Hacienda Cancun?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Adhara Hacienda Cancun?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Adhara Hacienda Cancun?

No, pets are not allowed.

Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 934 reviews
Rating 8 - Good. 308 out of 934 reviews
Rating 6 - Okay. 101 out of 934 reviews
Rating 4 - Poor. 26 out of 934 reviews
Rating 2 - Terrible. 22 out of 934 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dalia

Stayed 3 nights in Jun 2025

10/10 Excellent

Hema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good. Its 15-20 min walk to the market and downtown. Breakfast options were great and worthy for the price. The staff were very helpful.

10/10 Excellent

Yunelys

Liked: Cleanliness, staff & service, property conditions & facilities
Espectacular , regresare
Stayed 5 nights in Jul 2025

10/10 Excellent

solomon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Our hotel stay was comfortable and enjoyable. The breakfast was excellent, the pool was clean and towels readily available. We wish there was a lobby bar and airport transfers. Otherwise, we enjoyed our stay immensely.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jesus Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2025

8/10 Good

Jacob

Stayed 2 nights in Jul 2025

10/10 Excellent

Jimmy, Richmond HILL

Stayed 2 nights in Jul 2025

8/10 Good

Nicanor

Business traveller, Travelled with partner
Liked: Cleanliness
It's a nice hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karla Y.

Stayed 1 night in Jul 2025

10/10 Excellent

Jorge A

Liked: Property conditions & facilities
I like everything of this place
Stayed 7 nights in Jun 2025

4/10 Poor

Azam

Stayed 4 nights in Jul 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Bjorn

Liked: Cleanliness, staff & service

Everyone loves a swim up bar!

Fairly dated, but adequate. Kindly held our bags for 3 days while we were on Holbox. Well located for local food options
Stayed 2 nights in Jun 2025

10/10 Excellent

Qin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
food is good
Stayed 1 night in Jun 2025

2/10 Terrible

JUAN

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and have enjoyed it each time. Beds were great, ac worked well, bathrooms were up to date. Our room had a balcony looking at the pool which was amazing. The breakfast showcased fresh and yummy food. I am a very picky eater and my husband eats everything but we were both happily surprised. Mini fridge in the room.
Stayed 4 nights in May 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2025

10/10 Excellent

Qi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located in the central. The atmosphere is a typical resort. Breakfast is good.
Stayed 3 nights in May 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for the money!

The staff was exceptionally nice and accommodating. Unfortunately, the room didn’t have a phone to call the front desk, so for each issue or question you’d have to walk down to the reception, very inconvenient. The room had no refrigerator, therefore, if you bought water or something needing refrigeration, you were out of luck. We had to ask for towels, appears the maid service forgot some of them, but they brought them quickly when asked, so again the staff was great at helping with a nice smile and were happy to help. The bar service was nice, the restaurant we tried to have breakfast, although a good selection, we wanted something more local, so decided to go out, the hotel was very close to many rests and cafés, and very good ones. Overall the hotel is great for what you’ve paying but width they had refrigerators in the rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Stevo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food options for dinner. Luis very attentive. Relaxing pool environment. Clean and friendly hotel. Convenient location. TV options limited. Overall, I will return.
Stayed 7 nights in May 2025

6/10 Okay

shelley

Travelled with family
Disliked: Amenities, property conditions & facilities
Pool area was nice. Pool could use some work. Hotel is not working to potential. Gift shop never open & retaurant only served breakfast. They have menu by pool you can order off of & eat in pool area. Bring bug spray unless you want to get eaten. Food is average. Drinks were great along with staff. I came here with sister & received one wash cloth first day then nothing. Beds are like sleeping on the floor. Shuttle pretty useless. For the cost per night i would have been extremely mad if i paid more
Stayed 7 nights in Apr 2025

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The greatest hotel to estay in Cancun. Extremely clean and all the staff y very helpful and courteous. Shout out for the bellman Mauro, hes recomendations to places to visit and restaurants around the area. Thank for the hospitality. Definitely will be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica Maritza

Stayed 5 nights in Apr 2025

10/10 Excellent

Daniel, Laredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Safe and clean hotel. Couldn’t take advantage of the happy hour but for what I heard is really good. Bed and pillows a little too soft for my liking but other than that it was a great stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

richard

Stayed 3 nights in Apr 2025