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Adhara Hacienda Cancun

Property class: 3

Photo gallery for Adhara Hacienda Cancun

A swimming pool with multiple people, including children and adults, enjoying the water. There are lounge chairs and umbrellas around the pool area.
A lobby with a stone wall, a bar area with a TV, and seating arrangements.
A buffet counter with various dishes, including fried items and a large steak, in a restaurant setting.
A lobby with a reception desk, seating area, and a staircase leading to an upper level.
A poolside area with white tables and chairs, umbrellas, and a view of a building with a red-tiled roof.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$121
includes taxes & fees
10 Oct - 11 Oct

Explore the area

View map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪11 min walk‬
  • Place, Las Palapas Park
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a desk, a television, and a view of the outside.

Standard Room

8.4 out of 10
Very good
(49 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

A hotel room with a bed, a desk with a laptop, a chair, a desk lamp, and a telephone.

Room Executive Floor

9.4 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, and a view of buildings through the window.

Standard Room, 1 King Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A living room with a grey sofa, a black couch, a round wooden coffee table, and a white armchair. There is a kitchen area with a bar and white chairs.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

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About the area

Cancun

A family-friendly stay in the heart of Cancun awaits you at Adhara Hacienda Cancun. Within just a 15-minute stroll, you'll find Mercado 23 and Benito Juarez Municipal Building. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .The restaurant, El Alhena, is open for breakfast, brunch, lunch and dinner. El Patio is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, kids' swimming pool and pool loungers as well as access to a playground. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of a free beach shuttle. .Places within a 30-minute walk of this 3-property class Downtown Cancun hotel include Las Palapas Park and Puerto Cancun Golf Course.

What's nearby

  • Mercado 23 - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 11 min walk - 1.0 km
  • Las Palapas Park - 13 min walk - 1.1 km
  • Puerto Cancun Golf Course - 3 min drive - 1.4 km
  • Plaza 28 - 4 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪El Paisano Del 23 - ‬8 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Subway - ‬10 min walk

About this property

Adhara Hacienda Cancun

Adhara Hacienda Cancun offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Adhara Hacienda Cancun. Free self parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 4 levels
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 16-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Breakfast included
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  • Free Wi-Fi
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The price is AU$107
includes taxes & fees
9 Oct - 10 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free ferry terminal shuttle
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 005-007-000122/2024

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Adhara Hacienda Cancun?

Adhara Hacienda Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Adhara Hacienda Cancun?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at Adhara Hacienda Cancun on 10 Oct 2026 start from AU$121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Adhara Hacienda Cancun?

Yep, Adhara Hacienda Cancun has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Adhara Hacienda Cancun?

The closest beach to Adhara Hacienda Cancun is Delfines Beach (12.7 km).

Does Adhara Hacienda Cancun have a pool?

Yep, and guests love it! Adhara Hacienda Cancun has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 10:00 PM.

Is Adhara Hacienda Cancun family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Adhara Hacienda Cancun is a hit with families.

Does Adhara Hacienda Cancun serve breakfast?

You bet, guests can't get enough of the free buffet breakfast here! Offered on weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Adhara Hacienda Cancun?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Adhara Hacienda Cancun?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Adhara Hacienda Cancun?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Adhara Hacienda Cancun?

No, pets are not allowed.

Adhara Hacienda Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1002 reviews
Rating 8 - Good. 299 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and coffee and parking.. staff is awesome.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good service. Location is very good . Only thing the pool could have been better maintained.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price , Good breakfast , very nice Staff , specially the restaurant server Miguel Ramon he gives an amazing service .
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service all around. From when you book your stay and when you are on the hotel. Breakfast was amazing and complete. Great premises, clean and well maintained.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very clean, the water pressure was great and there was plenty of hot water. The breakfast in the morning was above and beyond! To have a gigantic buffet like that included in the low price exceeded our expectations and the service during breakfast was phenomenal. The location downtown was perfect for our needs . The hotel and grounds were a true classic Mexico experience and we would definitely stay again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was phenomenal. The staff was super helpful. Our room was cleaned everyday. The beds were on the harder side but still comfortable for me personally.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent; clean room, great pool and grounds, friendly staff, great breakfast.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Close location close to the centre and still a little away. Excellent breakfast and wonderful staff and service
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
The room was okay, nice pool area, breakfast could have been better
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Front desk was extremely helpful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The breakfast was perfect. Pool was so refreshing and awesome.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All was perfect! The staff were excellent & the property was exceptionally clean! Please pass on my thanks to all your colleagues!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near ADO. It shows a bit of wear and tear. Breakfast is solid but any other meal was not worth noting. English speakers are not in abundance but it worked out fine. A gift shop there was never open the entire week. I was there for dental work so it was fine. I think it would be great as a place to plan day tours rather than as a place just to stay and play.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't use the airport shuttle and the taxi guys at the airport gouged me mercilessly. Use the shuttle and save yourself AU$100 one way. Better still get an Uber and save AU$145 one way. The Hacienda is Spanish quaint. great for families and excellent location.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Very good
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
This is a very good hotel in a good location although the room is in need of renovation - there was a leak in the ceiling just above the entrance / bathroom which I told the staff
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay. Close to many restaurants. Pillows a bit firm but room was as expected... staff cleaned room daily. Breakfast buffet was excellent.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked good, have time to use it
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
It's a nice hotel.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2025