Family Accommodations in Camberwell

Hotel and room was very clean. check in and check was very easy and staff were on hand to support where needed. If you'd like to leave luggage in the hotels luggage hold, this will cost you £15 per day. Additionally it costs £40 for earlier check in. Unfortunately there were no facilities to make cups of tea

Clean spacious room and the hotel has amazing views of Big Ben and the London eye. Breakfast was worth paying for, a varied buffet that we all enjoyed. We didn’t use the pool or spa during our trip but the bathroom was great and espa toiletries in the room were lovely. A few negatives - we are Expedia gold and did not get a room upgrade or the 20%discount off food and drinks. We opted for the environmental package with no housekeeping in exchange for a reward but had to chase the chosen reward with the hotel on our departure day. They honoured it without question but it felt like they were trying to avoid giving the reward by not offering it at check in. The coffee in the room was basic Nescafé sachets, not even gold blend and despite there being 4 of us staying in the room, we were only given 2 sets of towels for the bathroom

My check-in was a breeze. The room was available even though I arrived early. The Porter service and breakfast staff were excellent.