3.9 out of 5

"Comfy, clean, friendly and relaxing. Only a short stroll to everything we wanted to see. Good breakfast and a quiet pool with afternoon shade on a ho ... " More

By a verified traveller on Sun 29 Jul 2018

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Hotel Description

The Hotel Cairns puts you in the heart of Cairns, within just a 10-minute stroll of popular attractions like Cairns Esplanade and Cairns Night Markets. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self parking.

All 92 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, DVD players and coffee/tea makers. Fridges and room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. Ceiling fans, hairdryers and phones are also available.

The restaurant, The Plantation Restaurant, serves regional cuisine and is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness centre and pool loungers as well as access to bike rentals. Business amenities include a conference centre and a business centre. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 9:30 AM. There's also the convenience of free extended parking.

Within a 15-minute walk of this 4-star Cairns Central Business District hotel, attractions include Esplanade Lagoon and Cairns Marlin Marina.

City Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$147 per night

Suite, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Plantation Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Tower

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The Hotel Cairns ratings based on 308 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Hotel Cairns

Everyone (172) Couples (114) Business (1) Family (19) Other (1)
4 out of 5
I liked the shutters giving a Caribbean feel. But the bath and shower combo was a bit difficult to access as you have to make a big step in and out a bit awkward

Posted by on 7 May 2019

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4 out of 5
Good location and good size room but needed a microwave oven and some rooms are accessed by stairs so may not be suitable for the elderly.

Posted by on 15 Mar. 2019

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4 out of 5
Great location. Needs a really good clean up in the rooms. Window ledges dirty, glass in bathroom windows very dirty, would not take much.

Posted by on 25 Feb. 2019

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3 out of 5

Posted by on 2 Jan. 2019

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2 out of 5

Posted by on 2 Dec. 2018

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4 out of 5

Posted by on 29 Oct. 2018

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4 out of 5

Posted by on 17 Oct. 2018

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2 out of 5
bathroom dated, mouldly and had to climb over a toilet to shower air conditioner doesn't work

Posted by , from Atherton on 9 Oct. 2018

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4 out of 5
Location was great, tower room good, service good, restaurant for breakfast only fair, WiFi in room fails due to thick internal walls. Would use again but with own WiFi hot spot.

Posted by , from Melbourne, AU on 10 Sep. 2018

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3 out of 5

Good location but felt exposed. Avoid breakfast!

A nice hotel - one of the more reasonably priced in the Cairns area. The rooms were clean but have shutters on all windows. When shut these do not completely seal. We felt constantly exposed without any privacy as people walked past. The breakfast which was included in the room price was possibly the worst breakfast I have ever had. Lukewarm food literally poured out of tins and the bacon looked like it was boiled.

Posted by , from queensland on 30 Jul. 2018

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Property Features

The Hotel Cairns offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite business centre. The business-friendly The Hotel Cairns also features tour or ticket assistance, a garden, and concierge services. Self parking is free. Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 92 guestrooms or units
  • 2 buildings
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (6 km / 3.7 mi)
  • Train station: Cairns Station (1.8 km / 1.1 mi)
  • Parking: Free self parking and extended parking

Room Amenities

The Hotel Cairns offers 92 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and coffee/tea makers. Beds feature premium bedding. 28-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.

The Plantation Restaurant – This restaurant specialises in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for AUD 15 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 20 per person (approximately)
  • Crib (infant bed) fee: AUD 15 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.