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4.0 out of 5

"The room was spacious and very clean and i loved the spa bath. " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

At Springwood Tower Apartment Hotel you'll be 3.2 km (2 mi) from Daisy Hill Conservation Park and 3.9 km (2.5 mi) from Daisy Hill Koala Centre. Highlights at this aparthotel include 3 restaurants, and in-room kitchens and washers/dryers.

You can enjoy a TV with cable channels, and each apartment features free WiFi, a balcony, and a living room. A kitchen comes with a refrigerator and a microwave, a minibar provides refreshments, and room service is also available. A dining area, a coffee/tea maker, and a hair dryer are also available.

The restaurant, Gateway of India, serves Indian cuisine and is open for dinner. Gaming Lounge & Bar is the aparthotel's own bar. Enjoy the fitness center and sauna. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of free self parking.

Within a 15-minute drive of this 3.5-star Springwood aparthotel, attractions include The Gabba and Greenslopes Private Hospital.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$200* Per night/room 1 Dec. - 2 Dec.

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Springwood Tower Apartment Hotel ratings based on 28 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Springwood Tower Apartment Hotel

Everyone (23) Family (5)
5 out of 5
The room was spacious and very clean and i loved the spa bath.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Front Office Manager

Thank you for taking the time to pass on your feedback. We're so glad to hear you had time to relax & enjoy our facilities. We look forward to having you stay again soon!

2 out of 5

Posted by on 1 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by Hotel Reception

We do apologise for the unpleasant experience which occurred during your stay with our Hotel. Springwood Tower Hotel values giving our guests the best possible experience whilst staying in our Hotel, we encourage you to contact our Reception with further details regarding your stay so we may investigate & rectify any issues we may be unaware of.

4 out of 5
We had the 2-bedroom apartment which was a good size and had good cooking facilities. The shower fixture needed repair (instead of being held in place by an elastic band), but was functional so not a big deal. The small cockroaches that came out of the dishwasher when we opened it weren't a lot of fun, but that seems fairly typical for Brisbane climate - the rest of the kitchen seemed clean and well maintained. The double glazing on the windows and doors made the apartment very quiet, although even with only a single door it was still fairly quiet.

Posted by on 27 Aug. 2019

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Comment from Hotel Management

28 Oct. 2019 by Front Office Manager

Please know that we attempted to respond to your review on the same day however it was rejected as we'd mistakenly listed our contact details (resulting in a breach of our guidelines with the website). Apologies. Please know that we have since located the apartment you stayed in & conducted a thorough treatment as well as a maintenance check. Please know this was not acceptable & we originally had responding requesting your urgent contact to address the matter at hand. I do wish to confirm that this isn't something you should or would come across within our building & hope you do choose to stay again to confirm this.

1 out of 5

Good location

Pros: Secure parking
Cons: There needs to be air con's placed in the bedrooms. It is the 21st century!!!
There is no air con in any of the bedrooms. This needs to be fixed. The staff at reception were more than helpful, however, I cannot get passed that fact that for such a large hotel there are no air con's in the bedrooms. The staff at the café were not organised either. There was a large group there and they did not inform us that our meals would take longer when we ordered them. Communication is golden!!

Posted by , from Queensland on 1 Feb. 2018

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Comment from Hotel Management

7 Feb. 2018 by Reception

Hi Wayne, I'm glad we were able to be helpful - however we do apologise about the lack of air-conditioning in the bedrooms, we have pedestal fans on site given per request. We are currently exploring our options with air-conditioning being installed in the bedrooms - hopefully this will be completed in time for your next stay. While I do apologise for the lack of communication within The Bistro (the cafe mentioned) I do urge you to contact them directly as the Restaurants onsite are owned & operated separately - I'm sure they would appreciate any feedback given. Thank you for your feedback, and thank you for staying with us at Springwood Tower Apartment Hotel - we hope to see you again in the near future!

5 out of 5
Pros: room.
Cons: it was nice if there was a pool.
Location: brilliant location.
It was beautiful and comfortable. The rooms were comfortable and it was pretty big comparing to other apartment hotels we have been staying in.

Posted by on 11 Dec. 2017

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Comment from Hotel Management

15 Dec. 2017 by Front Office Manager

Thank you for taking the time to review our property. We're glad you enjoyed our spacious apartments. If you stay with us again, you're more than welcome to enjoy the pool at our sister property (just a 2 minute stroll away)!

5 out of 5

We have stayed previously

Pros: Accessibility to the CBD in Brisbane
Room is very good and staff very good. Excellent meals

Posted by , from Maryborough Qld on 13 Oct. 2017

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Comment from Hotel Management

13 Feb. 2020 by Reception

Couldn't agree more! Thank you kindly for the Feedback

4 out of 5

Great, comfortable hotel.

Easy check in, accommodated our request for early checkin without hesitation... lovely front of house staff and facilities were great...

Posted by on 11 Mar. 2017

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3 out of 5

NO GOOD IN SUMMER

Pros: STAFF AND SERVICE WAS GOOD
Cons: INSTALL AIRCONDITINERS INTO THE BEDROOMS IMPROVE WIRELESS INTERNET ACCESS
NO AIRCONDITINING IN THE BEDROOMS ONLY IN THE LOUNGE ROOM INTERENT WIRELESS ACCESS IS LIMITED

Posted by on 25 Feb. 2017

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4 out of 5

Convenient close to family

Pros: Close to family
Location: Situation convenient and all services close by
Convenient for family commitments and close to highway and services

Posted by on 1 Jan. 2016

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Comment from Hotel Management

11 Mar. 2016 by Front Office Manager

Thank you for taking the time to review our Property. We're glad you enjoyed the convenience of our Location and Facilities on offer. Hopefully we can welcome you back again soon!

4 out of 5

Quick stay over night family function in area.

Breakfast buffet was nice and good service. No need to write more.

Posted by , from toowoomba on 8 May 2015

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Comment from Hotel Management

11 Mar. 2016 by Front Office Manager

Thank you for your Review. Your Comments have been passed onto The Bistro. We hope to see you again.

About the Springwood Tower Apartment Hotel

Location 9 Murrajong Road, Springwood, QLD 4127

Property Features

Springwood Tower Apartment Hotel offers its guests a sauna and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Springwood Tower Apartment Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Brisbane aparthotel.

  • 1 building
  • 52 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Built in 2001
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD Airport (BNE) (31.1 km / 19.3 mi)
  • Train station: Brisbane Kuraby Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Springwood Tower Apartment Hotel offers 52 air-conditioned accommodations with washers/dryers and minibars. Rooms open to balconies. Accommodations offer separate living rooms. Cable television is provided. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Brisbane aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Gateway of India - This restaurant specializes in Indian cuisine and serves dinner only.

The Bistro - This restaurant serves breakfast, lunch, and dinner. Open select days.

Gaming Lounge & Bar - Onsite bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a sauna and a fitness center.

Guests under 15 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 6 AM - 10:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6 AM - 10:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Springwood Tower
  • Springwood Tower Apartment
  • Springwood Tower Apartment Hotel
  • Springwood Tower Hotel
  • Tower Apartment Hotel
  • Springwood Tower Springwood
  • Springwood Tower Apartment Hotel Aparthotel
  • Springwood Tower Apartment Hotel Springwood
  • Springwood Tower Apartment Hotel Aparthotel Springwood
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.