4.3 out of 5

"Fabulous spa & restaurant. Very relaxing environment. " More

By a verified traveller on Tue 31 Jul 2018

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Hotel Description

At Mercure Clear Mountain Lodge, you'll be 24.8 km (15.4 mi) from Brisbane Entertainment Centre and 20.4 km (12.6 mi) from Westfield Chermside. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free self parking.

Flat-screen TVs with satellite channels are featured in all 51 rooms, and you can enjoy free WiFi, balconies and coffee/tea makers. Minibars provide refreshments, and room service is also available. Ceiling fans, hairdryers and phones are also available.

The restaurant, Mandys on the Mountain, is open for dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre and outdoor tennis court. Business travellers can take advantage of conference space and a meeting room. Added amenities include free WiFi in public areas, a coffee shop/café and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 10 AM.

With a stay at this 4-star Clear Mountain hotel, you'll be 20.9 km (13 mi) from The Prince Charles Hospital.

Superior Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$131 per night

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Privilege, Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mercure Clear Mountain Lodge ratings based on 119 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Clear Mountain Lodge

Everyone (59) Couples (51) Family (9)
5 out of 5
The veiws were unique to this location. I would've like to see a heated pool or spa.

Posted by on 20 May 2019

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Comment from Hotel Management

20 May 2019 by Karen Young - Sales & Marketing Manager

Thank you for reviewing us ... we are pleased that you enjoyed your stay and thank you for taking the time to let our future potential guests know about us. We look forward to welcoming you back in the near future.

4 out of 5
Attended the property for a wedding very picturesque setting. Staff were very helpful some more than others

Posted by on 18 May 2019

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Comment from Hotel Management

19 May 2019 by Karen Young - Sales & Marketing Manager

Thank you for taking the time to review us & for letting our future potential customers know about us. We are pleased our staff offered excellent customer service and that you enjoyed your stay. We look forward to having the opportunity to welcome you back in the near future.

3 out of 5
Restaurant service was poor - waited over an hour for our meal, menu very limited, no kids menu and we were not offered kids options until we saw table near by had and we asked. Food was ok but overpriced.

Posted by on 12 May 2019

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Comment from Hotel Management

17 May 2019 by Karen Young - Sales & Marketing Manager

Thank you for reviewing us ... although we are disappointed to hear that you were not happy with your recent experience we do appreciate your feedback as it allows us an opportunity to fix things. I have passed this feedback onto our Food & Beverage Manager to address the issues and would appreciate the opportunity to discuss with you if you are able to contact me directly that would be greatly appreciated.

4 out of 5

Posted by on 8 May 2019

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Comment from Hotel Management

15 May 2019 by Karen Young - Sales & Marketing Manager

Thank you for rating us ... we are pleased that you enjoyed your stay and look forward to welcoming you back in the near future.

4 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

15 May 2019 by Karen Young - Sales & Marketing Manager

Thank you for rating us ... we are pleased that you enjoyed your stay and look forward to welcoming you back in the near future.

4 out of 5
The view was beautiful. The quality of food served in the restaurant was a disappointment

Posted by on 1 May 2019

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Comment from Hotel Management

6 May 2019 by Karen Young - Sales & Marketing Manager

Thank you for reviewing us ... we are pleased that you enjoyed your stay and thank you for taking the time to let our future potential guests know about us. I have passed this information regarding your restaurant experience onto our Food & Beverage Manager and we thank you for providing feedback on this to allow us the opportunity to address. We look forward to being able to welcome you back in the near future.

5 out of 5

Posted by on 25 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Karen Young - Sales & Marketing Manager

Thank you for rating us Joanne ... we are pleased that you enjoyed your stay and look forward to welcoming you back in the near future.

5 out of 5

Posted by on 23 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Karen Young - Sales & Marketing Manager

Thank you for rating us ... we are pleased that you enjoyed your stay and look forward to welcoming you back in the near future.

4 out of 5

Posted by on 22 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Karen Young - Sales & Marketing Manager

Thank you for rating us ... we are pleased that you enjoyed your stay and look forward to welcoming you back in the near future.

4 out of 5
Lovely atmosphere. Amazing views. Very relaxing.

Posted by , from Rockhampton on 19 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Karen Young - Sales & Marketing Manager

Thank you for reviewing us Kat ... we are pleased that you enjoyed your stay and thank you for taking the time to let our future potential guests know about us. We look forward to welcoming you back in the near future.

Property Features

Mercure Clear Mountain Lodge offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 7080 square feet (658 square metres) and includes conference rooms. The business-friendly Mercure Clear Mountain Lodge also features spa services, a garden, and coffee/tea in common area. Free self parking is available. Smoking is allowed in designated areas at this 4-star Clear Mountain hotel.

  • 51 guestrooms or units
  • 4 buildings
  • 2 dining venues
  • 7080 sq ft of conference space
  • 658 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD (BNE) (34.6 km / 21.5 mi)
  • Parking: Free self parking

Room Amenities

Mercure Clear Mountain Lodge offers 51 forms of air-conditioned accommodation with minibars and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Mandys on the Mountain – This restaurant only serves dinner.

Lakeview Restaurant – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

Spa Services

  • Number of treatment rooms 3
  • Couples treatment rooms

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 18

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25.00 for adults and AUD 12.50 for children (approximately)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Clear Mountain Lodge
  • Mercure Lodge
  • Mercure Clear Mountain
  • Clear Mountain Hotel Clear Mountain