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4.2 out of 5

"The view from the restaurant is amazing " More

By a verified traveller on Wed 28 Jul 2021

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Hotel Description

At Mercure Clear Mountain Lodge, you'll be 0.6 km (0.4 mi) from Clear Mountain Conservation Park and 7.2 km (4.5 mi) from Thomas Morrison Reserve. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

Flat-screen TVs with satellite channels are featured in all 51 rooms, and you can enjoy free WiFi, balconies, and coffee/tea makers. Minibars provide refreshments, and room service is also available. Ceiling fans, hair dryers, and phones are also available.

The restaurant, Mandys on the Mountain, is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the fitness center and outdoor tennis court. Business amenities include conference space and a meeting room. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 10 AM.

Places within a 15-minute drive of this 4-star Clear Mountain hotel include Gumnut Nature Refuge and Douglas Franklin Reserve.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$163* Per night/room 29 Sep. - 30 Sep.

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Privilege, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mercure Clear Mountain Lodge ratings based on 138 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Clear Mountain Lodge

Everyone (66) Couples (56) Family (17)
2 out of 5
Lovely spot, staff were friendly and efficient but the hotel was very tired and the food could only be described as adequate. Says something that the best dish from a $150 meal was the cheese platter. While Clear Mountain isn't hugely expensive, it is grossly overpriced for the experience offered. We will not be back.

Posted by on 28 Aug. 2021

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4 out of 5
The view from the restaurant is amazing

Posted by on 28 Jul. 2021

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5 out of 5
Excellent customer service

Posted by on 16 Jun. 2021

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4 out of 5

Posted by on 6 Jun. 2021

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3 out of 5
The view was amazing. Access to the reception, rooms and restaurant were not very good for prams etc if were not aware you had been booked at lower ground level etc. Bed was comfortable, staff were friendly and most the time it is quite peaceful (Apart from other noisy guests) The view driving up is also a treat. Parking can be abit tricky at times, i guess it all comes down to whether or not there is a funtion or wedding booked that day etc.

Posted by , from Moreton Bay Region on 2 Jan. 2021

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5 out of 5
This was the best experience so far, loved the stay food and quality of facilities there at site were amazing. The views from room were stunning and very calm place. Definitely will stay in future.

Posted by on 29 Dec. 2020

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4 out of 5
Loved everything about the place,except, we booked through wotif and the booking said we had a room with a king size bed and queen size bed and when we got there it was a queen size bed and king single bed. The word single was left off the web site. Not a major issue with us, however, I think it would be with a family.

Posted by , from Parramatta. on 14 Dec. 2020

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5 out of 5
Absolutely beautiful location, comfortable, well appointed rooms. Friendly and attentive staff and delicious food. What more could you want?

Posted by , from Sunshine Coast on 25 Sep. 2020

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5 out of 5
The property is very clean, COVIDSafe and staff are friendly.

Posted by , from Brisbane on 22 Aug. 2020

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5 out of 5

Posted by on 31 Jul. 2020

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Property Features

Mercure Clear Mountain Lodge offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 7080 square feet (658 square meters) and includes conference space. Spa services, a terrace, and a garden are also featured at the business-friendly Mercure Clear Mountain Lodge. Self parking is free. Smoking is allowed in designated areas at this 4-star Brisbane hotel.

  • 51 guestrooms or units
  • 4 buildings
  • 2 dining venues
  • 7080 sq ft of conference space
  • 658 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mercure Clear Mountain Lodge offers 51 accommodations with minibars and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Mandys on the Mountain - This restaurant serves dinner only.

Lakeview Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Spa Services

  • Number of treatment rooms 3
  • Couples treatment rooms

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No lifts
  • Minimum guest age is 18
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25.00 for adults and AUD 12.50 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clear Mountain Lodge
  • Clear Mountain Mercure
  • Mercure Clear Mountain
  • Mercure Clear Mountain Lodge
  • Mercure Clear Mountain Lodge Hotel
  • Clear Mountain Hotel Clear Mountain
  • Mercure Clear Mountain Lodge Clear Mountain
  • Mercure Clear Mountain Lodge Hotel Clear Mountain
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Frequently asked questions