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Bay Air Motel

3-star property
218 Middle Street, Cleveland, QLD 1800 796 370
Choose Dates
4.2 out of 5
Very good!
See all 77 Wotif Reviews

"I thought the hosts/owners were wonderful - very friendly & helpful & welcoming. The motel & room was clean & fairly well looked after although it is ... " More

By a verified traveller on Thu 06 Aug 2020

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Queen Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$120* Per night/room 11 Aug. - 12 Aug.

Queen Deluxe and Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Superior

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Executive

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Deluxe and 2 Singles

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

At Bay Air Motel, you'll be 0.8 km (0.5 mi) from Moreton Bay and 5.7 km (3.5 mi) from Ormiston House. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

All 18 rooms feature flat-screen TVs, hair dryers, and desks. Nice touches to enhance your stay include free toiletries and premium bedding.

This business-friendly motel offers free WiFi in public areas, a business center, and a terrace. Other amenities include a seasonal outdoor swimming pool and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Sights within a 20-minute drive of this 3-star Cleveland motel include Sirromet Wines and Sleeman Sports Complex.

Bay Air Motel ratings based on 77 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bay Air Motel

Everyone (53) Couples (9) Family (16)
4 out of 5
I thought the hosts/owners were wonderful - very friendly & helpful & welcoming. The motel & room was clean & fairly well looked after although it is dated. It could do with a bit of modernising or a spruce up.

Posted by , from Murwillumbah on 6 Aug. 2020

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Comment from Hotel Management

7 Aug. 2020 by Kerry & Staff

Thank you for your review,

5 out of 5
Great stay staff super friendly and helpful appreciate everything during our stay

Posted by on 9 Apr. 2020

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Comment from Hotel Management

14 Apr. 2020 by Kerry

Thank you for your review. We are very happy to hear you enjoyed your stay

5 out of 5
The staff were very welcoming and informative. The room was very clean and quiet.

Posted by , from Canberra on 8 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Kerry & Staff

Thank you for taking the time to give Bay Air Motel your review, we like to see all our guests relaxed in a clean comfortable room within a quiet environment.

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Kerry & Staff

Thank You

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Kerry & Staff

Thank You

5 out of 5
Gorgeous area of Queensland...excellent choice for locals and visitor... will be back

Posted by , from Queensland on 10 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Kerry & Staff

Thank You, we hope to see you again soon

4 out of 5
Friendly service. Quiet location. Good value for money. Comfy bed

Posted by on 20 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Kerry

Thank you for your review,

3 out of 5
We had the ground floor, could hear the guests above us. Also we where near the pool, the gate slamming was very annoying.

Posted by on 18 Jan. 2020

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Comment from Hotel Management

18 Jan. 2020 by Kerry

Next time we will place you in a quieter room, however it was a busy night with most of the guests here for the Elton John Concert, and excitement was high.

5 out of 5
Centrally located in Cleveland attendance Raby Bay end. It’s not 5 star but is comfortable and suited our overnight stay.

Posted by on 15 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by Kerry & Staff

Thank you for taking the time to give us a review, your right we aren't a 5 star Motel, but we give our guests 5 star service

5 out of 5
Lovely place to stay, staff are beautiful people and very very helpful.

Posted by on 18 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Kerry

Thank you.

About the Bay Air Motel

Location 218 Middle Street, Cleveland, QLD 4163

Property Features

Public spaces have free WiFi. You'll find a business center on site. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Bay Air Motel. This 3-star Brisbane motel is smoke free.

  • 18 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Redland City Cleveland Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Bay Air Motel offers 18 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests will receive an email 48 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 8 for adults and AUD 8 for children (approximately)
  • Credit card charges are subject to a surcharge of AUD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Air Motel Cleveland
  • Bay Air Cleveland
  • Bay Air Motel Motel
  • Bay Air Motel Cleveland
  • Bay Air Motel Motel Cleveland

You should know

  • The seasonal pool will open in July and close in March.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.