4.1 out of 5

"Close to where I had to go the discussion at the RSL using the key and a short walk to the bay area the room every clean i will be back nice place " More

By a verified traveller on Fri 24 Aug 2018

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Hotel Description

At Bay Air Motel, you'll be 0.8 km (0.5 mi) from Moreton Bay and 5.7 km (3.5 mi) from Ormiston House. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

You can enjoy flat-screen TVs, hairdryers and desks, featured in all 18 rooms. Premium bedding and free toiletries are nice touches to enhance your stay.

This business-friendly motel offers free WiFi in public areas, a business centre and a terrace. Added amenities include laundry facilities, a garden and barbecues. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

Places within a 15-minute drive of this 3-star Brisbane Waterfront motel include Sirromet Wines and Sleeman Sports Complex.

Queen Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$119* Per night/room 1 Sep. - 2 Sep.

Queen Deluxe and Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Superior

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Executive

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Deluxe and 2 Singles

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Bay Air Motel ratings based on 54 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bay Air Motel

Everyone (43) Couples (5) Family (4)
5 out of 5
Bay Air Motel was very easy to find and clearly sign-posted from the road. Car access and parking was generous. Manager Kerry was welcoming, warm and always willing to help. My room was quickly tidied up and a fresh towel supplied when I went out. Essential toiletries were provided but I would have liked another body lotion on my second night. :) The hot water in shower took a long while to heat up/come through.

Posted by , from Cairns on 26 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Kerry

It's important to our staff to receive feed back from our guests, this will help us understand, and to improve on your needs while you stay with us at The Bay Air Motel we thank you for your review,

5 out of 5
The motel is close to the Stradbroke ferries wharf. We had dinner at the RSL across the road using our room key for member discounts. We would stay here again :)

Posted by on 22 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Kerry

Thank you for your review, Have a great time on the Island.

5 out of 5
Easy checkin tidy rooms close to everything easy checkout

Posted by on 14 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by kerry

Thank you for your review.

5 out of 5

Posted by on 12 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Kerry

Thank you, for taking the time to give us a review.

5 out of 5
Staff were extremely friendly and made you feel very welcome. The room was beautifully presented, airy, well lit and clean. Very spacious . Close to shops and cafes.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Kerry

Our goal, is to have our guests feel relaxed in a clean comfortable room, your review guides us to achieving our goal, thank you for your review.

3 out of 5
We liked that it was well placed and reasonably roomy. We didn't like the loudness from the people in the next unit. There was dark hair on the floor in the bathroom that was there when we arrived and although the unit was serviced daily, was still there when we left.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

2 Aug. 2019 by Kerry

Thank you for your feedback. We encourage our guests to report any issues so that they may be addressed immediately. Services do not usually include a full mop and vacuum and we do sincerely apologise for this. As for the noise in the neighbouring room we can only apologise for this. We ask our guests to consider other guests and observe the 8.00pm noise curfew. Understanding the circumstances of the neighbouring room this family had not been united for some time and the children were very excited to see their dad. Again, we would have addressed this had you come to the office and advised of same. We do thank you for choosing to stay at Bay Air Motel and hope to see you again soon. Kerry & Staff

4 out of 5
Kerry was very friendly. My stay was made much easier with his helpful attitude. Room was very clean

Posted by on 23 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Kerry

Thank you

5 out of 5
Everything was satisfactory and i enjoyed my stay.

Posted by on 16 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Kerry & Staff

Thank you,

5 out of 5

Posted by on 9 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Kerry

Thank You,

4 out of 5

Posted by on 16 Jun. 2019

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Comment from Hotel Management

16 Jun. 2019 by Kerry

Thank you

Property Features

WiFi is free in public spaces. There's an onsite business centre. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly Bay Air Motel. Self parking is free. This 3-star Cleveland motel is smoke free.

  • 18 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Redland City Cleveland Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Bay Air Motel offers 18 forms of air-conditioned accommodation with a hairdryer and free toiletries. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:30 PM.
If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: AUD 20 per pet, per day
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 8 for adults and AUD 8 for children (approximately)
  • Pet fee: AUD 20 per pet, per day
  • On-site credit card charges are subject to a surcharge of AUD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Air Motel Cleveland
  • Bay Air Cleveland

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.