The Langham, Boston

5.0 star property
Luxury hotel with 24-hour fitness centre and sauna

Photo gallery for The Langham, Boston

Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Concierge desk
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
The current price is AU$752
includes taxes & fees
29 June - 30 June

Explore the area

Map
250 Franklin St, Boston, MA, 02110
  • New England Aquarium
    ‪6 min walk‬
  • Boston Common
    ‪15 min walk‬
  • TD Garden
    ‪16 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

Superior Room, 1 Queen Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2021
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2021
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Executive Room, 1 King Bed, Accessible

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2021
  • 37 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

Suite, 2 Bedrooms, Accessible

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 102 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2021
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 102 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 Bedroom

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite (Chairman)

Highlights

Separate dining area
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
  • 135 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Premier Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2021
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Loft (Suite, Multi-Level)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2021
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Room, 1 King Bed, Park View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Loft (Suite, Multi-Level)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Superior Room, Accessible

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2021
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2021
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2021
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Accessible

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2021
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Executive Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Boston

A luxury stay in the heart of Boston awaits you at The Langham, Boston, a recipient of the prestigious Conde Nast Hot List award in 2022. Within just a 10-minute stroll, you'll find Rowes Wharf and New England Aquarium. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, GRANA, serves Italian cuisine and is open for breakfast, brunch and lunch. The Fed is the hotel's own cocktail bar, serving drinks along with dinner and light fare. Enjoy the indoor swimming pool, 24-hour gym and sauna. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. On weekday mornings full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this Downtown Boston hotel include Faneuil Hall Marketplace and Boston Common.

What's nearby

  • Faneuil Hall Marketplace - 6 min walk - 0.6 km
  • New England Aquarium - 6 min walk - 0.6 km
  • Boston Common - 15 min walk - 1.3 km
  • TD Garden - 16 min walk - 1.4 km
  • Boston Convention and Exhibition Center - 17 min walk - 1.5 km

Getting around

  • State St. Station - 6 min walk
  • South Station - 7 min walk
  • Logan International Airport (BOS) - 17 min drive

Restaurants

  • ‪Society on High - ‬3 min walk
  • ‪Mariel - ‬2 min walk
  • ‪Mr Dooley's Boston Tavern - ‬3 min walk
  • ‪Sip Cafe - ‬1 min walk
  • ‪Biddy Early's - ‬3 min walk

About this property

The Langham, Boston

Luxury hotel with 24-hour fitness centre and sauna
The Langham, Boston offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

11 meeting rooms and coworking spaces are available. Event space at this hotel measures 13000 square feet (1208 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Langham, Boston. For a fee, parking is available. A complete renovation of The Langham, Boston was completed in June 2021.

This Boston hotel is smoke free.

  • 312 guestrooms or units
  • 9 levels
  • 13000 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 1922
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Langham, Boston offers 312 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 50-inch LED televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, fridges and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Langham, Boston is listed in the 2022 Condé Nast Traveller Hot List.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 42 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • GRANA
  • The Fed

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's toys
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Pool toys
  • Refrigerator on request
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 13,000 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • High-pile carpet in room
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1922
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - June 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 42 for adults and USD 10 to 30 for children
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015150350
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0015150350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Boston Langham
The Langham, Boston Hotel
Langham Boston
The Langham, Boston Boston
Langham Hotel Boston
The Langham, Boston Hotel Boston
Langham Boston Hotel
The Langham, Boston Hotel Boston

Frequently asked questions

What is the cancellation policy at The Langham, Boston?

The Langham, Boston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Langham, Boston?

As of 14 June 2025, prices found for a 1-night stay for 2 adults at The Langham, Boston on 29 June 2025 start from AU$752.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Langham, Boston?

Yep, The Langham, Boston has valet parking with in/out privileges for USD 70 per day.

Are there any beaches close to The Langham, Boston?

The closest beach to The Langham, Boston is Revere Beach (7.5 km).

Does The Langham, Boston have a pool?

The Langham, Boston has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

What makes The Langham, Boston a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Langham, Boston.

Is The Langham, Boston family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as highchairs and baby baths in the guestrooms, it's no surprise that The Langham, Boston is a hit with families.

Does The Langham, Boston serve breakfast?

Yep, full breakfast is served on weekdays from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Langham, Boston?

No, The Langham, Boston does not offer an airport shuttle service.

Is there a bar or restaurant at The Langham, Boston?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Langham, Boston?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Langham, Boston?

Dogs are welcome at The Langham, Boston, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

The Langham, Boston Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 824 out of 1001 reviews
Rating 8 - Good. 125 out of 1001 reviews
Rating 6 - Okay. 36 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Meghan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, the room was clean and well appointed, and my 8 year old daughter loved the indoor pool. Would highly recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Stayed 2 nights in Feb 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Alicea, East Sandwich

Stayed 3 nights in Feb 2025

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Liked: Staff & service, property conditions & facilities
Wow
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool should be hotter
Stayed 2 nights in Feb 2025

10/10 Excellent

XUEFEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Room was clean and comfy. The Grana was fantastic.
Stayed 1 night in Feb 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful luxury hotel

We loved staying here and felt safe, cozy and enjoyed the best warm chocolate chip cookies, and milk nightly for bed.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very few things are worth every penny, but this hotel is. From the beautiful and clean rooms to the helpful and friendly staff to the best hotel gym/pool that I have encountered; it was perfect. We went with two kids (ages 10 and 15) and they both loved it. We all felt catered to without feeling overburdened and it was elegant without any pretension. I recommend this hotel for business people, couples, families with small children, or families with older children.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience with my wife. Nice clean hotel and very conveniently located, within walking distance to a lot of restaurants and shopping!
Stayed 3 nights in Feb 2025

2/10 Terrible

David

They put us in a smaller, different class of room and wouldn't make up the difference
Stayed 1 night in Feb 2025

8/10 Good

ShyRae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I viewed when I booked, looked nothing like the room I received. The window was beautiful but only had a view of the next building (could not see a thing else). Like because of the shape you couldn’t even see the motion of downtown Boston. We had to request new face towels as soon as we got to the room, the ones already in the bathroom looked a little dirty. Other than that the hotel is beautiful. Staff are very welcoming! Valet was amazing even in the cold!
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic. I love the rooms and it was so clean. Would definitely stay here again and staff was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Enzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property - classy and elegant in every way.
Stayed 1 night in Feb 2025

8/10 Good

Srayog

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay started off a little disappointing due to the service we received from some of the staff. We found the interactions to be quite blunt, and at times, they came across as lacking care, with some responses even feeling a bit rude. However, everything changed after we spoke to a lovely lady over the phone regarding a request. She was incredibly polite, full of energy, and genuinely eager to help. When we later went downstairs to raise our concerns with the manager, we were pleasantly surprised to discover that the person we had spoken to on the phone was, in fact, the manager herself – Elizabeth. Elizabeth’s warmth and positivity were absolutely contagious. She not only listened to our concerns, apologised on behalf of her team, and offered some compensation due to the issues we had faced, but she also continued to check in on us throughout our stay. Her energy and attentiveness truly transformed our experience. Simple gestures like a cheerful “good morning,” asking how our stay was going, or engaging in light conversation made such a difference – it’s the kind of care that leaves a lasting impression. A special mention also to the gentleman who came by to collect our shoes for polishing and drying—his positive energy was equally infectious and very much appreciated. Thank you so much, Elizabeth, and the shoe collection gentleman, for turning our experience around. Your kindness, enthusiasm, and genuine care made a massive difference to our stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

werten

Stayed 2 nights in Jan 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room & amenities, spacious gym, good food & service
Stayed 1 night in Jan 2025