At this apartment you'll be within just a 10-minute stroll of popular attractions like Princes Wharf and Auckland Ferry Terminal. .You can enjoy Smart televisions with digital channels, and apartment features a washer/dryer, free WiFi and a separate bath and shower. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A coffee/tea maker, a hairdryer and an iron/ironing board are also available.
Queen Street Shopping District - 5 min walk - 0.5 km
Sky Tower - 8 min walk - 0.7 km
Getting around
Auckland Britomart Station - 7 min walk
Gaunt Street Tram Stop - 9 min walk
Auckland (AKL-Auckland Intl.) - 30 min drive
Restaurants
Fox's Ale House - 1 min walk
Dr Rudi's Rooftop Brewing - 2 min walk
Andrew Andrew - 3 min walk
Saint Alice - 2 min walk
Ronnie's Cafe & Bakery - 3 min walk
About this property
Customs Street Apartments by Urban Rest
Customs Street Apartments by Urban Rest offers its guests a lift. The front desk is open around the clock. Free self parking is available.
This 4-star Auckland apartment is smoke free.
2 guestrooms or units
Lift
No smoking on site
This apartment offers 2 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 55-inch Smart televisions come with digital channels.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Check out instruction will be sent to the guest via email a day before their departure.
Failure to complete these may result in a negative review from the host.
Access methods
Lockbox, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Smoking
Smoking is not permitted
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Customs Street Apartments by Urban Rest Auckland
Customs Street Apartments by Urban Rest Apartment
Customs Street Apartments by Urban Rest Apartment Auckland
Frequently asked questions
What is the cancellation policy at Customs Street Apartments by Urban Rest?
Customs Street Apartments by Urban Rest offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Customs Street Apartments by Urban Rest?
As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Customs Street Apartments by Urban Rest on 10 Apr 2026 start from AU$288, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Customs Street Apartments by Urban Rest?
Yep, Customs Street Apartments by Urban Rest has a free self car park.
Are there any beaches close to Customs Street Apartments by Urban Rest?
The closest beach to Customs Street Apartments by Urban Rest is Takapuna Beach (6.2 km).
Does Customs Street Apartments by Urban Rest have a pool?
No, this apartment doesn't have a pool.
Is there a free airport shuttle available at Customs Street Apartments by Urban Rest?
No, Customs Street Apartments by Urban Rest does not offer an airport shuttle service.
What time are check-in & check-out at Customs Street Apartments by Urban Rest?
Check-in begins at 3:00 PM. Check-out time is 10:00 AM.
Are pets allowed at Customs Street Apartments by Urban Rest?
No, pets are not allowed.
Customs Street Apartments by Urban Rest Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 3 reviews
10 - Excellent
2
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
9.4/10
Cleanliness
9.0/10
Amenities
Reviews
6/10 Okay
Angela
Business traveller
16 Nov 2025
Liked: Cleanliness, amenities
Typically air b n b style which wasn’t exactly what I was looking for or expect when booking through the app. Apartment faces the harbour and restaurants and bars and gets noisy after midnight and into the early hours of the morning.