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Customs Street Apartments by Urban Rest

4.0 star property

Photo gallery for Customs Street Apartments by Urban Rest

Apartment, 1 Bedroom | Living area
Apartment, 1 Bedroom | Private kitchen
Exterior
Apartment, 1 Bedroom
Apartment, 1 Bedroom | Living area

Reviews

8.8 out of 10
Excellent

Entire apartment

1 bathroomSleeps 265 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
85 Customs Street West, Auckland, 1010
  • Place, Princes Wharf
    ‪2 min walk‬
  • Place, Queens Wharf
    ‪5 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

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About the area

Auckland

At this apartment you'll be within just a 10-minute stroll of popular attractions like Sky Tower and Auckland Ferry Terminal. .You can enjoy Smart televisions with digital channels, and apartment features a washer/dryer, free WiFi and a separate bath and shower. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A coffee/tea maker, a hairdryer and an iron/ironing board are also available.
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What's nearby

  • Princes Wharf - 2 min walk - 0.2 km
  • Queens Wharf - 5 min walk - 0.5 km
  • Queen Street Shopping District - 5 min walk - 0.5 km
  • Sky Tower - 8 min walk - 0.7 km
  • SkyCity Casino - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 7 min walk
  • Gaunt Street Tram Stop - 9 min walk
  • Auckland (AKL-Auckland Intl.) - 30 min drive

Restaurants

  • ‪Fox's Ale House - ‬1 min walk
  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Andrew Andrew - ‬3 min walk
  • ‪Ronnie's Cafe & Bakery - ‬3 min walk
  • ‪Saint Alice - ‬2 min walk

About this property

Customs Street Apartments by Urban Rest

Customs Street Apartments by Urban Rest offers its guests a lift. The front desk is open around the clock. Free self parking is available.

This 4-star Auckland apartment is smoke free.

  • 2 guestrooms or units
  • Lift
  • No smoking on site
This apartment offers 2 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 55-inch Smart televisions come with digital channels.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 55-inch Smart TV with digital channels

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Check out  instruction will be sent to the guest via email a day before their departure.
Failure to complete these may result in a negative review from the host.

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Customs Street Apartments by Urban Rest Auckland
Customs Street Apartments by Urban Rest Apartment
Customs Street Apartments by Urban Rest Apartment Auckland

Frequently asked questions

What is the cancellation policy at Customs Street Apartments by Urban Rest?

Customs Street Apartments by Urban Rest offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Customs Street Apartments by Urban Rest?

Yep, Customs Street Apartments by Urban Rest has a free self car park.

Are there any beaches close to Customs Street Apartments by Urban Rest?

The closest beach to Customs Street Apartments by Urban Rest is Takapuna Beach (6.2 km).

Does Customs Street Apartments by Urban Rest have a pool?

No, this apartment doesn't have a pool.

Is there a free airport shuttle available at Customs Street Apartments by Urban Rest?

No, Customs Street Apartments by Urban Rest does not offer an airport shuttle service.

What time are check-in & check-out at Customs Street Apartments by Urban Rest?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Customs Street Apartments by Urban Rest?

No, pets are not allowed.

Customs Street Apartments by Urban Rest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.4/10

Cleanliness

9.0/10

Amenities

Reviews

Verified

10/10 Excellent

Theresa

Liked: Cleanliness, communication
So central and spectacular view!
Stayed 4 nights in May 2025
Verified

6/10 Okay

Angela

Liked: Cleanliness, amenities
Typically air b n b style which wasn’t exactly what I was looking for or expect when booking through the app. Apartment faces the harbour and restaurants and bars and gets noisy after midnight and into the early hours of the morning.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jordane

Liked: Cleanliness, amenities, communication
Emplacement exceptionnel
Stayed 2 nights in Feb 2026