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of guests recommend
4.3 out of 5
Wotif Guest Rating

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Hotel Description

At Auckland Phoenix Palm you'll be 2.1 km (1.3 mi) from ASB Showgrounds and 2.7 km (1.7 mi) from Alexandra Park. Highlights at this property include free self parking and in-room kitchens.

Each apartment features WiFi, a TV and a coffee/tea maker. A kitchen comes equipped with a microwave and a hob, and room service is also available.

With a stay at this 3-star Auckland property, you'll be 3 km (1.9 mi) from One Tree Hill Domain and 4.5 km (2.8 mi) from Auckland War Memorial Museum.

Standard Studio, Kitchen (Spacious Studio Unit)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, Kitchen (Spacious 1-Bedroom Unit)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Auckland Phoenix Palm ratings based on 87 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Auckland Phoenix Palm

Everyone (51) Couples (13) Business (1) Family (22)
5 out of 5
Quiet, clean. Close to train station and eateries. Pleasant staff.

Posted by on 1 Nov. 2019

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4 out of 5
Lovely and quiet. Easy access and spacious. Quick and easy check in with friendly reception staff.

Posted by on 24 Jun. 2019

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3 out of 5
Little things added up. Pillows were old and well used, toilet wasn’t fixed to the floor properly, inside looked ok at glance but everything was done on the cheap. Even the table wobbled, you literally couldn’t read air con remote screen and the blinds had a film of grim on it. Just expected a bit better from photos and score.

Posted by on 30 May 2019

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5 out of 5
What i liked was that it was nice and quiet very clean and apartments are very attractive with all amenities. The best thing about this motel is that it is really value for money. The owner is very helpfull nothing is too much trouble, and you are left alone to enjoy your stay. Would recommend this motel to anyone. It was the first time for us and we decided that next time we are in Auckland will stay there every time. Great and cheap place. Thank you for giving us a totally enjoyable stay.

Posted by on 27 Mar. 2019

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4 out of 5
Brilliant location. Very friendly staff and very accommodating.

Posted by on 10 Jan. 2019

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3 out of 5
Property needs some refurbishment and cleaning needs improving

Posted by , from Dunedin on 23 Nov. 2018

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4 out of 5

Good location to where we needed to be

Comfortable, clean, beds too soft could be updated. Paintwork tired, over all a good stay

Posted by on 27 Aug. 2018

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5 out of 5

Very well presented room, roomy and comfortable.

Pros: Clean, everything looked new or in tip top condition. Comfortable and warm.
Cons: A little bottle of shampoo and conditioner would be the only touch it needs.
Location: it was located perfectly were I needed close to my conference place.
Very tidy room, everything was impecably clean and in excellent condition. Both beds had electric blankets and the heat pump worked smoothly and silently. I had an excellent stay and would highly recommend the place. The shower had a delightful amount of water

Posted by , from NZ on 15 Jun. 2018

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5 out of 5

Close to Ellerslie Race Course

Great little motel. Have stayed there twice now. Just off the motorway but without the noise. A few minutes walk to Ellerslie Race course

Posted by , from Nelson, NZ on 12 Apr. 2018

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3 out of 5

Good average

Pros: Good location good parking
The blinds were inoperable, which meant they got damaged to open doors and windows and they were FILTHY. some unable to be closed, some unable to be raised....some unable to be closed or lifted. . Parking was very good with enough room to turn large vehicles around.. very quiet location.

Posted by , from Waikato, NZ on 10 Apr. 2018

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About the Auckland Phoenix Palm

Location 79 St. Vincent Avenue, Auckland, 1050

Property Features

Auckland Phoenix Palm offers its guests laundry facilities. WiFi is available in public spaces for a fee. Free self parking is available.

  • 14 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)

Family Friendly Amenities

  • Kitchen
  • Laundry facilities
  • Microwave


Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)


Free self parking


  • Airport: Auckland (AKL-Auckland Intl.) (16.1 km / 10 mi)
  • Train station: Auckland Greenlane Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Auckland Phoenix Palm offers 14 forms of accommodation with coffee/tea makers. Accommodation at this 3-star apartment has kitchens with hobs, microwaves and kitchenware and utensils. Bathrooms include a shower. In-room wireless Internet access is available for a surcharge. Televisions come with cable channels.

  • In-room kitchen
  • In-room dining
  • Television
  • Cable channels
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower
  • Ensuite bathroom

Food & Drink

Room service is available.

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 9:30 PM.
If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 9 AM - 9:30 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 5 per night (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 per night (rates may vary)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Phoenix Palm Apartment
  • Auckland Phoenix Palm
  • Auckland Phoenix Palm Auckland
  • Auckland Phoenix Palm Apartment
  • Auckland Phoenix Palm Apartment Auckland

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.