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Hotel Lulu, BW Premier Collection

3.5 star property
Hotel with an outdoor pool, 6-minute walk to Anaheim GardenWalk

Photo gallery for Hotel Lulu, BW Premier Collection

Exterior
In-room safe, laptop workspace, blackout curtains, free WiFi
Fitness facility
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$205
includes taxes & fees
12 Jan - 13 Jan 2026

Explore the area

View map
1850 S Harbor Blvd, Anaheim, CA, 92802
  • Place, Anaheim GardenWalk
    ‪5 min walk‬
  • Place, Anaheim Convention Center
    ‪7 min walk‬
  • Place, Disneyland® Resort
    ‪13 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪40 min drive‬

Room options

View all photos for North Tower Premium King Room with Park View

Combined shower/bathtub, free toiletries, hair dryer, towels

North Tower Premium King Room with Park View

  • Sleeps 2

North Tower Premium Two Queen Room with Park View

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(339 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator & Microwave, Park View

In-room safe, laptop workspace, blackout curtains, free WiFi

Premium Room, 1 King Bed, Refrigerator & Microwave, Park View

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Park View

View from room

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Park View

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Refrigerator & Microwave, Park View

View from room

Premium Room, 2 Queen Beds, Refrigerator & Microwave, Park View

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

View from room

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

View from room

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

North Tower Deluxe Two Queen Room Upper Floor

  • Sleeps 4

View all photos for North Tower Deluxe King Room Upper Floor

In-room safe, laptop workspace, blackout curtains, free WiFi

North Tower Deluxe King Room Upper Floor

  • Sleeps 2

View all photos for Mobility Accessible North Tower Two Queen Room with Roll In Shower

In-room safe, laptop workspace, blackout curtains, free WiFi

Mobility Accessible North Tower Two Queen Room with Roll In Shower

  • Sleeps 4

View all photos for North Tower Two Queen Room

In-room safe, laptop workspace, blackout curtains, free WiFi

North Tower Two Queen Room

  • Sleeps 4

View all photos for South Tower Deluxe Two Queen Room Upper Floor

In-room safe, laptop workspace, blackout curtains, free WiFi

South Tower Deluxe Two Queen Room Upper Floor

  • Sleeps 4

North Tower Deluxe Two Queen Room with Park View

  • Sleeps 4

View all photos for North Tower Suite

Combined shower/bathtub, free toiletries, hair dryer, towels

North Tower Suite

  • Sleeps 4

Mobility Accessible North Tower King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible South Tower King Room with Bathtub Upper Floor

  • Sleeps 2

Mobility Accessible North Tower King Room with Bathtub Upper Floor

  • Sleeps 2

View all photos for Mobility Accessible North Tower King Room with Bathtub

In-room safe, laptop workspace, blackout curtains, free WiFi

Mobility Accessible North Tower King Room with Bathtub

  • Sleeps 2

South Tower Deluxe King Room Upper Floor

  • Sleeps 2

View all photos for 1 King Bed

In-room safe, laptop workspace, blackout curtains, free WiFi

1 King Bed

  • Sleeps 2

View all photos for 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, free WiFi

2 Queen Beds

  • Sleeps 4

View all photos for 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, free WiFi

2 Queen Beds

  • Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for North Tower King Room

In-room safe, laptop workspace, blackout curtains, free WiFi

North Tower King Room

  • Sleeps 2

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About the area

Anaheim

At Hotel Lulu, BW Premier Collection you'll be within just a 15-minute stroll of popular places like Anaheim Convention Center and Downtown Disney® District. Highlights at this hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The theme restaurant, Good Yolk, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Attractions within a 20-minute walk of this Anaheim Resort hotel include Disney California Adventure® Park and Anaheim GardenWalk.

What's nearby

  • Anaheim GardenWalk - 5 min walk - 0.5 km
  • Anaheim Convention Center - 7 min walk - 0.6 km
  • Disney California Adventure® Park - 12 min walk - 1.0 km
  • Disneyland® Resort - 13 min walk - 1.2 km
  • Downtown Disney® District - 13 min walk - 1.2 km

Getting around

  • Santa Ana Regional Transportation Center - 9 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 18 min drive

Restaurants

  • ‪Bubba Gump Shrimp Co - ‬6 min walk
  • ‪Sabrosada - ‬4 min walk
  • ‪IHOP - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬4 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Lulu, BW Premier Collection

Hotel with an outdoor pool, 6-minute walk to Anaheim GardenWalk
Hotel Lulu, BW Premier Collection offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 5686 square feet (528 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Lulu, BW Premier Collection. For a fee, parking is available.

This Anaheim hotel is smoke free.

  • 308 guestrooms or units
  • 8 levels
  • 2 buildings
  • 5686 sq ft of conference space
  • 528 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Lulu, BW Premier Collection offers 308 accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Anaheim hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Housekeeping is provided on request.

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Clarion Hotel Anaheim Resort
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4.2 out of 5, Very good, 1,705 reviews
The price is AU$178
includes taxes & fees
12 Jan - 13 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 32.50 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Good Yolk

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 5,686 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 32.50 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lulu, Bw Premier Collection
Hotel Lulu, BW Premier Collection Hotel
Hotel Lulu, BW Premier Collection Anaheim
Hotel Lulu, BW Premier Collection Hotel Anaheim

Frequently asked questions

Is parking available at Hotel Lulu, BW Premier Collection?

Yep, Hotel Lulu, BW Premier Collection has an uncovered self car park with in/out privileges for USD 32.50 per night. A self car park is also available, for a fee.

How much does it cost to stay at Hotel Lulu, BW Premier Collection?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Lulu, BW Premier Collection on 12 Jan 2026 start from AU$205.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Lulu, BW Premier Collection?

The closest beach to Hotel Lulu, BW Premier Collection is Bolsa Chica State Beach (17.1 km).

Does Hotel Lulu, BW Premier Collection have a pool?

Yep, and guests recommend it! Hotel Lulu, BW Premier Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does Hotel Lulu, BW Premier Collection serve breakfast?

Sure does, brekkie is available daily.

Is there a free airport shuttle available at Hotel Lulu, BW Premier Collection?

No, Hotel Lulu, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Lulu, BW Premier Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Lulu, BW Premier Collection?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Lulu, BW Premier Collection?

No, only service animals are allowed.

Hotel Lulu, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2344 out of 3791 reviews
Rating 8 - Good. 776 out of 3791 reviews
Rating 6 - Okay. 377 out of 3791 reviews
Rating 4 - Poor. 162 out of 3791 reviews
Rating 2 - Terrible. 132 out of 3791 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, easy walk to Disneyland and a short cab/longer walk to Angel Stadium and the Honda centre. Staff was great but the hotel itself could use a freshening as it’s starting to become a little dated.
Stayed 3 nights in Sep 2025

6/10 Okay

Rakesh, Castro Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close walk to Disneyland. Property was clean, though some areas need some attention.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really convenient location. The staff was super friendly and accommodating. I liked the decorations and welcome cocktail. I was disappointed that there was nowhere to fill my reusable water bottle though.
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian Ricardo Hernandez

Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s walkable to Disneyland. Staff were helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not have a pleasant experience. I was not made aware in my phone call, or on website, that they were under construction. There was only one available entrance for guests and parking was in the back. We made this reservation (cancelled normal hotel we stay at) due to proximity to park and good reviews. Early check in was not available, fine, no worries, we will come back. Checked in after spending time at the beach, and did not have ANY warm water. Was told it would be 20-30 minutes before we had anything and we had plans. Additionally, we were never informed that the laundry facilities were not in service, nor was there any signage. Room was clean but in need of updating or simple maintenance as there were holes(rather massive dents not repaired) in walls. I would expect SIGNIFICANTLY more from “Premier” hotel collection. Will not spend rewards points here in future.
Stayed 4 nights in Sep 2025

6/10 Okay

Nadia

Travelled with group
Liked: Staff & service
Clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to book this hotel a week prior to our plan trip, but unfortunately, they were all booked out. Luckily the hotel that we had reserved did not work out same evening, and Hotel Lulu was available, and at an affordable price! The guest services were all great! The room was clean and no complaints with our neighbors! We enjoyed our complementary drink.
Stayed 1 night in Sep 2025

6/10 Okay

Diana

Travelled with family
Liked: Staff & service
Overall, Our stay was fine. There wasn't a shower curtain in the bathroom and the counter was broken. I notified the front desk. But they didn't seem concerned.
Stayed 2 nights in Sep 2025

6/10 Okay

Mariana

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Aysha

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old property but close to Disney, my room’s was broken but they were able to change my room
Stayed 2 nights in Sep 2025

10/10 Excellent

alma r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Friendly staff, clean room, comfy af beds
Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Stayed 2 nights in Sep 2025

10/10 Excellent

Aiede

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Devon

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Hopefully it gets better

The staff were great all the way around. Unfortunately the condition of the hotel was not. I chose this hotel because I have stayed here before and enjoyed the amenities. The bed was comfortable and room was clean. But, the WiFi was very slow, our sink was clogged in the room. Because of the construction we couldn’t use the gym and the water re-fill station was gone. There used to be complimentary coffee and water in the lobby, that was gone. The restaurant had a great breakfast before, that was gone. Now Ty have to order from a screen and sit down to wait for the food, and it was way overpriced for the quality. It was cheaper to eat at Disney! I felt bad for the servers- how do they make money? Also, the water was out for a big part of the day so coming back to the hotel when it was hot out was a mess bc we couldn’t flush the toilet or wash our hands. I don’ like to complain but this just felt like one thing after another!! At least give your guests complimentary coffee in the lobby to make up for it! The staff were all great and I truly felt for them I’m sure it’s not easy to work there right now.
Stayed 3 nights in Sep 2025

8/10 Good

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the room service option. The distance to Disneyland was easily walkable, but the ART bus stop was right in front of the hotel, which was perfect when returning from Disneyland with exhausted legs/feet! Staff were lovely, room was clean, comfortable with an awesome view of the fireworks! Will definitely stay again!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Brittany

Stayed 1 night in Sep 2025

8/10 Good

Carmela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time on property. Everything was clean and plenty of parking. A couple of things to note that you have to call to request housekeeping and there’s some construction being done on one side of the building. This affected us as water was being shut off during the day and noise in our hallway right outside of our room. We weren’t aware of this until the day of check in when we were on the road already. It would’ve been nice to know ahead of time. The walk was easy to the parks and a 24hr Walgreens next door. There’s a Starbucks next to the hotel as well. Which was very convenient. Overall it was a good stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I really like this hotel. However, the last two times we’ve booked here, we had problems. The most recent stay, the water was off the day of our arrival and the following day. The day of our arrival, we were told the water was off and our room wouldn’t be ready until after 7pm. It was 5 when we arrived. We were scheduled for Oogie Boogie Bash, so we were planning to check into our hotel and get ready to leave. The options we were given were to take an “upgraded” two queen room at the moment or to have our bags held until 7pm when our room would be ready (that meant we’d have to come back from our event to come check in). Obviously, checking in ASAP to an “upgraded” room sounded like the best choice. We get to our room, there’s nothing upgraded about it. It was an average room facing away from the park. I went back downstairs to tell them we just wanted our original room back because it was not what we were told we’d be getting and I was told they’re fully booked and can’t make any changes. It was super frustrating given the idea we were suppose to be given an upgraded room when there was nothing upgraded about it. I’m very disappointed about the experience we had.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jamelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 will stay here again!

So close to the Disney Parks! Room was so clean and spacious! Staff was all super friendly and the pool/bar was a really nice place to cool off and relax
Stayed 3 nights in Sep 2025