4.3 out of 5

"The apartment was ideally situated in the heart of Glenelg and meters from the beach. My only concern was the 'motor' noise l heard from my bedroom e ... " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

A luxury stay in the heart of Glenelg awaits you at Oaks Plaza Pier. You'll be steps from Glenelg Beach and 2.5 km (1.6 mi) from West Beach. Highlights at this beachfront property include an indoor swimming pool and a spa tub.

Each apartment features WiFi, wired Internet and cable TV. A safe and a phone are also available.

Spend the day at the beach and enjoy the on-site fitness centre. Additionally, you'll find WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4.5-star Glenelg property include Henley Beach and Brighton Beach.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$127* Per night/room 29 Aug. - 30 Aug.

Studio (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Park View (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Oaks Plaza Pier ratings based on 989 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Plaza Pier

Everyone (676) Couples (204) Business (7) Family (100) Other (1)
5 out of 5
Reception was very helpful. Restaurant was good for dinner and breakfast

Posted by on 21 Aug. 2019

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5 out of 5

Posted by on 19 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Front Desk

Dear guest. Thank you for your review.

4 out of 5

Posted by on 16 Aug. 2019

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Comment from Hotel Management

17 Aug. 2019 by Front Desk

Dear guest thank you for your review. We hope to welcome you again in the future.

2 out of 5
Poor heating system and poor customer service to deal with it

Posted by on 16 Aug. 2019

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Comment from Hotel Management

17 Aug. 2019 by Front Desk

Thank you for your review

5 out of 5
Great area clean and tidy. Staff are friendly and helpful.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Oaks Plaza Pier

Thanks you

4 out of 5

Posted by on 7 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by Oaks Plaza Pier

Thank you for your feedback

4 out of 5
It’s a nice room. I really wanted to look at the sea out the front though.

Posted by on 5 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Oaks Plaza Pier

Its lovely to hear you enjoyed your stay and will hope to see you soon at oaks plaza pier

4 out of 5
This listing is close to nature, shopping and to restaurants. Good for out of towners.

Posted by on 4 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Front Office Supervisor

Dear Guest, Thank you for taking the time to review your stay with us, we do appreciate your great feedback! It is lovely to hear that you enjoyed your stay with us and you were able to see the beautiful Glenelg area as it as many options for local and interstate visitors. Great restaurants, local shopping, public transport to the city within walking distance not to mention the beach and jetty on the bay. Our staff are always happy to assist guest with any local information or assistance in booking tours in the Adelaide area. We look forward to welcoming you again to Oaks Plaza Pier in the near future.

3 out of 5
We booked a sea view room. We were put in a park view and the room was very cold and the smell of fresh paint was overwhelming. We left a little disappointed. The hotel itself is lovely so this feed back is not to deter anyone as it just wasn't what we paid for.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

3 Aug. 2019 by Front Office Supervisor

Dear Guest, Thank you for taking the time to review your stay with us, we do appreciate your feedback! We are disappointed to hear that our staff at reception were not able to accommodate your request for ocean view apartment. We are a 24 hour reception desk and we certainly try to accommodate requests where possible. However, if an ocean view apartment is booked we do guarantee that view unless it is an apartment that does not indicate a view of any kind, than it would be subject to availability. We will certainly forward your feedback onto our management team who will action the issue accordingly with the staff on duty. It is great to hear that the issues found from your stay with us has not deterred you from staying with us again. We look forward to assisting you in your future stay at Oaks Plaza Pier.

5 out of 5
Fantastic location, we had a room over looking the beach. Could sit out on the balcony and listen to the ocean. Great amenities nearby

Posted by on 31 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Front desk

Dear guest. Thank you for your review. We hope to welcome you again in the future.

Property Features

Oaks Plaza Pier offers its guests an indoor pool, a spa tub, and a fitness centre. WiFi is available in public spaces for a fee. The luxury Oaks Plaza Pier also features tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Glenelg apartment is smoke free.

  • 199 guestrooms or units
  • 7 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Adelaide, SA (ADL) (8.6 km / 5.4 mi)
  • Train station: Adelaide Hove Station (5 km / 3.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Plaza Pier offers 199 forms of air-conditioned accommodation with a safe. Televisions come with cable channels. Bathrooms include a shower. In-room wired and wireless Internet access is available for a surcharge.

  • Cable channels
  • Shower
  • Cribs (surcharge)
  • Safe
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10 AM.

The Rocks Restaurant – On-site restaurant.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.00.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 18 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 18 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glenelg Plaza Pier
  • Oaks Pier
  • Oaks Pier Apartment
  • Oaks Pier Apartment Glenelg Plaza
  • Oaks Plaza Pier Glenelg
  • Hotel Oaks Plaza Pier Apartment
  • Oaks Plaza Pier Glenelg Apartment
  • Oaks Plaza Pier Apartment
  • Oaks Plaza Pier
  • Oaks Plaza Pier Apartment Glenelg
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.