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4.3 out of 5

"Motel was convenient to local shops, quiet, easy to locate. " More

By a verified traveller on Sat 20 Mar 2021

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Hotel Description

At Comfort Inn & Suites Sombrero you'll be 4.3 km (2.7 mi) from Adelaide Aquatic Centre and 4.7 km (2.9 mi) from Women's and Children's Hospital. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

Free WiFi, LCD TVs, and coffee/tea makers are featured in all 42 rooms. Refrigerators and room service make in-room dining convenient. Additionally, free newspapers, hair dryers, and phones are available.

This smoke-free hotel offers free WiFi in public areas, a garden, and dry cleaning/laundry services. Other amenities include a spa tub, a snack bar/deli, and spa services. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking.

Attractions within a 15-minute drive of this 3-star Prospect hotel include Adelaide Oval and Rundle Mall.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$118* Per night/room 14 May - 15 May

Townhouse

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Comfort Inn & Suites Sombrero ratings based on 93 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites Sombrero

Everyone (51) Couples (18) Business (1) Family (27)
4 out of 5

Posted by on 6 Apr. 2021

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4 out of 5
Motel was convenient to local shops, quiet, easy to locate.

Posted by on 20 Mar. 2021

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Comment from Hotel Management

22 Mar. 2021 by Andrew Benz, Manager

Thank you for your review, & I am thrilled that you enjoy your stay with us. Our guests love the convenient 5 minute stroll to great shopping, dining, banking and entertainment. The motel is quiet, with extensive use of sound proofing and double glazed windows. Our location is easy to find and convenient to the city, northern, eastern & western suburbs, and the bus stop to get into the city is adjacent to us. I hope to welcome you back to the Sombrero when you next require accommodation in Adelaide.

4 out of 5
We were only in for one night to attend a wedding locally. The room was clean, smelt nice and bathroom was spotless. We had breakfast items available within the room which was a nice surprise.

Posted by on 7 Mar. 2021

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Comment from Hotel Management

8 Mar. 2021 by Andrew Benz, Manager

Thank you for your great review. We pride ourselves on having clean rooms and sparkling bathrooms, and our guests often remark on hoe they love our complimentary continental breakfasts. I hope to welcome you back to the Sombrero when you next require accommodation in Adelaide.

2 out of 5
Nothing. I wasn't allowed to stay as i arrived after the office had closed.

Posted by on 1 Mar. 2021

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Comment from Hotel Management

8 Mar. 2021 by Andrew Benz, Manager

Unfortunately there was a communication breakdown between you and our night managers. I have emailed you apologising for the mix up, and please reach out to me directly when you next require accommodation in Adelaide.

3 out of 5

Posted by on 8 Jan. 2021

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4 out of 5
room was quite reasonable but the bathroom was small with the toilet very tightly positioned next to the shower, Everything was clean and tidy and the staff were excellent.

Posted by , from Melbourne on 29 Mar. 2020

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Comment from Hotel Management

30 Mar. 2020 by Andrew Benz (Manager)

Hi Jim, Thank you for staying with us and I am thrilled that you enjoyed your stay. We take pride in our cleanliness and sanitising, especially in these difficult times and I am pleased you appreciated how clean and tidy your room and our property was. Yes, our staff are excellent. I am very fortunate to have such a wonderful team. I will be sure to share your positive comments with them. I look forward to welcoming you back to the Sombrero.

3 out of 5
the staff were friendly. but the property is old and showing age

Posted by on 19 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Andrew Benz

Thank you for your review and I am thrilled that you found our staff friendly. I am a little confused at your comment that the property is "old & showing age." We have a program of continuous upgrade and maintenance, and am very proud of the condition of our property, and of the overwhelming number of reviews that mention that. I hope to welcome you back to the Sombrero when you are next in Adelaide.

3 out of 5

Posted by on 20 Oct. 2019

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5 out of 5
Enjoyed the stay. Even though on main highway, minimum noise heard in room. Looking forward to next stay.

Posted by on 9 Oct. 2019

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4 out of 5

Posted by on 9 Jun. 2019

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Comment from Hotel Management

23 Jul. 2019 by Andrew

I am thrilled that you enjoyed your stay with us. I hope to welcome you back to the Sombrero when you next require accommodation in Adelaide.

About the Comfort Inn & Suites Sombrero

Location 288-292 Main North Rd, Prospect, SA 5082

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday and Saturday:

  • Restaurant

Property Features

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Comfort Inn & Suites Sombrero offers its guests an outdoor pool and a spa tub. Spa services, multilingual staff, and a garden are also featured at Comfort Inn & Suites Sombrero. Self parking is free. This 3-star Adelaide hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • 4 buildings
  • Dining venue
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Adelaide, SA Airport (ADL) (13.2 km / 8.2 mi)
  • Train station: Port Adelaide Islington Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Sombrero offers 42 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.

Comfort Inn & Suites Sombrero has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 12:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 22 for adults, AUD 12 and AUD 18 for children (approximately)
  • Rollaway bed fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Sombrero
  • Comfort Inn Sombrero Prospect
  • Comfort Sombrero
  • Comfort Sombrero Prospect
  • Sombrero Comfort Inn
  • Comfort Inn Suites Sombrero
  • Comfort Inn Suites Sombrero
  • Comfort Inn & Suites Sombrero Hotel
  • Comfort Inn & Suites Sombrero Prospect
  • Comfort Inn & Suites Sombrero Hotel Prospect

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.