2/10 Terrible
Rodney
Travelled with family
18 Mar 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
"TRAVLLERS BEWARE"
THIS IS NOT A PLACE TO STAY. PLEASE READ ON. YES I KNOW ITS LENGTHLY, BUT I FELT I NEED TO WARN FUTURE TRAVELLER'S OF THE POTENTIAL SITUATION THEY ARE GETTING THEMSELVES INTO IF YOU CHOOSE THIS LOCATION.
My Family and I traveled from Canada to the UK. Our last stay was in York, England.We booked this place using expedia. It was very unfortunate and disappointing when we arrived at the Inn. The moment we entered office area we knew then it was a mistake. It was dirty, unorganized. The staff themselves did not look professional as they were as well dirty, and unkept.The so called host, escorted us to our room. I found this a little confusing and strange. She did not give us a key/card to the room. Once inside the room, we found the room disgusting. The flooring was stained beyond belief. The odour I can't explain, but to say it was quite foul. What I found most strange and alarming was when she asked us if we spend a lot of money.Yes, I know this might be a normal question, but it was more of the way she said it. Let's put it this way, I didn't feel that my personal belongings were safe to be left behind while we explored the city.While walking to another Inn, an off-duty policeman explained to us something that was not listed in the expedia listing. We learned that the Diamonds Inn is used quite often for intoxicated or drug induced individuals found on the streets that need a place to crash for the evening. FOR THOSE WHO CHOOSE TO STAY, GOOD LUCK
Rodney
Stayed 1 night in Mar 2024