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Malmaison York

4.0 star property
Eco-certified hotel with 2 restaurants and fitness centre

Photo gallery for Malmaison York

Rooftop terrace
Standard Double Room
Restaurant
Banquet hall
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service
The current price is AU$219
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
2 ROUGIER STREET, York, England, YO90 1UU
  • Place, York Christmas Market
    ‪6 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Place, York Minster
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(99 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room

Club Room

Club Room

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

York

Malmaison York puts you in the heart of York, within just a 10-minute stroll of popular attractions like York Minster and Shambles. Highlights at this eco-friendly hotel include 2 restaurants and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Bishophill hotel include York Racecourse and University of York.

What's nearby

  • York Christmas Market - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 6 min walk - 0.5 km
  • York City Walls - 6 min walk - 0.5 km
  • Shambles - 7 min walk - 0.7 km
  • York Minster - 9 min walk - 0.8 km

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪Malmaison York - ‬1 min walk
  • ‪Society Lounge & Bar - ‬1 min walk
  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Star Inn the City - ‬3 min walk

About this property

Malmaison York

Eco-certified hotel with 2 restaurants and fitness centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Malmaison York also features a fitness centre, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 150 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
Malmaison York offers 150 air-conditioned accommodations with a safe and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior

The Milner York

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,550 reviews
The price is AU$205
includes taxes & fees
10 Nov - 11 Nov
The Milner York

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 27.50 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Self-parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

What is the cancellation policy at Malmaison York?

Malmaison York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison York?

As of 11 Oct 2025, prices found for a 1-night stay for 2 adults at Malmaison York on 19 Oct 2025 start from AU$218.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Malmaison York?

Yep, Malmaison York has a self car park for GBP 27.50 per night. Onsite parking is limited.

Is Malmaison York family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Malmaison York is a hit with families.

Does Malmaison York serve breakfast?

Yeah, visitors are hooked on the English breakfast here! Served weekdays between 7:00 AM and 10:00 AM and weekends from 8:00 AM to 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Malmaison York?

No, Malmaison York does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison York?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The bar/lounge is closed on Monday and Tuesday.

What time are check-in & check-out at Malmaison York?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison York?

Dogs are welcome at Malmaison York, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 760 out of 1298 reviews
Rating 8 - Good. 329 out of 1298 reviews
Rating 6 - Okay. 127 out of 1298 reviews
Rating 4 - Poor. 57 out of 1298 reviews
Rating 2 - Terrible. 25 out of 1298 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Stayed 1 night in Jun 2025

10/10 Excellent

JODY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and staff, will be bringing my family here in the future for sure. Excellent.
Stayed 1 night in Jul 2025

8/10 Good

KATE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train station and getting around city centre
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar and dining staff were very helpful and friendly. Room was really nice A bit disappointing that reception were not able to allow us to get into our room an hour early to change clothes for an event we were attending just after 3. Surely there would have been rooms available by 2pm?
Stayed 1 night in Jul 2025

10/10 Excellent

Kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean , quiet and
Stayed 2 nights in May 2025

4/10 Poor

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the hotel, the bed was very comfortable and the room was clean and practical. Ideal location for the train station. Staff were friendly and a big shout out to Marcus last night, he makes the best espresso martini. Thank you for making our night.
Stayed 1 night in Jul 2025

8/10 Good

Liam

Liked: Property conditions & facilities
Hotel is in a great location, the hotel it's self is brilliant very modern and clean not many staff about to comment on t
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient.

Very comfortable and convenient hotel. Easy to walk to from the railway station. Easy also to walk onto York centre to do tourist attractions. Loved the restaurant on the roof terrace. The downstairs restaurant was also excellent for dinner and for breakfast. We paid a little more for a club room which had a generous seating area and a city view.
Stayed 7 nights in Jun 2025

10/10 Excellent

Doreen

Travelled with partner
Liked: Amenities
The hotel was great , very clean, modern & a few minutes walk from the station and the surrounding areas re- shops & pubs , restaurants. . All staff were extremely helpful & pleasant. Only thing I would say is more choice on their menu for main meal. However, everything was cooked to perfection including breakfast . Had a lovely stay .
Stayed 1 night in Jun 2025

6/10 Okay

Simon

Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb as always, great value for money
Stayed 1 night in Jun 2025

8/10 Good

Dennis

Stayed 2 nights in Jun 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Nathan

Travelled with family
Liked: Cleanliness, property conditions & facilities

Disappointing stay

No connecting rooms as requested, no parking as stated when booking, no perks for platinum membership - no upgrade no extras. Receptionist when booking in didn't seem to be bothered about our displeasure at the issues, this made the process even more frustrating Hotel room was noisy from street noise throughout the night
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely! Nothing else to say really.
Stayed 1 night in Jun 2025

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in fab location in York . Always love this hotel with fabulous rooftop terrace
Stayed 1 night in Jun 2025

10/10 Excellent

ian

Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Stayed 1 night in Jun 2025

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Really easy to get to from the Station. Welcoming staff. Personally found the room really dark, particularly the bathroom area. I'm sure that's just a personal view and some people will like it. Also found the music too loud in the bar area so I couldn't concentrate when trying to work.
Stayed 2 nights in May 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was well-appointed, but the lighting was terrible! So dark & the automatic lighting went off if you were too still, e.g. when toothbrushing of shaving. Bed was large & comfortable, shower was strong, but basin as large as kitchen sink, so took ages & a lot of water to create even a shallow depth (not very eco). Reception was efficient, but not warm & welcoming. Restaurant & top bar, much better service. Food in restaurant was excellent
Stayed 1 night in May 2025

10/10 Excellent

Simon

Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Boring and dirty

We loved York! It was surprisingly beautiful and interesting. But the hotel was not. The tiny room was dirty with a stained floor and when we pulled back the comforter it pulled the sheet revealing blood stains. Very gross and disappointing. We would go back to York again but not stay here.
Stayed 1 night in Jun 2025