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Malmaison York

4.0 star property
Upscale York hotel in Bishophill with full-service spa

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Photo gallery for Malmaison York

Rooftop terrace
Club Deluxe
Banquet hall
Suite | Bathroom
Couples treatment room(s), body treatments, aromatherapy
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • LaundryLaundryLaundry

Explore the area

Map
2 ROUGIER STREET, York, England, YO90 1UU
  • Popular LocationYork Minster6 min walk
  • Popular LocationYork City Walls8 min walk
  • Popular LocationShambles9 min walk
  • AirportBradford (BRF)68 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room

Club Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Separate bath and shower
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

York

Malmaison York puts you in the heart of York, within just a 10-minute stroll of popular attractions like York Minster and York City Walls. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and a bar/lounge. .A relaxing day at Malmaison York Spa can include deep-tissue massages, facials and body treatments along with aromatherapy and Ayurvedic treatments. Plus you'll find free WiFi in public areas, a gym and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Bishophill hotel include Jorvik Viking Centre and Shambles.

What's nearby

  • York Minster - 6 min walk
  • York National Railway Museum - 8 min walk
  • York City Walls - 8 min walk
  • Jorvik Viking Centre - 9 min walk
  • Shambles - 9 min walk

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • The Maltings - 1 min walk
  • West Offices Station Rise - 2 min walk
  • Chapter House - 3 min walk
  • The Old Bank - 4 min walk
  • Red Chilli Authentic Chinese - 2 min walk

About this property

Malmaison York

Upscale York hotel in Bishophill with full-service spa
Malmaison York offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The eco-certified Malmaison York also features spa services, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 150 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison York offers 150 air-conditioned accommodations with a safe and coffee/tea makers. 20-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Malmaison York Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 25 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Turndown service

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night, plus a deposit of GBP 100 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25 for adults and from GBP 12 for children
  • Self-parking fee: GBP 25 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

What is the cancellation policy at Malmaison York?

Malmaison York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison York?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Malmaison York on 19 May 2024 start from AU$201.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Malmaison York?

Yep, Malmaison York has a self car park for GBP 25 per night. Onsite parking is limited.

Is there a spa on site at Malmaison York?

Yep, Malmaison York Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Is Malmaison York family-friendly?

You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Malmaison York is a hit with families.

Does Malmaison York serve breakfast?

Yeah, visitors quite like the English breakfast here! Served weekdays between 7:00 AM and 10:00 AM and weekends from 8:00 AM to 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Malmaison York?

No, Malmaison York does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison York?

Yep, they've got a lounge bar and an onsite restaurant. The bar/lounge is closed on Monday and Tuesday.

What time are check-in & check-out at Malmaison York?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison York?

Dogs are welcome at Malmaison York, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 794 out of 1331 reviews" "
Rating 8 - Good. 322 out of 1331 reviews" "
Rating 6 - Okay. 140 out of 1331 reviews" "
Rating 4 - Poor. 54 out of 1331 reviews" "
Rating 2 - Terrible. 21 out of 1331 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and stylish. Perfect location just 2 mins walk from the train station and then into town.
Stayed 1 night in Feb 2024

8/10 Good

Andrea

Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Stayed 1 night in Feb 2024

6/10 Okay

karl

Liked: Staff & service
Weekend stay at The Malmaison York.
Our stay at the Malmaison in York was fantastic. The Suite was awesome. The hotel staff were brilliant. The Sora restaurant was beautiful and food was amazing and the young lady that served us was fantastic. We had a couple of issues. When we arrived we had no room and had to wait 1 hour for this as it was getting cleaned. We were looked after for this. Once in the room we had a look round and it was a really nice room. Couple of issues here. The towel rail didnt work,the rug in the room had a corner that had turned up and was a trip hazard and the rug was very slippy under foot. The cleanliness of the room was ok. The walls in the bathroom were dirty and had things all over it. The plug under the table was coming out of the floor. Apart from these few niggles we had an amazing time and will be coming back to York again as we loved it. Thank you Malmaison.
Stayed 3 nights in Feb 2024

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location near train station and York city centre. Good Restaurant and Bar area if needed. Helpful and friendly staff. Would use again when in York.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, short walk from train station and to York Minster and Shambles. Great views over looking the river. Staff very helpful, great cocktails and snacks at the bar. Excellent choice, full cooked breakfast which is table service, staff very courteous. Beds comfy, large club room modern facilities and shower, only one criticism is an extra light source is needed eg the addition of a brighter lamp in room especially due to lack of light in winter months.
Stayed 2 nights in Feb 2024

10/10 Excellent

Silvia

Stayed 2 nights in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice stay, but would improve one thing..
Very nice stay, as always, but the only thing that needs improving is the lighting in the room. Not enough and too dim.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All superb apart from the lighting in the room
Stayed 1 night in Feb 2024

6/10 Okay

laura

Liked: Cleanliness
Reception service great but no service whatsoever at the restaurant, I had to go and look for someone to serve me. I had a club room nice but lacked the little extras such as a flannel, hand lotion, a radio.
Stayed 1 night in Jan 2024