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Malmaison York

4.0 star property
Eco-certified hotel with 2 restaurants and fitness centre
Eco-certified hotel with 2 restaurants and fitness centre

Photo gallery for Malmaison York

Rooftop terrace
Reception
Restaurant
Banquet hall
Standard Double Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The current price is AU$218
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
2 ROUGIER STREET, York, England, YO90 1UU
  • York Christmas Market
    ‪6 min walk‬
  • Shambles
    ‪7 min walk‬
  • York Minster
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(97 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Separate bath and shower
Bathrobes
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Separate bath and shower
Bathrobes
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room

Club Room

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Separate bath and shower
Bathrobes
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

York

Malmaison York puts you in the heart of York, within just a 10-minute stroll of popular attractions like York Minster and Shambles. Highlights at this eco-friendly hotel include 2 restaurants and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Bishophill hotel include York Racecourse and University of York.

What's nearby

  • York Christmas Market - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 6 min walk - 0.5 km
  • York City Walls - 6 min walk - 0.5 km
  • Shambles - 7 min walk - 0.7 km
  • York Minster - 9 min walk - 0.8 km

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪Malmaison York - ‬1 min walk
  • ‪Society Lounge & Bar - ‬1 min walk
  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sora Sky Bar - ‬1 min walk

About this property

Malmaison York

Eco-certified hotel with 2 restaurants and fitness centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Malmaison York also features a fitness centre, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 150 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
Malmaison York offers 150 air-conditioned accommodations with a safe and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Exterior

The Milner York

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,518 reviews
The price is AU$223
includes taxes & fees
14 Sept - 15 Sept
The Milner York

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 27.50 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Self-parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

What is the cancellation policy at Malmaison York?

Malmaison York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison York?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Malmaison York on 31 Aug 2025 start from AU$217.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Malmaison York?

Yep, Malmaison York has a self car park for GBP 27.50 per night. Onsite parking is limited.

Is Malmaison York family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Malmaison York is a hit with families.

Does Malmaison York serve breakfast?

Yeah, visitors are hooked on the English breakfast here! Served weekdays between 7:00 AM and 10:00 AM and weekends from 8:00 AM to 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Malmaison York?

No, Malmaison York does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison York?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The bar/lounge is closed on Monday and Tuesday.

What time are check-in & check-out at Malmaison York?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison York?

Dogs are welcome at Malmaison York, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 756 out of 1300 reviews
Rating 8 - Good. 332 out of 1300 reviews
Rating 6 - Okay. 129 out of 1300 reviews
Rating 4 - Poor. 57 out of 1300 reviews
Rating 2 - Terrible. 26 out of 1300 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Michael J

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

8/10 Good

Siana

Stayed 1 night in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

Probably the best hotel room I've stayed in while in York. Very well furnished, spotlessly clean. Very professional and helpful staff
Stayed 1 night in May 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Julie

Travelled with partner
Liked: Amenities
Everything spot on but the coffee machine. Cups were too small for the coffee that was given out from the machine. We had no milk and no sugar
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Average hotel for price but not awful.

Hotel was okay, staff appear unhappy, room lighting is a bit too dim for getting ready. We have experienced better quality for less, but you are paying for the location not quality.
Stayed 1 night in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern, reasonable price, nice staff and could keep bag on site before check in and while waiting for the train. Comfortable big bed, good shower. We were on the first floor so our window was high as it looked onto the pavement which was a little claustrophobic. The tv reception was awful, only one channel worked and the others had very poor signal. Hairdryer is pretty useless but might be good for short hair.
Stayed 1 night in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern and comfortable interior. Staff very pleasant and helpful
Stayed 1 night in Apr 2025

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good bed, Poor breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Gordon, Innerleithen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in May 2025

8/10 Good

SANJAY

Stayed 1 night in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cared for in beauty

Friendly staff, spotless room, and top-notch cleanliness throughout – felt genuinely cared for from check-in to check-out. Would gladly return!
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malmaison a great place to stay!

I love Malmaison - you know what to expect and the standard is always great. We always stay here when we come to York, it never disappoints
Stayed 1 night in May 2025

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & top quality hotel

Great location & high quality accommodation. Breakfast was excellent & overall impression was of high end hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Andres Gonzalo, Naperville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, great French pastrie, rooms are nice and clean, and staff is very friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

6/10 Okay

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the city, just didn’t like not have a separate bathroom to the actual bedroom, poor lighting and toilet door didn’t lock
Stayed 2 nights in May 2025

8/10 Good

Glynis

Stayed 2 nights in May 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, would book again if in York! Super quick and easy walk from the train station, very convenient! Easily walkable to everywhere in town! I felt very safe as a young solo female traveller
Stayed 1 night in Apr 2025