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Malmaison York

Property class: 4

Photo gallery for Malmaison York

Rooftop terrace
In-room safe, desk, soundproofing, iron/ironing board
Front of property
Bar (on property)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$169
includes taxes & fees
17 May - 18 May

Explore the area

View map
2 ROUGIER STREET, York, England, YO90 1UU
  • Place, Jorvik Viking Centre
    ‪7 min walk‬
  • Place, Shambles
    ‪9 min walk‬
  • Place, York Minster
    ‪11 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(108 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(20 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room

Club Room

Club Room

9.2 out of 10
Wonderful
(40 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

9.4 out of 10
Exceptional
(16 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

9.4 out of 10
Exceptional
(32 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

7.6 out of 10
Good
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

York

Malmaison York puts you in the heart of York, within just a 10-minute stroll of popular attractions like York Minster and Shambles. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Bishophill hotel include York Racecourse and University of York.

What's nearby

  • Micklegate Bar - 4 min walk - 0.4 km
  • Jorvik Viking Centre - 7 min walk - 0.7 km
  • York City Walls - 7 min walk - 0.7 km
  • Shambles - 9 min walk - 0.8 km
  • York Minster - 11 min walk - 0.9 km

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 64 min drive

Restaurants

  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Malmaison York - ‬1 min walk
  • ‪The Rise - ‬2 min walk
  • ‪The Dubliner - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Malmaison York

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Malmaison York also features a fitness centre, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 150 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
Malmaison York offers 150 air-conditioned accommodations with a safe and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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2 bars/lounges, pub, lobby lounge
The Milner York
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  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,750 reviews
The price is AU$183
includes taxes & fees
31 May - 1 June
The Milner York

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 27.50 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Self-parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

What is the cancellation policy at Malmaison York?

Malmaison York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison York?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Malmaison York on 17 May 2026 start from AU$169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Malmaison York?

Yep, Malmaison York has a self car park for GBP 27.50 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is Malmaison York family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Malmaison York is a hit with families.

Does Malmaison York serve breakfast?

Yeah, visitors are hooked on the English breakfast here! Served weekdays between 7:00 AM and 10:00 AM and weekends from 8:00 AM to 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Malmaison York?

No, Malmaison York does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison York?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The bar/lounge is closed on Monday and Tuesday.

What time are check-in & check-out at Malmaison York?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison York?

Dogs are welcome at Malmaison York, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 755 out of 1290 reviews
Rating 8 - Good. 320 out of 1290 reviews
Rating 6 - Okay. 139 out of 1290 reviews
Rating 4 - Poor. 49 out of 1290 reviews
Rating 2 - Terrible. 27 out of 1290 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Pete

Stayed 2 nights in Dec 2025

10/10 Excellent

Durham

Stayed 1 night in Jan 2026

4/10 Poor

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

8/10 Good

Cat

Liked: Cleanliness, property conditions & facilities
The riom was immaculate, the staff was friendly except for the overnight reception. Was disappointed that the spa was nit open as that was the reason i booked. The restaurant was exceptional except for breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Simon

C
Stayed 1 night in Jan 2026

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
Accessible room given but not asked if this was appropriate. We were in a rush so didn’t have time to complain. Both six feet and over so low basin etc was unhelpful.
Stayed 1 night in Jan 2026

8/10 Good

Mark, London

Stayed 1 night in Dec 2025

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Amenities
First room reeked of perfume. We were provided a different room that was fine/basic if a bit dark and oddly layed out. No slippers. Biggest complaint is that the hotel “closed” the following day at 3pm and we were not permitted to leave luggage for the day. We should have been told this in advance when we booked! Instead we had to shell out an additional 30GBP for luggage storage at the station.
Stayed 1 night in Jan 2026

8/10 Good

Gill

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Clare

Stayed 1 night in Jan 2026

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
Room excellent. Restaurant/bar staff not very attentive.
Stayed 1 night in Jan 2026

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, amenities
Great food, lovely stay will be back again
Stayed 3 nights in Dec 2025

6/10 Okay

Carl

Liked: Cleanliness, amenities, property conditions & facilities
nice room…only thing was one of the taps sprang a leak so rooms dressing area tops were awash with water when we returned, night porter was helpful as we had used all our towels to soak it up, very young staff on reception dismissive at best next morning…slightly annoying thing was all the guests were required to pay an additional £25 each to be able to gain access if wanted a just a drink in the sky bar before heading out, luckily we met up with friends at theirs in York to welcome in new year…as a paying/staying guest who wasn't actually eating and paying £160 plus each in roof restaurant you would still think access would be included as was main reason booked there , to have a drink before heading out …?
Stayed 1 night in Dec 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Photos mislead there would be a view of the minster from the room but there was not. Bathroom was very open and not private. Needs instructions in the room on how to operate the lights. Breakfast was average.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff on arrival. Great room with loads of space. Bright and airy. Room had all amenities we needed. The breakfast was really excellent. Thanks for a lovely stay
Stayed 1 night in Jan 2026

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room, wonderful breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Akash

Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms Well stocked bar
Stayed 1 night in Jan 2026

8/10 Good

Kris

Liked: Cleanliness, staff & service, amenities
Clean, well maintained hotel. The reception was all Xmas decorated lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Comfortable. Good location.
Stayed 1 night in Jan 2026

8/10 Good

Phill

Room was up to a decent standard and appeared clean but
Stayed 1 night in Dec 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
Staff were all efficient and personable
Stayed 3 nights in Jan 2026

6/10 Okay

Julie

Great location if travelling by train. Breakfast had an amazing choice but expensive. Rooms need a bit of attention and a redecorate, and dusty / dirty in places. Lighting controls need an explanation card in the room as found out how to use them from Trip Advisor Reviews! from Trip
Stayed 1 night in Jan 2026