See all properties
Save

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

2.5 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Exterior
Point of interest
Exterior
Suite, 1 King Bed, Jetted Tub
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is AU$137
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible | Bathroom

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(30 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Bathroom

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(93 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Free daily buffet breakfast

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Township of Woolwich
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,111 reviews
The price is AU$130
includes taxes & fees
4 Jan - 5 Jan 2026
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

About the area

Township of Woolwich

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG puts you in the heart of Township of Woolwich, within steps of St. Jacobs Market District Visitor Information Centre and St. Jacobs Outlets. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also the convenience of RV/bus/truck parking. .Sights within a 15-minute walk of this Township of Woolwich hotel include St. Jacobs Country Playhouse and St Jacobs Farmers Market.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 km
  • St. Jacobs Outlets - 2 min walk - 0.2 km
  • St. Jacobs Country Playhouse - 3 min walk - 0.3 km
  • St Jacobs Farmers Market - 3 min walk - 0.3 km
  • Conestoga Mall - 3 min drive - 4.0 km

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬5 min walk
  • ‪Ray Woodey's Craft Chippery - ‬4 min walk
  • ‪Tim Hortons - ‬20 min walk
  • ‪Perogie Palace - ‬5 min walk
  • ‪Dairy Queen - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Suburban hotel with free breakfast and fitness centre
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG. Self parking is free.

  • 1 building
  • 103 guestrooms or units
  • 6 levels
  • 1200 sq ft of conference space
  • 111 sq. m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Lift
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offers 103 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Township of Woolwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Staybridge Suites Waterloo - St. Jacobs Area by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
4.4 out of 5, Excellent, 774 reviews
The price is AU$162
includes taxes & fees
4 Jan - 5 Jan 2026
Staybridge Suites Waterloo - St. Jacobs Area by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Splash pad
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Holiday Inn Express Hotel Suites Waterloo St Jacobs by IHG
Holiday Inn Express Hotel Suites Waterloo St Jacobs an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG on 4 Jan 2026 start from AU$136.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Yep, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG has a free self car park.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG have a pool?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG has an indoor pool. The pool is open 6 AM to 10 PM.

Is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG serve breakfast?

Yeah, visitors quite like the free buffet breakfast here! It's the ideal spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

No, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

No, only service animals are allowed.

Is there a golf course on site at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

There isn't one on site, but Max's Golf Centre is a short 13-minute walk away.

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 677 out of 1232 reviews
Rating 8 - Good. 345 out of 1232 reviews
Rating 6 - Okay. 127 out of 1232 reviews
Rating 4 - Poor. 40 out of 1232 reviews
Rating 2 - Terrible. 43 out of 1232 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gülsah nihan

Liked: Cleanliness, staff & service, property conditions & facilities
It was super clean we had a great time
Stayed 1 night in Sep 2025

10/10 Excellent

Runbo

Liked: Cleanliness, staff & service, property conditions & facilities
huge space
Stayed 1 night in Sep 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Very clean, nice rooms, good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Ralph

Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room ,walking distance to market and great selection for breakfast bar
Stayed 2 nights in Sep 2025

8/10 Good

John De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot items on breakfast is somewhat bland and is typical for similar chains nothing really special about it.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Amenities
Location
Stayed 2 nights in Aug 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sally

Stayed 2 nights in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

cecile

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful place very clean staff we great breakfast was very good a lot of variety this is our 3rd time at this hotel, and we were never disappointed, and it won't be last
Stayed 2 nights in Aug 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was recently renovated from top to bottom and the hotel is very fresh and new. We will definitely stay here again on our next trip to Waterloo!
Stayed 3 nights in Aug 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Nice clean room. Very quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to St. Jacob’s market

Really enjoyed the convenient location to the Market. Staff was helpful and friendly. Breakfast was great!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 4 nights in Aug 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is within walking distance of so many things to do. Also its a short drive to Waterloo Kitchener and St Jacob's. The staff was polote and helpful. Rooma were clean and wll set out. Breakfast was filling and coffee was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kazumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice county side hotel. The doorframe os the our room door was slightly too small for the door. We had a trouble shutting the door but we figure out to slam the door to shut.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellent pool area.
Stayed 1 night in Aug 2025