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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property
Hotel with free breakfast, a short walk to St Jacobs Farmers Market

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-sized fridge, microwave, oven, stovetop
Exterior
Terrace/patio
37-inch LCD TV with cable channels, TV, MP3 dock
37-inch LCD TV with cable channels, TV, MP3 dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Bar
  • 24/7 front desk
The current price is AU$188
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • St Jacobs Farmers Market
    ‪6 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed - double
  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-sized fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed - double
  • 98 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed - double
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed - double
  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(61 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed - double
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Township of Woolwich

Homewood Suites by Hilton Waterloo/St. Jacobs places you steps from St. Jacobs Country Playhouse and within a short 5-minute stroll of St. Jacobs Outlets. Highlights at this hotel include an indoor swimming pool, free breakfast and in-room kitchens. .The hotel's own lounge bar is a nice place to enjoy a drink. 1200 square feet (111 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Full breakfast is available for free. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Township of Woolwich hotel include St Jacobs Farmers Market and University of Waterloo.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.3 km
  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • Conestoga Mall - 3 min drive - 3.3 km
  • University of Waterloo - 4 min drive - 3.3 km

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪The Tamale Girl - ‬8 min walk
  • Tim Hortons
  • ‪Tim Hortons - ‬4 min drive
  • Subway

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel with free breakfast, a short walk to St Jacobs Farmers Market
Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free.

This 3-star Township of Woolwich hotel is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1200 sq ft of conference space
  • 111 sq. m of conference space
  • Built in 2014
  • Full breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and a safe. This accommodation is furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

Similar properties

Free daily buffet breakfast

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,063 reviews
The price is AU$160
includes taxes & fees
7 Sept - 8 Sept
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CAD 84 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Waterloo/St. Jacobs?

Homewood Suites by Hilton Waterloo/St. Jacobs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Waterloo/St. Jacobs?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Waterloo/St. Jacobs on 14 Sept 2025 start from AU$187.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Waterloo/St. Jacobs?

Yep, Homewood Suites by Hilton Waterloo/St. Jacobs has a free self car park.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a pool?

Homewood Suites by Hilton Waterloo/St. Jacobs has an indoor pool.

Does Homewood Suites by Hilton Waterloo/St. Jacobs serve breakfast?

Yeah, visitors give a thumbs up to the free full brekkie here! It's the ideal place to fuel up for a day of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton Waterloo/St. Jacobs?

No, Homewood Suites by Hilton Waterloo/St. Jacobs does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Waterloo/St. Jacobs?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Homewood Suites by Hilton Waterloo/St. Jacobs?

Cats and dogs are welcome at Homewood Suites by Hilton Waterloo/St. Jacobs, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Homewood Suites by Hilton Waterloo/St. Jacobs?

There isn't one on site, but Max's Golf Centre is a short 13-minute walk away.

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1013 reviews
Rating 8 - Good. 253 out of 1013 reviews
Rating 6 - Okay. 70 out of 1013 reviews
Rating 4 - Poor. 25 out of 1013 reviews
Rating 2 - Terrible. 20 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities
In town for a wedding and not expecting much. We were thrilled with the cleanliness of the property, the spaciousness of the room and bathroom (which itself was the size of my bedroom at home;), and breakfast. Perfect stay. Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Kirill

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was awesome
Stayed 1 night in May 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Only 2 restaurants close by. Get reservations.
Stayed 1 night in May 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable but with one big problem

We have been staying at this specific location for years, and for the most part have a great experience. This time though, there was a fire alarm between 1-2am. It took a long time for everything to be inspected and reset, and then when we were finally allowed to return to our room, the alarm went off AGAIN! It was an extremely unpleasant experience. Thankfully, we weren't required to evacuate a second time. We would REALLY appreciate if the hotel management would do everything in their power to ensure this doesn't happen again, and it would have been nice to have received at least an acknowledgment or apology gesture from the hotel. All the staff acted like nothing happened, and that left a bad impression.
Stayed 4 nights in May 2025

6/10 Okay

Katrina

Liked: Cleanliness, staff & service
due to mechanical issues the fire alarm went off at 1am and once the fire dept showed up and turned it off once we finally started to dose off it went off again shortly after for a short time. since we were there due to dance competition and kids finished late and had to be up by 6am this caused parents and kids exhausted for the next full day full of prep, dancing and long drive home.
Stayed 1 night in May 2025

10/10 Excellent

Harmandeep

Stayed 1 night in May 2025

8/10 Good

Maad

Stayed 1 night in May 2025

6/10 Okay

Karan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really had a bad night , as the fire alarm ruined the whole night . The alarm went ON & did not go down until the fire truck arrived & there was no fire it was a technical issue. Otherwise the hotel is top notch .
Stayed 1 night in May 2025

10/10 Excellent

PAUL, Montreal North

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, only issues are change of bedding doesn’t seem to have been done since previous room guests for the sheets were dirty with traces of pubic hair etc. we slept on the mattress pad and removed the pillow cases and put towels on pillow cases. We understand the concern about the environment etc but with cases of measles and other diseases around, is it really worth not washing the bedding from 1 guest to another? We stayed in London, England last December 2024 and they change the bedding every 3 days while we were there for 12 days and yes, the bedding was very clean when we arrived. As for breakfast, I’ll save from paying for breakfast at hotel and prefer other outside restaurants, the whipped butter in the jar was not even nice to look at so please bring back the little butter and jam packets.
Stayed 2 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was excellent and friendly. Hotel was clean and very well kept. Area was quiet, close to the market, some restaurants, and parking was ample.
Stayed 1 night in May 2025

8/10 Good

Sandee

Stayed 1 night in May 2025

8/10 Good

Louise

Travelled with family
Liked: Staff & service, property conditions & facilities
Dishes were very dirty in the cupboard. Beds bery hard.
Stayed 1 night in May 2025

6/10 Okay

Veronica

Travelled with family
Disliked: Amenities
a little off, a few things did not work too well.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Leo

Liked: Staff & service, property conditions & facilities, room comfort

For the Money, Not Very Good

It was generally good in that the spacious room was very comfortable and mostly clean. I did notice some soiling on the couch and on the carpet. The part that was most unsettling was the obvious whiskers in the bathroom sink. That indicated a very poor cleaning job at one the most important areas.
Stayed 1 night in May 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue that was kind of ridiculous was that the TV could not be viewed from the sofa or the bed . No place to sit in the suite from where you could sit and watch TV. Not water had to run 6 - 7 minutes before you got warm water . The place was beautiful and deserved a 10 if the above small issues were taken care of .
Stayed 1 night in May 2025

2/10 Terrible

Aggie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was absolutely horrendous! I booked the hotel well in advance and we had a family emergency so we couldn’t go but, they wouldn’t allow me to cancel or change the date so, we lost over $1000!!!!! Will never stay at Homewood Suites. I’ve always been a loyal Marriott customer but, thought I’d give this hotel a try but, what a mistake that was! NEVER AGAIN!!!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
When we asked for towels ...eyes rolled
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room size, and the fact that it’s location was directly across from the theatre.
Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on April 23, 2025. The staff were very friendly. The hotel was bright and clean. The room was large. They had a manager's light buffet in the evening which was wonderful. And breakfast in the am was also wonderful! We would recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 2 nights in Apr 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Annie

Stayed 3 nights in Apr 2025