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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property

Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Deluxe Room, Multiple Beds, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking | Bathroom
Business Suite, 1 King Bed with Sofa bed, Non Smoking | Living area
Property amenity
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$163
includes taxes & fees
17 May - 18 May

Explore the area

View map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪5 min walk‬
  • Place, City of Waterloo Museum
    ‪6 min walk‬
  • Place, University of Waterloo
    ‪5 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

A hotel room with two beds, a sofa, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with two beds, a desk with a lamp, a chair, and a television.

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, a small table, and a bathroom with a bathtub and sink.

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Premium bedding, down duvets, pillow-top beds, in-room safe

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

42-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Waterloo

At Waterloo Suites Hotel, Trademark Collection by Wyndham you'll be within just a 10-minute stroll of Conestoga Mall and City of Waterloo Museum. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. 398 square feet (37 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Waterloo hotel include University of Waterloo and St Jacobs Farmers Market.

What's nearby

  • Conestoga Mall - 5 min walk - 0.5 km
  • City of Waterloo Museum - 6 min walk - 0.6 km
  • St Jacobs Farmers Market - 4 min drive - 4.0 km
  • University of Waterloo - 5 min drive - 3.6 km
  • Kitchener Memorial Auditorium Complex - 9 min drive - 11.5 km

Getting around

  • Kitchener Station - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 63 min drive

Restaurants

  • ‪The Pickle Barrel - ‬6 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Nespresso Boutique - ‬8 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. The business-friendly Waterloo Suites Hotel, Trademark Collection by Wyndham also features a fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Waterloo hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 6 levels
  • Conference rooms
  • 398 sq ft of conference space
  • 37 sq. m of conference space
  • Built in 1986
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waterloo Suites Hotel, Trademark Collection by Wyndham offers 104 accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Frequently asked questions

Is parking available at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Yep, Waterloo Suites Hotel, Trademark Collection by Wyndham has a free self car park.

How much does it cost to stay at Waterloo Suites Hotel, Trademark Collection by Wyndham?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Waterloo Suites Hotel, Trademark Collection by Wyndham on 17 May 2026 start from AU$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham serve breakfast?

Yep, complimentary continental breakfast is offered daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, Waterloo Suites Hotel, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, pets are not allowed.

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 407 out of 1003 reviews
Rating 8 - Good. 328 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 74 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Felicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, good location
Stayed 1 night in Jan 2026

6/10 Okay

Cheryl

Stayed 1 night in Jan 2026

4/10 Poor

Connie

Liked: Cleanliness, amenities
The security guard kept telling us to be quite when it was not even us being loud it was the kids from the hockey team
Stayed 1 night in Sep 2025

6/10 Okay

Peta, Milverton

Travelled with partner
Liked: Cleanliness
We were given a room on the first floor- this was unacceptable to us. We requested a change of room and got the 2nd floor. Ideally I would have preferred a room in the newer section of the hotel. The old section shows signs of being run down on the outside- the mesh on the windows was torn. Thus can be seen from the outside of the hotel
Stayed 1 night in Jan 2026

8/10 Good

Catalin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Peta, Milverton

Business traveller, Travelled with partner
Liked: Cleanliness
All of the above
Stayed 1 night in Jan 2026

8/10 Good

Robert

Stayed 2 nights in Jan 2026

6/10 Okay

Julia

Stayed 1 night in Dec 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious suite. Loved it
Stayed 2 nights in Jan 2026

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Cody

Travelled with family
Liked: Cleanliness, staff & service
The hotel was ok. It was reasonably clean. The breakfast that was included was a let down. All least the coffee was good.
Stayed 1 night in Jan 2026

10/10 Excellent

MOUAIAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location in the heart of Waterloo. Right beside the mall
Stayed 1 night in Jan 2026

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen had a microwave, small fridge, cupboards, counter, sink, and a small coffee maker. Coffee pods were provided along with sugar and whitener and paper cups and stir sticks. We brought our own coffee maker, coffee grounds, and cream and borrowed a couple of ceramic mugs. There were no dishes supplied. The furniture and the bed were comfortable and the layout was roomy and pleasant. The place was clean and the staff were friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

andrew

Stayed 1 night in Jan 2026

4/10 Poor

Dianne, Oshawa

Stayed 7 nights in Dec 2025

4/10 Poor

Dianne, Oshawa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Rooms I stayed in had bugs! The first room was loaded with them so got moved to another room. Found bugs there as well. I was not given a discount as I stayed there from December 26-January 4th. All rooms had bugs( not sure if it was cockroaches or ants cuz they were small). For the price for the outdated rooms and bugs was too expensive. Will not stay there again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Julianne

Stayed 1 night in Jan 2026

8/10 Good

Samir

Stayed 1 night in Jan 2026

10/10 Excellent

Mary Ann

Stayed 2 nights in Dec 2025

8/10 Good

Amir

Travelled with partner
Liked: Amenities
Good value.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ralph

Travelled with partner
Very friendly and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 4 nights in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Dec 2025

6/10 Okay

ATANU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Kandis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The hotel was very clean.
Stayed 2 nights in Nov 2025