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Holiday Inn Tulum by IHG

3.5 star property
Hotel with free parking, near Tulum Mayan Ruins

Photo gallery for Holiday Inn Tulum by IHG

Exterior
Outdoor pool
Premium bedding, Select Comfort beds, desk, laptop workspace
Front of property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is AU$134
includes taxes & fees
23 Dec - 24 Dec

Explore the area

View map
Avenida Coba S/N tulum Centro Colonia, Huracanes 77760, Tulum, QROO
  • Place, Dos Aguas Park
    ‪14 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Place, Tulum Mayan Ruins
    ‪7 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪79 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Jungle View)

Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 Bedroom (Jungle View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Jungle View)

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed (Jungle View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Outdoor Private Pool)

Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 King Bed (Outdoor Private Pool)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout curtains
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 1
  • 1 Twin Bed

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About the area

Tulum

At Holiday Inn Tulum by IHG you'll be within just a 15-minute stroll of Hunab Lifestyle Center and Dos Aguas Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. On weekend mornings cooked-to-order breakfast is served between 7:00 AM and 11:30 AM. .Attractions within a 10-minute drive of this 3.5-property class Tulum City Center hotel include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Dos Aguas Park - 14 min walk - 1.2 km
  • Jaguar Park - 14 min walk - 1.2 km
  • Tulum National Park - 4 min drive - 3.9 km
  • Hospital de Tulum - 6 min drive - 1.8 km
  • Tulum Mayan Ruins - 7 min drive - 5.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪La Coqueta - ‬3 min walk
  • ‪La Regia Tulum - ‬2 min walk
  • ‪Tacos y tortas el tio - ‬6 min walk
  • ‪El Capitán - ‬4 min walk

About this property

Holiday Inn Tulum by IHG

Hotel with free parking, near Tulum Mayan Ruins
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and concierge services are also featured at Holiday Inn Tulum by IHG. Self parking is free. A complete renovation of Holiday Inn Tulum by IHG was completed in December 2024.

This 3.5-star Tulum hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2022
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Tulum by IHG offers 108 accommodations with complimentary bottles of water and blackout curtains. Select Comfort beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 250 to 600 for adults and MXN 250 to 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Built in 2022
  • Renovated entire property - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hydromassage showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 500 and a deposit of MXN 3630 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 600 for adults and MXN 250 to 600 for children
  • Pet deposit: MXN 3630 per stay
  • Pet fee: MXN 600 per pet (varies based on length of stay) plus a one-off MXN500 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Bakal Tulum
Selina Tulum Downtown
Holiday Inn Tulum Downtown
Holiday Inn Tulum By IHG Hotel
Holiday Inn Tulum By IHG Tulum
Holiday Inn Tulum Downtown by IHG
Holiday Inn Tulum By IHG Hotel Tulum

Frequently asked questions

Is parking available at Holiday Inn Tulum by IHG?

Yep, Holiday Inn Tulum by IHG has a free self car park.

How much does it cost to stay at Holiday Inn Tulum by IHG?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Tulum by IHG on 23 Dec 2025 start from AU$134.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Inn Tulum by IHG?

The closest beach to Holiday Inn Tulum by IHG is Tulum Beach (7.6 km).

Does Holiday Inn Tulum by IHG have a pool?

Holiday Inn Tulum by IHG has an outdoor pool.

What makes Holiday Inn Tulum by IHG a romantic place to stay?

Romance packages and a lounge bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Tulum by IHG.

Is Holiday Inn Tulum by IHG family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Tulum by IHG is a hit with families.

Does Holiday Inn Tulum by IHG serve breakfast?

You bet, cooked-to-order brekkie is available at weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Holiday Inn Tulum by IHG?

No, Holiday Inn Tulum by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Tulum by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Tulum by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Holiday Inn Tulum by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 33 out of 53 reviews
Rating 8 - Good. 13 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

Reviews

8/10 Good

Alejandro

Liked: Property conditions & facilities
Just to spend the night
Stayed 1 night in Aug 2025

8/10 Good

Auraluz

Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the pool. I enjoyed the hotel. It was clean. The only thing that was terrible was the bathroom. The toilet kept clogging when it flush right but staff was great and it was clean.
Stayed 8 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Neghina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No english signs. The beddings are horrible, and make you hot, maybe switch to cotton. We had no other choice hence why we stayed. The parking is absolutely horrible and there's mo elevator from the underground parking so you have to bring up your luggage up the stairs.
Stayed 1 night in Jul 2025

8/10 Good

Cynthia A.

Travelled with family
Liked: Staff & service
The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head. The front desk personnel were very friendly and helpful during our stay.
Stayed 3 nights in May 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.
Stayed 4 nights in Apr 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Myrna, Litchfield Park

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back!
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool. Good internet. Helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aniqa, jackson heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for us

This hotel is located towards the end of the main road where all the action happens, however we need it a quiet hotel with a pool for our children. The hotel has recently opened up so it is basically brand new and they're doing a few final touches. It has an underground parking garage, a beautiful pool and greenery around it. Super clean, comfortable, quiet and affordable. We walked to the main square plaza and it took us about 15 minutes, nearby you find lots of food options, a supermarket across the street, a few ATM/banks and the Tulum ruins are one traffic light away from the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseluis

Stayed 1 night in Sep 2025

10/10 Excellent

KARLA LIVIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen Hotel

Me gusto mucho la alberca amplia y la temperatura es perfecta 😍 mi familia la amo las habitaciones limpias las camas cómodas no tengo queja el personal fue muy amable desde recepción hasta los meseros del restaurante y hay muchos negocios y todo queda cerca
Stayed 1 night in Aug 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Stayed 1 night in Sep 2025

10/10 Excellent

Juan José

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviene su ubicación
Stayed 1 night in Sep 2025

10/10 Excellent

Cherry

Stayed 1 night in Aug 2025

10/10 Excellent

MARIA DE LOURDES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó precio hotel, no me gustó el estacionamiento o acceso al hotel
Stayed 4 nights in Aug 2025

8/10 Good

ERICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estaba bien solo que huele a coladera pero todo los demás excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Muy bien servicio excelente muy recomendable
Stayed 1 night in Aug 2025

10/10 Excellent

Tila maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

HENRY NELSON

Travelled with family
Liked: Amenities
Excelente la piscina en la azotea, muy buena vista y atención del Sr Europa
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco J

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien. Laura Genial !
Stayed 1 night in Jul 2025

10/10 Excellent

SALVADOR ANTONIO MONROY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camas muy cómodas
Stayed 2 nights in Jul 2025