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KAN Tulum Hotel

3.5 star property
Adults-only hotel with full-service spa and private beach

Photo gallery for KAN Tulum Hotel

Interior
Hiking
Bar (on property)
Interior
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
calle 17 poniente La Veleta, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪3 min drive‬
  • Place, Holistika Art Walk
    ‪4 min drive‬
  • Place, Dos Aguas Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪45 min drive‬

Room options

View all photos for Deluxe King Studio

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe King Studio

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Deep-soaking bath
Bathrobes
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Studio Infinity Pool 2

Deluxe King Studio Infinity Pool 2

Deluxe King Studio Infinity Pool 2

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Deep-soaking bath
Bathrobes
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite

Panoramic Studio Suite

Panoramic Studio Suite

Highlights

Garden
Soundproofed
Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite

Highlights

Garden
Soundproofed
Private pool
Air conditioning
Kitchenette
Mini-fridge
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
2 bedrooms
Blackout curtains
Private bathroom
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio

Deluxe King Studio

Deluxe King Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Deep-soaking bath
Bathrobes
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

KAN Tulum Hotel puts you in the centre of Tulum, 3.7 km (2.3 mi) from Tulum Beach and 2.3 km (1.4 mi) from Dos Aguas Park. Highlights at this Art Deco hotel include a full-service spa, a nearby private beach and a restaurant. .A day of pampering at Kan Spa can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and reflexology. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool and pool loungers as well as access to scooter/moped rentals and bike hire. Additionally, you'll find free Wi-Fi in public areas, concierge services and a terrace. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 3.5-property class La Veleta hotel, attractions include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Jaguar Park - 3 min drive - 2.1 km
  • Hunab Lifestyle Center - 4 min drive - 2.5 km
  • Holistika Art Walk - 4 min drive - 2.1 km
  • Dos Aguas Park - 5 min drive - 2.2 km
  • Hospital de Tulum - 6 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Coco Cafe - ‬4 min drive
  • ‪Delicia - ‬16 min walk
  • ‪Olio - ‬5 min drive
  • ‪Guacamole Club - ‬15 min walk
  • ‪Me Latte Café - ‬14 min walk

About this property

KAN Tulum Hotel

Adults-only hotel with full-service spa and private beach
A private beach is featured. KAN Tulum Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at KAN Tulum Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Tulum hotel.

  • 42 guestrooms or units
  • 7 buildings
  • Built in 2020
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
KAN Tulum Hotel offers 42 air-conditioned accommodations with minibars and a safe. Accommodation at this 3.5-star hotel has kitchenettes with stovetops and kitchenware and utensils.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, bathrobes and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Kan Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

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  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 147 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 350 to 1,500 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Direct access to a private beach
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Lever door handles
  • No lift
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 7 buildings
  • Art Deco architecture
  • Ballroom
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchenette
  • Mini-fridge
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Kan Tulum
KAN Tulum Hotel Hotel
KAN Tulum Hotel Tulum
Kan Tulum Adults Only
KAN Tulum Hotel Hotel Tulum
Kan Hotel Tulum Beach Clubs

Frequently asked questions

What is the cancellation policy at KAN Tulum Hotel?

KAN Tulum Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at KAN Tulum Hotel?

Yep, KAN Tulum Hotel has a free self car park.

Are there any beaches close to KAN Tulum Hotel?

The closest beach to KAN Tulum Hotel is Tulum Beach (5.5 km).

Is there a spa on site at KAN Tulum Hotel?

Yep, Kan Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does KAN Tulum Hotel have a pool?

KAN Tulum Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 11:00 PM.

What makes KAN Tulum Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at KAN Tulum Hotel.

Is KAN Tulum Hotel family-friendly?

No, KAN Tulum Hotel is an adults-only property.

Are there hot tubs in the rooms at KAN Tulum Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does KAN Tulum Hotel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at KAN Tulum Hotel?

No, KAN Tulum Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at KAN Tulum Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at KAN Tulum Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at KAN Tulum Hotel?

No, only service animals are allowed.

KAN Tulum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 89 reviews
Rating 8 - Good. 12 out of 89 reviews
Rating 6 - Okay. 8 out of 89 reviews
Rating 4 - Poor. 5 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 4 nights in Oct 2025

10/10 Excellent

Yuly, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was better than expected. It was very relaxing, the site is gorgeous and being surrounded by so much nature was breath taking. Staff was very friendly and since there was not much traffic this time of the year we had quick access to a lot of places. Super recommended.
Stayed 2 nights in Sep 2025

4/10 Poor

nanu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So if the property had added on their site that there is a possibility that there won't be any light for a few hrs that would be okay . This is not for everyone when i got there this was the case in august for my anniversary. Keep in mind the room is great and clean got charged for decoration and the lady came and started doing mediocre set up which i could have done myself and told her they haven't cleaned the room she said since she has started dropping the roses she can't wait for them to clean. Keep in mind there was no light for 5hrs they turned on generator and i had to walk all the way to the front since there was no phone to ask why the light was not upstairs on the 5th floor the guy said it only works for the 1st floor rooms.
Stayed 4 nights in Aug 2025

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was great!
Stayed 5 nights in Jul 2025

6/10 Okay

Jose

Stayed 5 nights in Jul 2025

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing staff. Overall amazing experience!
Stayed 5 nights in May 2025

10/10 Excellent

Nancy

Stayed 1 night in May 2025

10/10 Excellent

Eliud

Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place, a lot. It’s private, and the staff are phenomenal. I went to them with several questions, and always got good answers. I talked to one of the owners, and complimented him on the staff. I recommend staying there. There is a cenote on the property, that has been incorporated into the hotel grounds.
Stayed 2 nights in May 2025

6/10 Okay

Sophie

Liked: Cleanliness, staff & service
The hotel design is excellent and very aesthetic but it is not the “luxury” experience that is advertised. The rooms are a little basic and are tired in some places (wonky cabinet doors, cracks in flooring, cheap broken roller blinds on the windows). We booked this hotel for a reduced price and think the reduced price was fair given how expensive Tulum is but would not recommend booking without a discount
Stayed 3 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms. Beautiful location.. quiet and relaxing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful property.
Stayed 5 nights in Apr 2025

10/10 Excellent

Cassondra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kan Tulum is an absolutely beautiful property. It felt like an oasis every time we arrived back at the property. The staff were all very kind and helpful with anything that we needed. I would highly suggest staying here if you are looking for relaxation and escape. My only suggestions would be to add a kettle with some coffee in the rooms as the coffee bar is quite expensive. And maybe a few snack options to the menu for those that just want a little something by the pool.
Stayed 3 nights in Mar 2025

8/10 Good

Gülseli

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We really liked the environment of the hotel. It was like a secret place. We love the big windows and decoration. They tidied up our room everyday. But we could not use the kitchen because there was no kitchenware. We asked for a hot water one night, thy told us we have a stove in our room. But we did not have any pots etc to heat the water. When we told that to receptionist she said that we need to get hot water from the restaurant. Also my husband wanted to make a surprise and buy flower from the hotel. And buy a packet. When we enter the room, on the table there were flowers and nuts and little chocolates on the table. They did not tell anything about the pricing so we think that we already paid for the nuts too. But when we check out they wanted us to pay for that too. And receptionist said she should have told us about the pricing but she did not. So everything was fine except for these things.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super chill. Friendly very helpful front desk host. Great breakfast bar. Private cenote is nice. Just love the vibes.
Stayed 3 nights in Mar 2025

8/10 Good

Hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a one of a kind Gem. Secluded and Private. Nestled in the Jungle of Tulum yet close to everything your heart desires.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the jungle. Plunge pool and cenote are amazing. Lovely staff, great restaurant
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Stayed 5 nights in Dec 2024

10/10 Excellent

Brittany

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property is very relaxing and therapeutic.
Stayed 5 nights in Feb 2025

10/10 Excellent

Shamaris

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, very serene. We stayed in the deluxe rooftop suite & there were not enough loungers to accomodate, also no coffee maker or plates etc. Staff was great & we finally recieved a 3rd lounge chair. All was lovely overall.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Lateefat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Kan Tulum. The breakfast options were pricey but delicious, housekeeping was always prompt and staff was generally responsive via WhatsApp. The staff was kind enough to book beach club access through our stay and all the recommended spots were great. Cons: Installing some sort of mosquito netting screen door would be an awesome option to enjoy nature without worrying about mosquitoes or bugs. The air conditioning was not great and we were often sweating through the night.
Stayed 5 nights in Dec 2024

6/10 Okay

Irena

Liked: Cleanliness, staff & service, room comfort

Great hotel dispite some issues

We recently stayed at this hotel for five nights and had a mixed experience. On the positive side, the hotel itself is beautiful, and the staff were incredibly friendly and welcoming throughout our stay. The room was clean and comfortable, which we appreciated. However, we encountered a significant issue with the water pressure in the shower. It was so low that it was very difficult to use, making showering a frustrating experience. We reported this to the staff on the first day, but unfortunately, no one came to address the issue during our entire stay. While we enjoyed other aspects of the hotel, this lack of follow-through on a basic amenity left us disappointed. It's a shame because the hotel has a lot of potential to provide a great experience, but this oversight affected our overall satisfaction.
Stayed 5 nights in Dec 2024