Hunab Tulum

3.5 star property

Photo gallery for Hunab Tulum

Outdoor pool
Outdoor banquet area
View from room
Rooftop terrace
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Av. Coba km.25 (a1.4 km de,Carr.Cancun), TULUM FRACC MAYAZAMA F, Tulum, QROO, 77524
  • Place, Jaguar Park
    ‪3 min walk‬
  • Place, Hunab Lifestyle Center
    ‪3 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪66 min drive‬

Room options

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About the area

Tulum

Hunab Tulum puts you in the centre of Tulum, 3.4 km (2.1 mi) from Tulum Mayan Ruins and 4.6 km (2.8 mi) from Tulum Beach. Highlights at this hotel include an outdoor swimming pool, free self-parking and a poolside bar. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a rooftop terrace. Additionally, you'll find laundry facilities, concierge services and a garden. There's also the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3.5-property class Zama hotel include Sian Ka'an Biosphere Reserve and Playa Paraiso.

What's nearby

  • Jaguar Park - 3 min walk - 0.3 km
  • Hunab Lifestyle Center - 3 min walk - 0.3 km
  • Tulum National Park - 3 min drive - 2.5 km
  • Dos Aguas Park - 4 min drive - 1.8 km
  • Hospital de Tulum - 5 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 92 min drive

Restaurants

  • ‪Coco Cafe - ‬15 min walk
  • ‪Jasmine - ‬15 min walk
  • ‪Panza Tulum - ‬9 min walk
  • ‪Rossina - ‬18 min walk
  • ‪Olio - ‬19 min walk

About this property

Hunab Tulum

Hunab Tulum offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the pool bar. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Hunab Tulum. Free self parking is available.

This 3.5-star Tulum hotel is smoke free.

  • 120 guestrooms or units
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Bar by the pool
Hunab Tulum offers 120 air-conditioned accommodations with a safe and an iron/ironing board. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A poolside bar

Things to do

  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (119 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

There is no front desk at this property

Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: USD 25 per pet, per week
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 300 per accommodation, per day
  • A damage deposit of USD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 350 per vehicle (return, maximum occupancy 4)
  • Pet fee: USD 25 per pet, per week
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, debit cards, cash, mobile payments and PayPal. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hunab Tulum Hotel

Hunab Tulum Tulum

Hunab Tulum by Sunest

Hunab Tulum Hotel Tulum

Frequently asked questions

Is parking available at Hunab Tulum?

Yep, Hunab Tulum has a free self car park.

Are there any beaches close to Hunab Tulum?

The closest beach to Hunab Tulum is Playa Paraiso (2 km).

Does Hunab Tulum have a pool?

Hunab Tulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is there a free airport shuttle available at Hunab Tulum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hunab Tulum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hunab Tulum Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 3 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Leslie, San Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a construction zone. Is next-door to an abandoned construction site. The bar has no liquor. Gym has one piece of equipment.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sherman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Patricio

Stayed 1 night in Nov 2024

4/10 Poor

rodney

Disliked: Cleanliness, staff & service
!
Stayed 5 nights in Nov 2024

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice and safe
Stayed 5 nights in Oct 2024

4/10 Poor

Hope

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arriving at Hunab it is not advertised properly. It is located down a street under construction. No one speaks English during my entire stay. No bar by the pool. Non working jacuzzi. First night entering the entire walk thru to my 4th flr room was dark had to use cell light. AC not working due to bad batteries. Holes in screen balcony so couldn't open that. It was not stated that it was a condo. No one returns your call back after the second day finally reaching someone. No hammock by the pool. It's just very misleading. They should stay closed until it is completely up and running. Total guests we saw in complex was about 5. We spoke to a family and they were displeased as well and actually left to days earlier.
Stayed 4 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
A little bit hidden, but right between Tulum town and Tulum hotel zone (beach).
Stayed 2 nights in Jun 2024

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekommenderar absolut inte detta hotell

Dusch rummet var obrukbart och vatten kunde inte komma ner i brunnen / så det rann vatten ut i sovrummet och handdukar fick läggas ut på golvet som stopp. Fick duscha 5 dagar uppe vid pool området och i kallt vatten. Värden lovade fixa detta dag 2 men inget hände och gjorde sig oanträffbar samt så efter ett par dagar till började det lukta kloak och det var obehagligt. Alltså man vet att vår dusch inte fungerar och struntar i det ? Helt obegripligt och all dokumentation samt bilder - uppgjorda överens komna lösningar finns - jag är dessutom på en 50 års resa och känner mig oerhört kränkt av hur jag med sällskap behandlats. Blev erbjuden 1 natt av 6 mot vår tystnad i recentioner - så rekommenderar absolut inte detta hotel. Reser mycket har god förmåga att diskutera lösningar men detta stället är verkligen trist när man blir bemöt av nonchalans och fullständig nedslående syn på oss som kunder.
Stayed 5 nights in Dec 2024

8/10 Good

Cesar Daniel

Disliked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

OSWALDO

Travelled with family
Liked: Staff & service, property conditions & facilities
Es una excelente opción familiar para vacaciones en Tulum
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, lugar muy tranquilo y seguridad, muy buena comunicación por parte del personal
Stayed 1 night in Dec 2024

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estudio de una recámara muy amplio con cocina, sala y comedor. En zona tranquila
Stayed 1 night in Dec 2024

8/10 Good

Ricardo Felipe

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Emy Paloma

Liked: Property conditions & facilities
Es un hotel completamente nuevo, el problema es que le falta limpieza ya que al ser nuevo aun tiene polvo de la construcción. El agua del baño (regadera y lavabo) huele muy feo. El baño nuevo pero no se iba el agua de la regadera. Nos hicieron esperar una hora para poder acceder a la habitación, ya que no había nadie que nos diera el acceso