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3.6 out of 5

"Promptness if staff and cleanliness the organisation of check-in and set up " More

By a verified traveller on Sun 14 Apr 2019

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Hotel Description

At Shinjuku Kuyakusho-mae Capsule Hotel, you'll be 0.4 km (0.2 mi) from Shinjuku Isetan and 6.6 km (4.1 mi) from Tokyo Imperial Palace. Highlights at this capsule hotel include free in-room WiFi.

TVs, safes, and hair dryers are featured in all 330 rooms.

This capsule hotel offers free WiFi in public areas, a 24-hour front desk, and a computer station. Added amenities include a sauna, massage/treatment rooms, and laundry facilities. There's also the convenience of limited parking.

Sights within a 20-minute drive of this Shinjuku capsule hotel include Tokyo Tower and Ginza Graphic Gallery.

Special Offer - Two Capsule Room, Non Smoking for Female Guests

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$43* Per night/room 20 Apr. - 21 Apr.

Capsule Room, Non Smoking for Female Guest

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Special Offer - Two Capsule Room, Non Smoking for Male Guests

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Two Capsule Room, Non Smoking for Male Guests

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Special Offer - Capsule Room, Non Smoking for Male Guest

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Special Offer - Capsule Room, Non Smoking for Female Guest

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Shinjuku Kuyakusho-mae Capsule Hotel ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Shinjuku Kuyakusho-mae Capsule Hotel

Everyone (5)
5 out of 5
Promptness if staff and cleanliness the organisation of check-in and set up

Posted by on 14 Apr. 2019

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2 out of 5

Disappointing

I stayed in the capsule hotel as part of my Japanese experience. I’m not very tall (5 foot 11) but had to sleep diagonally because the capsule was too short. Also they were made of some type of fibre glass or plastic which creaked and rattled every time a neighboring guest moved or raised/lowered his blind. The sleeping floor was hot and stuffy with no air flow or ventilation. The capsule was dusty inside. Not worth the cheap price I paid for the accomodation and better off paying more for comfort elsewhere

Posted by , from Australia on 1 Nov. 2017

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3 out of 5

Dissappointing

You don’t expect much for $46 Aud a night but did expect cleaninless. My capsule was dusty and hadn’t been wiped over before my stay. The capsule area was hot with poor ventilation and over night the lights were not dimmed contributing to a poor sleep. Also other guests were relatively noisy in the morning despite hotel etiquette and rules advising against this. I’m only 5,11 tall and needed to sleep diagonal to stretch out in the capsule. I understand that traditionally Japanese are not tall but surely in a modern hotel the larger/taller individual can now be taken into consideration. Would not recommend as even the Japanese experience aspect of it doesn’t compensate for the night i spent there

Posted by , from Australia on 28 Oct. 2017

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4 out of 5

Good location

I found it a bit hard to find the hotel signs not that clear

Posted by on 22 Jul. 2016

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4 out of 5

Cool experience

Interesting experience. The shower area is traditional. The capsules are comfier than you'd think. Good for the price

Posted by , from melbourne on 23 Jun. 2016

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About the Shinjuku Kuyakusho-mae Capsule Hotel

Location 1-2-5 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to 160-0021

Property Features

Shinjuku Kuyakusho-mae Capsule Hotel offers its guests a sauna, a vending machine, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. Shinjuku Kuyakusho-mae Capsule Hotel also features laundry facilities and an elevator. Smoking is allowed in designated areas at this Tokyo property.

  • 330 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Lockers available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Limited onsite parking

Transport

  • Airport: Haneda Airport (HND) (29.9 km / 18.6 mi)
  • Train station: Seibu-Shinjuku Station (0.5 km / 0.3 mi)
  • Metro station: Shinjuku-sanchome Station (0.5 km / 0.3 mi)

Room Amenities

Shinjuku Kuyakusho-mae Capsule Hotel offers 330 accommodations with safes and hair dryers. Televisions come with digital channels. Bathrooms include showers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

  • Television
  • Digital channels
  • Shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Toilet with electronic bidet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The hotel is closed for cleaning from 10 AM - 2 PM. This also applies to rooms that are booked for multiple nights.

Children ages 6-14 must be accompanied by an adult of the same gender. If not accompanied by an adult of the same gender, their reservation will be canceled on arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This capsule hotel allows 1 guest per room in an area designated by gender, regardless of age.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: JPY 500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capsule Hotel Shinjuku
  • Capsule Shinjuku
  • Kuyakushomae
  • Kuyakushomae Capsule
  • Kuyakushomae Capsule Hotel
  • Kuyakushomae Capsule Hotel Shinjuku
  • Shinjuku Capsule
  • Shinjuku Kuyakushomae
  • Shinjuku Kuyakushomae Capsule
  • Shinjuku Kuyakushomae Capsule Hotel
  • Shinjuku Kuyakushomae Capsule Hotel Tokyo
  • Kuyakusho-mae Capsule Hotel
  • Shinjuku Kuyakusho-mae Capsule
  • Kuyakusho-mae Capsule
  • Shinjuku Kuyakusho mae Capsule Hotel
  • Shinjuku Kuyakusho-mae Capsule Hotel Tokyo
  • Shinjuku Kuyakusho-mae Capsule Hotel Capsule Hotel
  • Shinjuku Kuyakusho-mae Capsule Hotel Capsule Hotel Tokyo

You should know

  • Children 5 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.