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4.4 out of 5

"Great location, very friendly staff and comfortable bed! " More

By a verified traveller on Mon 24 Jun 2019

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Hotel Description

SHIBUYA HOTEL EN puts you in the heart of Tokyo, within just a 10-minute stroll of popular attractions like Shibuya Crossing and Cerulean Tower. Highlights at this hotel include in-room free WiFi, free Internet, and LED TVs.

All 58 individually furnished rooms feature digital TV, free bottled water, and safes. Nice touches to enhance your stay include slippers, while premium bedding and down comforters invite a good night's rest. Refrigerators, hair dryers, and desks are also available.

The restaurant, Bistro三十五段屋, is open for dinner. Other amenities include free WiFi in public areas and laundry facilities.

Attractions within a 15-minute walk of this 3-star Shibuya hotel include Shibuya Hikarie and NHK Hall.

[Renovated] Japanese Modern Double - Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$135* Per night/room 30 Nov. - 1 Dec.

Executive Twin Room - Non Smoking (9F Old Folk House, Kominka)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Executive Twin Room - Non Smoking (Cave, Doukutsu)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Executive Double Room - Non Smoking (Oriental)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (Factory Modern) - Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

[Renovated] Factory Modern Twin - Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

SHIBUYA HOTEL EN ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SHIBUYA HOTEL EN

Everyone (8) Couples (1)
5 out of 5
Great location, very friendly staff and comfortable bed!

Posted by on 24 Jun. 2019

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Comment from Hotel Management

8 Jul. 2019 by Chang(Ms.)

Thank you for your valuable comments and compliments. We appreciate your comments very much! We will continue to provide good service quality for customers, and we are looking forward to welcoming you to our hotel again!

5 out of 5
Excellent hotel in a perfect location with friendly and helpful staff!

Posted by on 28 Jan. 2019

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Comment from Hotel Management

25 Feb. 2019 by Chang(Ms.)

Thank you for your valuable comments and compliments. We appreciate your comments very much! We will continue to provide good service quality for customers, and we are looking forward to welcoming you to our hotel again!

4 out of 5
A little bit hard to find but a lovely hotel with everything you need, not far from Shibuya Station (about 8 mins way)

Posted by on 22 Jan. 2019

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Comment from Hotel Management

25 Feb. 2019 by Chang(Ms.)

Thank you for your valuable comments and compliments. We appreciate your comments very much! We will continue to provide good service quality for customers, and we are looking forward to welcoming you to our hotel again!

4 out of 5

Don't lose the room key!

We lost the room key on our stay and the hotel charged us 150000 Yen for losing it. I understand it was our fault losing the key, but not once we're we told that the fee of losing the key would be worth that much money. Hopefully they will tell guest from now on.

Posted by on 16 Feb. 2018

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3 out of 5

Very small rooms

Pros: Location and cleanliness.
Cons: Room size and breakfast
Location: 5 min walk to the train station. In the heart of Shibuya.
The rooms are very small. I know space is at a premium in Tokyo however I still think these rooms were very small. The breakfast is extremely basic. Otherwise it was clean and everything worked and it was in a good location handy to the main train station. Overall I would stay again if only for a night or 2.

Posted by , from New Zealand on 23 Oct. 2017

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5 out of 5

Great Location

This was centrally located with great rooms and friendly staff. Easy walk to bars restaurants train station and tourist attractions.

Posted by , from Brisbane, Australia on 27 Jul. 2017

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5 out of 5

Lovely hotel, very contemporary.

Great venue, surrounded by very cool bars and restaurants. Very comfortable and contemporary. Staff were friendly and helpful.

Posted by , from Australia on 8 Jul. 2017

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5 out of 5
Great stay, would definitely recommend to people wanting to stay in central shibuya. Very friendly staff, beautiful clean room. Would definitely stay here again

Posted by on 13 Mar. 2017

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4 out of 5

Fantastic location, weird room layout

This location cannot be beaten, tight in the middle of Shibuya. The hotel and room were clean and in good condition, but the room layout is odd - curtains and Venetian blinds in the bathroom facing into the sleeping area, a toilet that never stops cleaning or flushing, no bedside tables, and air conditioning that won't cool down. The room decor is nice, but it's not a practical space to stay for more than a few days.

Posted by , from sydney, australia on 20 Jan. 2017

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Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. SHIBUYA HOTEL EN also features laundry facilities, dry cleaning/laundry services, and a safe deposit box at the front desk. This 3-star Tokyo hotel is smoke free.

  • 58 guestrooms or units
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Narita Intl. Airport (NRT) (77 km / 47.8 mi)
  • Train station: Shinsen Station (0.5 km / 0.3 mi)
  • Metro station: Shibuya Station (0.7 km / 0.4 mi)

Room Amenities

SHIBUYA HOTEL EN offers 58 accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature down comforters and premium bedding. 40-inch LED televisions come with digital channels. Bathrooms include showers, slippers, toilets with an electronic bidet, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LED television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Bistro三十五段屋 - This restaurant serves dinner only.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 15
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 6:00 AM - midnight. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - midnight.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at SHIBUYA HOTEL EN

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Shibuya City
  • Shibuya City Hotel
  • SHIBUYA EN
  • Shibuya City Hotel Tokyo
  • SHIBUYA HOTEL EN Tokyo
  • SHIBUYA HOTEL EN (Formerly Shibuya City Hotel)
  • SHIBUYA HOTEL EN Hotel
  • SHIBUYA HOTEL EN Tokyo
  • SHIBUYA HOTEL EN Hotel Tokyo

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.