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4.7 out of 5

"Nice, clean hotel. So close to Tokyo station. Everything is included and provided - they think of everything! " More

By a verified traveller on Fri 25 Jan 2019

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Hotel Description

At Mitsui Garden Hotel Otemachi you'll be within a 20-minute stroll of popular places like Akihabara Electric Town and Tokyo International Forum. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs, safes, and hair dryers, featured in all 191 individually decorated rooms. You'll find nice touches like slippers and free toiletries to enhance your stay.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Additionally, you'll find laundry facilities, multilingual staff, and luggage storage. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 11 AM.

Within a 30-minute walk of this 3.5-star Chiyoda hotel, attractions include Tokyo Imperial Palace and Nippon Budokan.

Economy Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$72* Per night/room 28 Feb. - 1 Mar.

Comfort Double Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mitsui Garden Hotel Otemachi ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mitsui Garden Hotel Otemachi

Everyone (3)
5 out of 5
Nice, clean hotel. So close to Tokyo station. Everything is included and provided - they think of everything!

Posted by on 25 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by Front Office Manager

Thank you for having stayed at Mitsui Garden Hotel Otemachi and provide us your feedback for your previous stay. We are trilled to know that you enjoyed your stay and the fact that the facilities of our hotel meet your expetations. Please rest assure that we will do our best to keep our high standard service to satisfy even more our next guest. Once again, thank you for your time and we look forward to welcome you back in the near future. Mitsui Garden Hotel Otemachi Front Office Manager

5 out of 5
Friendly & helpful staff, clean, comfortable, centrally located. Little difficult to initially find, but remember the 7/11 & you would be there.

Posted by , from Australia on 18 Oct. 2018

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Comment from Hotel Management

21 Oct. 2018 by Front Office Manager

Thank you for staying with us and taking the time to write about your experience. Your good words regarding our staff makes us really happy. We will do our best to keep and improve our customer service. We are glad to know that you apreciate the cleanliness and the comfy vibes from our hotel. As you said, the location can be a little hard to find for the first times. But we hope that our guest could be satisfied with the location thanks to the 3 stations nearby our hotel. Thank you again and we certainly hope that your time at Mitsui Garden Hotel Otemachi was a memorable one. Warms regards Mitsui Garden Hotel Otemachi

4 out of 5
Nice hotel close to Tokyo station and other transportation

Posted by on 12 Aug. 2018

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Comment from Hotel Management

15 Sep. 2018 by Front Office Manager

Thank you for your staying at Mitsui Garden Hotel Otemachi. We are glad to hear that you had no trouble with transportation. We are looking forward to see you again. Thank you.

Renovations + Closures

The property is closed between April 13 and May 06.

Property Features

There's a restaurant on site. Public spaces have free WiFi. Mitsui Garden Hotel Otemachi also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This 3.5-star Tokyo hotel is smoke free.

  • 191 guestrooms or units
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Kanda Station (0.6 km / 0.4 mi)
  • Metro station: Shinnihombashi Station (0.7 km / 0.5 mi)

Room Amenities

Mitsui Garden Hotel Otemachi offers 191 accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM.

Mitsui Garden Hotel Otemachi has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) or complete a health declaration.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1540 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mitsui Garden Hotel Otemachi Tokyo
  • Mitsui Garden Otemachi Tokyo
  • Mitsui Garden Otemachi
  • Mitsui Garden Otemachi Tokyo
  • Mitsui Garden Hotel Otemachi Hotel
  • Mitsui Garden Hotel Otemachi Tokyo
  • Mitsui Garden Hotel Otemachi Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.