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Hotel New Ueno

3.0 star property

Photo gallery for Hotel New Ueno

Exterior
Down duvets, pillow-top beds, desk, blackout curtains
Hallway
Property entrance
Down duvets, pillow-top beds, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
The current price is AU$95
6 May - 7 May

Explore the area

View map
7-2-5 Ueno Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Place, Ameyoko Shopping District
    ‪4 min walk‬
  • Place, Ueno Park
    ‪5 min walk‬
  • Place, Ueno Zoo
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Single Room, 1 Single Bed, Non Smoking, Annex Building

Down duvets, pillow-top beds, desk, blackout curtains

Single Room, 1 Single Bed, Non Smoking, Annex Building

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Single Bed, Smoking, Annex Building

Down duvets, pillow-top beds, desk, blackout curtains

Single Room, 1 Single Bed, Smoking, Annex Building

8.8 out of 10
Excellent
(3 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, Non Smoking (Single Use)

Down duvets, pillow-top beds, desk, blackout curtains

Double Room, 1 Double Bed, Non Smoking (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, Smoking (Single Use)

Down duvets, pillow-top beds, desk, blackout curtains

Double Room, 1 Double Bed, Smoking (Single Use)

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Compact Twin Room, 2 Single Beds, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Compact Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Compact Twin Room, 2 Single Beds, Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Compact Twin Room, 2 Single Beds, Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Double Room, Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Economy Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Down duvets, pillow-top beds, desk, blackout curtains

Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Double Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Japanese Traditional Room Non smoking 

Down duvets, pillow-top beds, desk, blackout curtains

Japanese Traditional Room Non smoking 

  • 12 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Single Room, 1 Single Bed, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Single Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Tokyo

Hotel New Ueno puts you in the centre of Tokyo, 0.5 km (0.3 mi) from Ueno Park and 2 km (1.3 mi) from Sensoji Temple. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .Uenotei is open for breakfast. Added amenities include free Wi-Fi in public areas and laundry facilities. Local cuisine breakfast is available daily between 7 AM and 9 AM. .You'll be 3 km (1.8 mi) from Tokyo Dome and 3.4 km (2.1 mi) from Tokyo Skytree with a stay at this 3-property class Ueno hotel.

What's nearby

  • Ueno no Mori Sakura Terrace - 3 min walk - 0.3 km
  • Ameyoko Shopping District - 4 min walk - 0.4 km
  • Ueno Park - 5 min walk - 0.4 km
  • Ueno Zoo - 6 min walk - 0.5 km
  • University of Tokyo - 13 min walk - 1.2 km

Getting around

  • Keisei-Ueno Station - 6 min walk
  • Inaricho Station - 7 min walk
  • Tokyo (NRT-Narita Intl.) - 79 min drive

Restaurants

  • ‪晩杯屋 FUNDES上野店 - ‬1 min walk
  • ‪サウナ&カプセルホテル北欧 - ‬1 min walk
  • ‪ファーストキッチン・ウェンディーズ - ‬1 min walk
  • ‪博多ラーメン 長浜や - ‬1 min walk
  • ‪富士そば 上野店 - ‬1 min walk

About this property

Hotel New Ueno

As a guest of Hotel New Ueno, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel New Ueno also features a lift and a water dispenser.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 72 guestrooms or units
  • 8 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • Water dispenser
Hotel New Ueno offers 72 accommodations with complimentary slippers and a hairdryer. Pillowtop beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Centurion Hotel & Spa Ueno Station
Ueno
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
4.0 out of 5, Very good, 1,002 reviews
The price is AU$74
6 May - 7 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7 AM to 9 AM for a fee: JPY 1,430 for adults and JPY 1,430 for children

Restaurants on site

  • Uenotei

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 17-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served 7 AM-9 AM (last entry 8:30 AM)
This property is renovating guestroom bathrooms in the main building from 9 AM-6 PM, May 11-July 11, 2026. Guests may hear construction-related noise and smell odours during this time.

Renovations and closures

The property will be renovating from 11 May 2026 to 11 July 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 1430 for adults and from JPY 1430 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPay
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments and PayPay. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Ueno
New Hotel Ueno
New Ueno
New Ueno Hotel
Ueno New Hotel
Hotel New Ueno Tokyo, Japan
Hotel New Ueno Tokyo
Hotel New Ueno Hotel
Hotel New Ueno Tokyo
Hotel New Ueno Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel New Ueno?

Hotel New Ueno offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Ueno?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Hotel New Ueno on 6 May 2026 start from AU$95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel New Ueno?

The closest beach to Hotel New Ueno is Odaiba Beach Park (9 km).

Does Hotel New Ueno serve breakfast?

Yeah, local cuisine breakfast is offered daily from 7 AM to 9 AM.

Is there a free airport shuttle available at Hotel New Ueno?

No, Hotel New Ueno does not offer an airport shuttle service.

What time are check-in & check-out at Hotel New Ueno?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel New Ueno?

No, only service animals are allowed.

Hotel New Ueno Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 211 out of 683 reviews
Rating 8 - Good. 323 out of 683 reviews
Rating 6 - Okay. 114 out of 683 reviews
Rating 4 - Poor. 26 out of 683 reviews
Rating 2 - Terrible. 9 out of 683 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sim Hom

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

8/10 Good

Wade

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Wai Chuen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staffs, fast and smooth check in
Stayed 1 night in Jan 2026

8/10 Good

Hirotoshi

Stayed 1 night in Jan 2026

8/10 Good

Neale

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2026

8/10 Good

Chak Kuen Patrick

Stayed 2 nights in Dec 2025

8/10 Good

Dicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviniently located near Ueno JR station. Easy access to the station and plenty of nearby food around.
Stayed 1 night in Dec 2025

10/10 Excellent

Kenichi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Checkin process was super easy and fast, it counts after a long flight and getting late at night. I think I asked for job-smoking but my room was probably a smoking room. The location was so close to the station and have restaurants everywhere nearby.
Stayed 1 night in Dec 2025

8/10 Good

Zeniff

Stayed 1 night in Nov 2025

10/10 Excellent

Keith-Ann

Stayed 4 nights in Oct 2025

8/10 Good

roland

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the Hilton. Seemed authentic and extremely hospitable. Will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location - very close to Ueno station.
Stayed 1 night in Jul 2025

10/10 Excellent

Shengguang

Liked: Cleanliness, amenities
Clean room and nice staff.
Stayed 3 nights in Jun 2025

8/10 Good

Mika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location Near Ueno Station The location of this hotel was fantastic—just a 3-minute walk to Ueno Station, which made getting around Tokyo so easy. I also loved that it’s close to Ueno Zoo and the park, which was perfect for a relaxing afternoon stroll. While the hotel itself is a bit dated and the rooms are on the smaller side, it had everything I needed for a short stay. The in-room fridge and kettle were convenient, and there are plenty of convenience stores nearby. I would definitely stay here again for the unbeatable location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for visiting Ueno Park. Very friendly and courteous staff!
Stayed 1 night in Jun 2025

8/10 Good

Juan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lance

Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
I stayed at this property recently and found it to be incredibly convenient—especially since I had to take the train multiple times. It’s very close to both Ueno Station and Keisei Ueno Station, which made getting around Tokyo much easier. That said, the property could use a bit more maintenance. The lobby wasn’t quite what I expected—it felt a little cluttered, mostly due to the large amount of luggage being stored there for guests. It didn’t feel as welcoming as it could have. The staff, however, were amazing as always. Everyone was kind, helpful, and courteous, which made a big difference in the overall experience. The rooms were very small, but they had everything I needed for a short stay. Some of the furniture felt a bit outdated, and the carpet definitely could use some attention—it didn’t feel like the cleanest. Overall, while the hotel has some areas that could be improved, the location and the wonderful staff made it a convenient and decent choice for a quick trip.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Zuccoli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, great access to Ueno station, and local shops and food.
Stayed 1 night in Mar 2025

8/10 Good

HonMing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very nice and helpful. The Japanese style breakfast set is delicious and good for health.
Stayed 4 nights in Mar 2025

8/10 Good

Greig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had room 610...quiet. Room was at rear, view of a wall 4 metres away..but thats ok, aided to the quietness. Clean, with room to swing 1/2 a cat. Super close to the station and Uneo Park, fortunate to be there for the cherry blossoms yesterday 28th March.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bo Yan

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights in February. The convenience of the location can’t really be beat, as it’s right next to Ueno Station. Here’s some pros and cons: Pros: • Super convenient • Great staff • Nice sized room (for a business hotel) • Basement restaurant breakfast was excellent. • Clean hotel • Our room had two beds, with enough space for our luggage. Cons: • There was some peeling wallpaper by the window. • The window faced a wall. • Bathroom was small, but not bad, just small. • We noticed an odd smell when we first entered, but that did vanish after opening the window and where came back, so. As far as business hotels go, this is one of the best I’ve stayed in. Yes, I’d stay here again, especially during short layovers between travel across Japan. Good hotel for the price.
Stayed 2 nights in Feb 2025

8/10 Good

Raelene

Liked: Cleanliness, property conditions & facilities
The rooms were pretty small with 2 double beds and a small space between them. Only stayed for one night so very hard to review.
Stayed 1 night in Jan 2025