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Hotel JAL City Tokyo Toyosu

Property class: 4

Photo gallery for Hotel JAL City Tokyo Toyosu

[Upper Floor] Moderate Queen Plus Room - Non-Smoking | View from room
Room amenity
Daily buffet breakfast for a fee
Property amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$127
24 Aug - 25 Aug

Explore the area

View map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061
  • Place, teamLab Planets TOKYO
    ‪5 min walk‬
  • Place, Toyosu Market
    ‪8 min walk‬
  • Place, Tokyo Garden Theater
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for 16/17 Floor Superior Twin Plus Non Smoking

A hotel room with two beds, a sofa, a small table, and a city view.

16/17 Floor Superior Twin Plus Non Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Non-smoking

A hotel room with two beds, a sofa, a small table, and a cityscape view.

Superior Twin Non-smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 16/17 Floor Superior Queen Plus Non Smoking

A hotel room with a large bed, a round table, a chair, a city view, and a decorative wall piece.

16/17 Floor Superior Queen Plus Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

A hotel room with a bed, a view of a cityscape at night, and a modern chandelier.

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Moderate Queen Room - Non-Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Moderate Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

[Regular Floor] Superior Queen Room - Non-Smoking

[Regular Floor] Superior Queen Room - Non-Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

[Regular Floor] Superior Twin Room - Non-Smoking

[Regular Floor] Superior Twin Room - Non-Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Moderate Queen Room, No Room Cleaning, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Moderate Queen Room, No Room Cleaning, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Connecting Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Connecting Room - Non-Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Upper Floor] Connecting Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Connecting Plus Room - Non-Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Run of House, No Room cleaning, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House, No Room cleaning, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Moderate Twin Room, No Room cleaning, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Moderate Twin Room, No Room cleaning, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Tokyo

You'll be connected to a railway/underground station at Hotel JAL City Tokyo Toyosu, and within a short 5-minute stroll of teamLab Planets TOKYO and Toyosu PIT. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's restaurant, you can grab a bite to eat. Added amenities include free Wi-Fi in public areas and a microwave in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Koto hotel include Ariake Arena and Toyosu Market.

What's nearby

  • teamLab Planets TOKYO - 5 min walk - 0.4 km
  • Toyosu PIT - 8 min walk - 0.7 km
  • Toyosu Market - 8 min walk - 0.7 km
  • Tokyo Garden Theater - 15 min walk - 1.3 km
  • Urban Dock LaLaport Toyosu - 17 min walk - 1.4 km

Getting around

  • Kokusai-tenjijo Station - 2 min drive
  • Shijo-mae Station - 4 min walk
  • Tokyo (HND-Haneda) - 28 min drive

Restaurants

  • ‪Vegan Ramen UZU Tokyo - ‬5 min walk
  • ‪Starbucks - ‬15 min walk
  • ALOHA TABLE
  • ‪ケンタッキーフライドチキン - ‬15 min walk
  • ‪Blue Bottle Coffee - ‬13 min walk

About this property

Hotel JAL City Tokyo Toyosu

There's a restaurant on site. Public spaces have free WiFi. Hotel JAL City Tokyo Toyosu also features multilingual staff, dry cleaning/laundry services, and a corner/local shop. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tokyo hotel is smoke free.

  • 330 guestrooms or units
  • 17 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Hotel JAL City Tokyo Toyosu offers 330 air-conditioned accommodations with a safe and complimentary bottles of water. 43-inch LCD televisions come with digital channels, pay-per-view films and Netflix.

Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,500 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in hallways
  • Lever door handles
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2400 for adults and from JPY 1200 for children
  • Covered self-parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels) guidelines.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Frequently asked questions

What is the cancellation policy at Hotel JAL City Tokyo Toyosu?

Hotel JAL City Tokyo Toyosu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel JAL City Tokyo Toyosu?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Tokyo Toyosu on 24 Aug 2026 start from AU$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel JAL City Tokyo Toyosu?

Yep, Hotel JAL City Tokyo Toyosu has a covered self car park for JPY 1500 per day. A self car park is also available, for a fee. Onsite parking is limited.

Is Hotel JAL City Tokyo Toyosu family-friendly?

You bet! With amenities such as a corner/local shop, as well as children's slippers in the guestrooms, it's no surprise that Hotel JAL City Tokyo Toyosu is a hit with families.

Does Hotel JAL City Tokyo Toyosu serve breakfast?

Sure does, buffet brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel JAL City Tokyo Toyosu?

No, Hotel JAL City Tokyo Toyosu does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel JAL City Tokyo Toyosu?

Yep, you can grab a meal at Hotel JAL City Tokyo Toyosu's onsite restaurant.

What time are check-in & check-out at Hotel JAL City Tokyo Toyosu?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel JAL City Tokyo Toyosu?

No, only service animals are allowed.

Hotel JAL City Tokyo Toyosu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, good breakfast with lots of selection, awesome transit
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexis John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great staff and Lawson’s in lobby!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Awesome place. Great stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a very good standard
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

YENLIN

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and the hotel location is good
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay & close to a transit system to get into the heart of the cities
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean and modern. Great room, if a little small, not enough places to empty out the suitcases. Fantastic staff and location. Would be happy to stay again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Marinalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful area. Staff was extremely kind and helpful. Room was great size. Will be utilizing their facilities for future trips.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great. Very good neighborhood. It’s good for family to stay. A little away from city but it’s safer and quieter
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us with quick access to various bus and train routes
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good amenities, staff friendly, room great. Breakfast buffet was amazing.
Stayed 13 nights in Feb 2026
Verified review

8/10 Good

EVE A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very good and the staff were very friendly and helpful. The room was very nice but small. There were no area to open our suitcase or sit. Only the bed was available to sit or relax on.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect thank you
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good Room with great bathroom and service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Room and bathroom were very clean, great views. There’s also a Lawson downstairs.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great service. A little remote but close of Big Sight Expo
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean rooms and attention for all our questions, the breakfast was great and staff always making sure everything was there at any time
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Melvin Jan

Liked: Cleanliness, amenities, property conditions & facilities
Service was outstanding, attached convenience store was a great touch.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great & the property was wonderful. I loved my room. The best thing by far at JAL City Tokyo was the staff! The reception team was outstanding. I was shocked to learn one of the best team members was a trainee.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient store 24/7 with entrance from inside the hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Polrat

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very convenient to go around the area
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding reception team. I was shocked to learn one of the best team members was a trainee (Ms. Yamamato). She was amazing. Reception manager Ms. Ishikawa who trained her is fantastic!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy check in and out. The room was clean and I really liked the toilet and shower was separate. Bed was comfortable and clean. Access to the train station and catch the bus was so easy.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dayanarra

Liked: Cleanliness, property conditions & facilities
Had the best time in this hotel! Enough space for my family of 4. Definitely going back to this place in the future
Stayed 3 nights in Feb 2026