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Sheraton Hanoi Hotel

5.0 star property
Luxury spa hotel near Ho Chi Minh Mausoleum

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Photo gallery for Sheraton Hanoi Hotel

2 restaurants, breakfast served
Club Suite, 1 Bedroom
2 restaurants, breakfast served
Deep soaking bathtub
Gym
Reviews
8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast available
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • Restaurant

Explore the area

Map
K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, 10000
  • Popular LocationHo Chi Minh Mausoleum4 min drive
  • Popular LocationDong Xuan Market4 min drive
  • Popular LocationHoan Kiem Lake5 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)29 min drive

Room options

View all photos for Room, 1 King Bed

Select Comfort beds, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Fireplace
Air conditioning
Connecting rooms available
TV
Blackout curtains
Select Comfort bed
Private bathroom
Bathrobes
  • 37.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Select Comfort beds, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Fireplace
Air conditioning
Connecting rooms available
TV
Blackout curtains
Select Comfort bed
Private bathroom
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Select Comfort beds, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Fireplace
Air conditioning
Connecting rooms available
TV
Blackout curtains
Select Comfort bed
Private bathroom
Bathrobes
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Select Comfort beds, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Fireplace
Air conditioning
Connecting rooms available
TV
Blackout curtains
Select Comfort bed
Private bathroom
Bathrobes
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Select Comfort beds, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Fireplace
Air conditioning
Connecting rooms available
Club Lounge
TV
Blackout curtains
Select Comfort bed
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Select Comfort beds, minibar, in-room safe, desk

Club Room, 2 Single Beds

Highlights

Fireplace
Air conditioning
Connecting rooms available
Club Lounge
TV
Blackout curtains
Select Comfort bed
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

37-inch TV with cable channels, fireplace, table football

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout curtains
Select Comfort bed
  • 67 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout curtains
Select Comfort bed
  • 112 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room

Club Suite, 1 King Bed

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout curtains
Select Comfort bed
  • 123 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room

Club Suite, 1 King Bed

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout curtains
Select Comfort bed
  • 176 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

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Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (1002)
The price is AU$220
for 1 night
includes taxes & fees
1 June - 2 June
InterContinental Hanoi Westlake, an IHG Hotel

About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at Sheraton Hanoi Hotel. You'll be 3.4 km (2.1 mi) from Dong Xuan Market and 3.4 km (2.1 mi) from Ho Chi Minh Mausoleum. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing day at Oasis Relaxation can include hot stone massages, body scrubs and facials along with aromatherapy and mani/pedis. The buffet restaurant, Oven D'or, is open for breakfast, brunch, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court, sauna and kids' swimming pool. 14854 square feet (1380 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Tay Ho hotel, you'll be 3.8 km (2.4 mi) from O Quan Chuong and 4.4 km (2.7 mi) from Thang Long Water Puppet Theatre.

What's nearby

  • West Lake - 1 min walk
  • Ho Chi Minh Mausoleum - 4 min drive
  • O Quan Chuong - 4 min drive
  • Dong Xuan Market - 4 min drive
  • Hoan Kiem Lake - 5 min drive

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Ga Co Loa Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 29 min drive

Restaurants

  • The Slavic Teahouse - 2 min walk
  • Sheraton Club Lounge - 3 min walk
  • Oven D'or Restaurant - 3 min walk
  • Oriberry Coffee - 2 min walk
  • Moose And Roo - 2 min walk

About this property

Sheraton Hanoi Hotel

Luxury spa hotel near Ho Chi Minh Mausoleum
Sheraton Hanoi Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 10 meeting rooms, and limo/town car service. Event space at this hotel measures 14854 square feet (1380 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the luxury Sheraton Hanoi Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 1 building
  • 299 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 14854 sq ft of conference space
  • 1380 sq. m of conference space
  • Built in 2004
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Sheraton Hanoi Hotel offers 299 accommodations with fireplaces and minibars. Beds feature Select Comfort mattresses. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Oasis Relaxation has 3 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 25 for adults and USD 12.50 for children
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Hemispheres
  • Lobby Lounge
  • Oven D'or

Things to do

  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (14,854 square foot of space)

Outdoors

  • Garden
  • On a lake
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2004
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Electrical adapters
  • Fireplace
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Club Lounge
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.31 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Airport shuttle fee: USD 120 per vehicle (return, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.31 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses wind energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 3-device limit.

Property is also known as

Hanoi Hotel Sheraton
Hanoi Sheraton
Hanoi Sheraton Hotel
Hotel Sheraton Hanoi
Sheraton Hanoi
Sheraton Hanoi Hotel
Sheraton Hotel Hanoi
Sheraton Hotel Hanoi Hotel
Sheraton Hanoi Hotel Hotel
Sheraton Hanoi Hotel Hanoi
Sheraton Hanoi Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Sheraton Hanoi Hotel?

Sheraton Hanoi Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Hanoi Hotel?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at Sheraton Hanoi Hotel on 19 May 2024 start from AU$207.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Hanoi Hotel?

Yep, Sheraton Hanoi Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Sheraton Hanoi Hotel?

Yep, Oasis Relaxation is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Sheraton Hanoi Hotel have a pool?

Sheraton Hanoi Hotel has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sheraton Hanoi Hotel?

Sheraton Hanoi Hotel features a full-service spa, a health club and an outdoor pool. All guestrooms come with Select Comfort beds, 24-hour room service and fireplaces.

What makes Sheraton Hanoi Hotel a romantic place to stay?

Al fresco dining and couples dining, as well as comfy beds and fireplaces in the guestrooms, help set the scene for a romantic weekend at Sheraton Hanoi Hotel.

Is Sheraton Hanoi Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as highchairs in the guestrooms, it's no surprise that Sheraton Hanoi Hotel is a hit with families.

Does Sheraton Hanoi Hotel serve breakfast?

Yep, buffet brekkie is offered daily.

Is there a free airport shuttle available at Sheraton Hanoi Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Hanoi Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Hanoi Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Hanoi Hotel?

No, pets and service animals are not allowed.

Sheraton Hanoi Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 401 reviews" "
Rating 8 - Good. 143 out of 401 reviews" "
Rating 6 - Okay. 39 out of 401 reviews" "
Rating 4 - Poor. 12 out of 401 reviews" "
Rating 2 - Terrible. 7 out of 401 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pankaj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Overall Stay
Overall stay was awesome. Very nice property, food is good, breakfast spread is nice, staff very helpful and nice room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sreekala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and staff were so helpful and accommodate every reasonable request. If you want to have a peaceful vacation , strongly recommend this place.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were amazing. The breakfast area was lovely and they handled our son's wedding event brilliantly well.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of few full service hotels with spacious floor plan. I like and enjoyed my stay. Thank you!
Stayed 2 nights in Aug 2023

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All staff members were friendly and helpful. Location is not convenient to old/French quarter.
Stayed 3 nights in May 2023

8/10 Good

SUREKHA

Travelled with group
Stayed 2 nights in Apr 2023

4/10 Poor

Lisa

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

TAPAN

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Feb 2023

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just lovely this hotel
Everything was amazing, the team took great care of me, I could not ask for a better stay
Stayed 1 night in Feb 2023

10/10 Excellent

Hyungshin

Stayed 1 night in Jan 2023