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JM Marvel Hotel & Spa

4.0 star property
Art Deco hotel with full-service spa and free breakfast

Photo gallery for JM Marvel Hotel & Spa

Front of property
Lobby lounge
View from property
Marvel Balcony | View from room
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, free WiFi

Honeymoon Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Marvel Balcony

Marvel Balcony | View from room

Marvel Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Cozy Twin Room

Highlights

Air conditioning
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
Cable channels
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Minibar, in-room safe, desk, free WiFi

Junior Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

Minibar, in-room safe, desk, free WiFi

Family Cozy Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Cozy Double Room

Deluxe Cozy Double Room

Deluxe Cozy Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Marvel Balcony

Honeymoon Marvel Balcony | View from room

Honeymoon Marvel Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Hanoi

JM Marvel Hotel & Spa puts you in the heart of Hanoi, within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this Art Deco hotel include a full-service spa, a restaurant and free buffet breakfast. .A day of pampering can include massages and facials. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 4-property class Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪AHA Cafe - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Phở Bò 8A - Hàng Da - ‬1 min walk
  • ‪Nghĩa Cafe - Hàng Da - ‬1 min walk

About this property

JM Marvel Hotel & Spa

Art Deco hotel with full-service spa and free breakfast
JM Marvel Hotel & Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at JM Marvel Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 01 building
  • 45 guestrooms or units
  • 10 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Childcare (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
JM Marvel Hotel & Spa offers 45 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Languages

English

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  • Spa
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 1,054 reviews
The price is AU$93
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at JM Marvel Hotel & Spa?

Yep, there is an onsite spa at JM Marvel Hotel & Spa. You'll enjoy heaps of services like facials and body treatments.

Does JM Marvel Hotel & Spa serve breakfast?

Yep, our visitors adore the free buffet breakfast here! Available daily from 6:30 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at JM Marvel Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at JM Marvel Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at JM Marvel Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JM Marvel Hotel & Spa?

No, pets are not allowed.

JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 646 out of 752 reviews
Rating 8 - Good. 77 out of 752 reviews
Rating 6 - Okay. 20 out of 752 reviews
Rating 4 - Poor. 4 out of 752 reviews
Rating 2 - Terrible. 5 out of 752 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ling-hua

Stayed 1 night in Feb 2025

6/10 Okay

Shankar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite small, although the hotel was centrally located. The staff were friendly. The roof top bar was nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit and was the same, Great! The location is right in the middle of Old Quarter Ha Noi, walkable to many food spots, shopping, etc. Very clean rooms and comfortable, also fast laundry service. Sky Bar on the roof and a full restaurant servicing delicious Vietnamese food. We will return again,
Stayed 5 nights in Feb 2025

10/10 Excellent

LYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience of any hotel or resort we have ever experienced. First class service worth a smile. The hotel staff, from the Bell Hops, to the Front Desk, to the Room Attendants, to the Spa Staff, to the Kitchen Staff, all approached their duties with such enthusiasm and sincerity. They were professional yet warm. My husband and I both celebrated our birthdays during our stay. They arranged special birthday celebrations for each of us. They made us feel like family. Our king-sized suite with a street view balcony was just like their photos. The bed was so welcoming and comfortable. The shower had great water pressure and never seemed to run out of hot water. It was nice to have bottled water included each day. The decor was beautiful and elegant. We did not want for anything. The location was excellent: in the Old Quarter, but not on a busy street. All attractions were walkable. If you ever find yourself wanting to visit an Asian country, We would highly recommend you look to come to Vietnam. Make Hanoi your first stop. We did it for 10 days and loved it. We also recommend you stay at JM MARVEL HOTEL AND SPAR RESORT in the Old Quartet. You will love it.
Stayed 10 nights in Jan 2025

10/10 Excellent

Darren, Mentor

Liked: Cleanliness, staff & service, property conditions & facilities
Jayce the concierge and Hieu the bartender at the Sky Bar really were some of the best service experiences we had in Vietnam. We had a fabulous creative dinner at affordable prices and the breakfast is great in the morning. The rooms were appointed and modern, with great beds, just not a lot of area to move around inside the room.

10/10 Excellent

Evette

Stayed 3 nights in Jan 2025

10/10 Excellent

Katherine

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and went above and beyond to ensure a pleasant stay, rooftop bar has a nice view and the complimentary breakfast is a great bonus!
Stayed 3 nights in Jan 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay at JM Marvel in Hanoi! The staff went above and beyond to make our experience memorable. I had mentioned in passing that my partner was feeling unwell and checked in with us throughout if she needed anything—such a thoughtful touch. Ny who was our main contact point was amazing. He was super communicative and went out of his way to help us explore the city, giving us great recommendations and even helping us book a vehicle to get to the airport. It made everything so much easier and stress-free. I wish I remembered everyone's names.. but Ny's male colleague with the glasses was also a very helpful person. I also appreciated the kind young women in the morning who were attentive and asking us if we needed anything on the way out of the hotel in the morning. This level of care and attention to detail is what sets JM Marvel apart. I can't say enough, highly recommend staying here if you want exceptional service in Hanoi! My partner and I can't really imagine staying anywhere else here.
Stayed 4 nights in Jan 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff Clean , good condition rooms very close to walk around old town Wasn’t the best breakfast but there are reasonable amount of choice
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff who went above and beyond to accomodate our every need, making us feel at home and like family. Thank you so much to the JM Marvel team
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Thierry

Stayed 3 nights in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

8/10 Good

M. Elizabeth

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable to shopping, eating, lake. Staff excellent, went above and beyond. Will help you book tours, transportation and anything you need.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eunkyung Kelly

Stayed 3 nights in Jan 2025

10/10 Excellent

KIM-ANH, NEWCASTLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 4 star hotel, they act and provide 5 star level service. The hospitality at this hotel is beyond 5 stars service level. The staff is genuinely welcoming and offer the utmost attention and care to all of their guests. They have impeccable English speaking skills and confidence. I highly suggest any of you to stay here. I’d definitely stay here again. The location is prime! It’s truly central to any and all of the main attractions and food, it’s such an easy walk and easy to locate. At check in, the staff made all of us comfortable by sitting down to enjoy some tea while they take care of the check in process. In other hotels, you’d stand around and wait while they do their thing. But here, you get to sit and chill with some tea and they come to you with room keys and info about the hotel itself. The front desk staff even escorted us to our room with our bags - again, top notch service and attention! Personally, I didn’t enjoy the hotel breakfast, but my friends did and they loved the pho bo and coffee that were served there. I did get to enjoy the hotel spa where we got full body massages and a hair/head wash- some of the best care and service around! It was very relaxing and walked away feeling refreshed! Overall, highly recommended to stay here! ROI on price of stay here is well worth the value!
Stayed 2 nights in Jan 2025

10/10 Excellent

KIM-ANH, NEWCASTLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 4 star hotel, they act and provide 5 star level service. The hospitality at this hotel is beyond 5 stars service level. The staff is genuinely welcoming and offer the utmost attention and care to all of their guests. They have impeccable English speaking skills and confidence. I highly suggest any of you to stay here. I’d definitely stay here again. The location is prime! It’s truly central to any and all of the main attractions and food, it’s such an easy walk and easy to locate. At check in, the staff made all of us comfortable by sitting down to enjoy some tea while they take care of the check in process. In other hotels, you’d stand around and wait while they do their thing. But here, you get to sit and chill with some tea and they come to you with room keys and info about the hotel itself. The front desk staff even escorted us to our room with our bags - again, top notch service and attention! Personally, I didn’t enjoy the hotel breakfast, but my friends did and they loved the pho bo and coffee that were served there. I did get to enjoy the hotel spa where we got full body massages and a hair/head wash- some of the best care and service around! It was very relaxing and walked away feeling refreshed! Overall, highly recommended to stay here! ROI on price of stay here is well worth the value!
Stayed 3 nights in Jan 2025

10/10 Excellent

Eunkyung Kelly

Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the staffs were awesome, and the breakfast was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Kok Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shakyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here and I cannot wait to go back!! The staff were all so lovely! One day I didn’t feel well and they got me a tea to take with me on my tour! The rooms are clean and spacious and the breakfast each morning was phenomenal!! So many special touches here!
Stayed 6 nights in Sep 2024

8/10 Good

frank

Travelled with partner
Fabulous from moment got there till check out Thom from front desk went far beyond duty Upgraded to family room which was awesome.
Stayed 1 night in Jan 2025