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Grand Mercure Hanoi

5.0 star property

Photo gallery for Grand Mercure Hanoi

Grand Deluxe, King Bed, High Floor
A kitchen with a chef preparing food, a variety of cooking utensils, and a display of copper pots.
Presidential Suite, Club lounge access
Executive Room, 1 King Bed, Club lounge access (High Floor)
A spacious lobby with a grand staircase, modern seating, and a decorative chandelier.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$157
includes taxes & fees
3 July - 4 July

Explore the area

View map
9 CAT LINH, QUOC TU GIAM, Hanoi, 10000
  • Place, Temple of Literature
    ‪3 min walk‬
  • Place, Train Street
    ‪12 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Grand Deluxe, King Bed, High Floor

Grand Deluxe, King Bed, High Floor

Grand Deluxe, King Bed, High Floor

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Club lounge access

Deluxe Suite, 1 King Bed, Club lounge access

Deluxe Suite, 1 King Bed, Club lounge access

  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Club lounge access (High Floor)

Executive Room, 1 King Bed, Club lounge access (High Floor)

Executive Room, 1 King Bed, Club lounge access (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Single Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Club lounge access (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Club lounge access (High Floor)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite, Club lounge access

A hotel room with a large bed, a sofa, a bench, and a view of the city.

Presidential Suite, Club lounge access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at Grand Mercure Hanoi. Within just a 15-minute stroll, you'll find Temple of Literature and Ho Chi Minh Mausoleum. Highlights at this Art Deco hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, The Dining Pavilion, serves international cuisine and is open for lunch and dinner. Limitless Sky Lounge is the hotel's own rooftop bar. Enjoy the outdoor swimming pool, 24-hour gym, free pool cabanas and pool loungers. 4133 square feet (384 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Dong Da hotel include St. Joseph's Cathedral of Hanoi and West Lake.

What's nearby

  • Temple of Literature - 3 min walk - 0.3 km
  • Train Street - 12 min walk - 1.0 km
  • Ho Chi Minh Mausoleum - 13 min walk - 1.1 km
  • St. Joseph's Cathedral of Hanoi - 4 min drive - 1.5 km
  • Hoan Kiem Lake - 5 min drive - 1.9 km

Getting around

  • Hanoi Railway Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

  • ‪Lá»™c-Ally Restaurant - ‬1 min walk
  • ‪Grand Mercure Executive Lounge - ‬1 min walk
  • ‪Chè Cát Thành - ‬1 min walk
  • ‪Bánh Xèo - ‬2 min walk
  • ‪Pizza Hut - ‬3 min walk

About this property

Grand Mercure Hanoi

Grand Mercure Hanoi offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 4133 square feet (384 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Grand Mercure Hanoi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Hanoi hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 2 bars or lounges
  • 4133 sq ft of conference space
  • 384 sq. m of conference space
  • Built in 2020
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar by the pool
Grand Mercure Hanoi offers 181 air-conditioned accommodations with a safe and free newspapers. 50-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Similar properties

Front of property
Hanoi Splendid Premium Hotel
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  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
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The price is AU$112
includes taxes & fees
1 July - 2 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 577,500 for adults and VND 290,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Limitless Sky Lounge
  • Lobby Bar
  • The Dining Pavilion

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • High chair
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (4,133 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hospital bed
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 577500 for adults and from VND 290000 for children
  • Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Mercure Hanoi Hotel
Grand Mercure Hanoi Hanoi
Grand Mercure Hanoi Hotel Hanoi
Grand Mercure Hanoi (Opening End of 2020)

Frequently asked questions

What is the cancellation policy at Grand Mercure Hanoi?

Grand Mercure Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Hanoi?

As of 30 June 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Hanoi on 3 July 2026 start from AU$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Hanoi?

Yep, Grand Mercure Hanoi has a free self car park. Onsite parking is limited (max 1 space per unit).

Is there a spa on site at Grand Mercure Hanoi?

Yep, there is an onsite spa at Grand Mercure Hanoi. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Grand Mercure Hanoi have a pool?

Grand Mercure Hanoi has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Grand Mercure Hanoi?

Grand Mercure Hanoi features a full-service spa, an outdoor pool and free pool cabanas.

Is Grand Mercure Hanoi family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Grand Mercure Hanoi is a hit with families.

Does Grand Mercure Hanoi serve breakfast?

Sure does, buffet brekkie is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Mercure Hanoi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Mercure Hanoi?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Mercure Hanoi?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Mercure Hanoi?

No, pets and service animals are not allowed.

Grand Mercure Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 131 reviews
Rating 8 - Good. 13 out of 131 reviews
Rating 6 - Okay. 4 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 2 out of 131 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities
Very good hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, the room was nice. The location was good for us because it felt far enough away from the crowds at the old quarter but close enough that it was easy to go there when we wanted to. Would stay again!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Everything was great. The staff were exceptionally nice and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent. However, the location is a bit far from downtown Hanoï. We ate at the restaurant on the 2nd floor and supper was excellent. Pastries at the same restaurant in the morning were not that fresh.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Quan

Liked: Cleanliness, staff & service, amenities
Rooms arrangement, nice and helpful staffs, location is near Quốc Tư giám.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and facilities , staff were attentive and met all our needs professionally
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Melissa Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, truly a 5 star stay in Hanoi!!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff, clean facilities. Beautiful design and layout. If I stayed longer, is have used the pool and gym.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing. The bed was very comfortable, i never wanted to get up.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was great, breakfast was delicious and beautiful property
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Tobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. Very nice clean and beautiful Hotel. Best value for the price.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Antonina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Great option for Hanoi
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed couple of nights. Pristine property, good location and friendly staff made our stay enjoyable.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, room comfort

Great hotel in Hanoi.

Excellent stay in Hanoi. Hotel great location, staff fantastic, very helpful and friendly. Rooms well appointed and beautiful decor.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful five star hotel at exceptional price, highly recommend.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience for the value
Stayed 1 night in May 2025
Verified

10/10 Excellent

nah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in hanoi!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely room, helpful staff. Convenient location.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel…friendly and helpful staff! I would stay here again
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

YA-HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, worth to try.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here when we were in Hanoi. We stayed for 3 nights for our anniversary and we really appreciated the nice gesture with the card/cake/decoration/voucher they gave us! Staff was really kind, helpful and welcoming at check in. Breakfast was also good.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place so much. Design of the hotel is immaculate
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

TUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from all team members, great new hotel, and outstanding breakfast buffet with many options. Executive floor access is fantastic with some food options and good drink options and offers a quiet and relaxing environment.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous. The service was impeccable. Would definitely stay again
Verified

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property close to everything
Stayed 1 night in Jul 2023