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Sofitel Legend Metropole Hanoi

5-star property
15 Ngo Quyen Street, Hoan Kiem District, Hanoi, 1800 796 370
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Exceptional!
67%
of guests recommend
4.8 out of 5
Wotif Guest Rating
View all 23 Wotif Guest Reviews

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Hotel Description

Sofitel Legend Metropole Hanoi puts you in the heart of Hanoi, connected to a shopping centre and within a 20-minute stroll of Hanoi Opera House and Ngoc Son Temple. Highlights at this luxury hotel include 3 restaurants, 3 bars/lounges and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 364 soundproofed rooms feature free WiFi, free wired Internet and DVD players. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while pillowtop beds and premium bedding invite a good night's rest. In-room childcare, down comforters and free newspapers are also available.

A day of pampering at Le Spa du Metropole can include massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, Spices Garden Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, nightclub, health club and spa tub. Business amenities include a conference centre, a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a sauna and free childcare. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Places within a 15-minute walk of this 5-star Hoan Kiem hotel include Thang Long Water Puppet Theatre and St. Joseph's Cathedral.

Premium Room Queen Bed (Opera Wing)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$412* Per night/room 20 Oct. - 21 Oct.

Premium Room Twin Bed (Opera Wing)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Premium Room Twin Bed (Opera Wing, Club Metropole)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Luxury Room Queen Bed (Historical Wing)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Grand Premium Room King Bed (Opera Wing, Club Metropole)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Prestige Suite (Opera Wing, Club Metropole)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sofitel Legend Metropole Hanoi ratings based on 23 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sofitel Legend Metropole Hanoi

Everyone (11) Couples (11) Family (1)
4 out of 5

Posted by on 13 Sep. 2018

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3 out of 5

Hotel in good location

Pros: Great location
Cons: Beds need to be replaced, the showers ran hot and cold for no aparent reason
Location: The lake nearby is a must to visit on the weekend, especially at night.
The Metropole Hotel is essentially two hotels next to each other, the old and the new. The new is very nice and the old is a bit tired. For the price I think there are better options, including the the Metropoles sister hotel, the De L' Opera, which will cost you less, has nicer rooms and still offers a very good location.

Posted by , from Tauranga on 14 Jul. 2018

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Comment from Hotel Management

25 Aug. 2018 by Linh Chi NGO (Ms.) Guest Experience & Quality Mana

Dear John, We would like to thank you for taking the time to tell us about your experience at our property. We truly regret that your experience did not meet your expectation. Please let us express our sincerest apologies for any discomfort and inconvenience that you were subjected to. Your value feedback has been shared with our related Head of Departments. We would like to reassure you that your experience is certainly not typical of the quality of service we offer our guests and corrective steps will be taken seriously to preclude a recurrence in the future. Thank you again for sharing your concerns. We do hope you allow us another opportunity to serve you better in the future. Sincerely,

5 out of 5

Thank you for allowing us a very early check in !!

We had arrived in Hanoi at 5am from an o'night train ride from Sapa ... to be welcomed for a check in to a beautiful 'stop over ' room before our booked room was fabulous.. generous ...polite... fantastic ... hot coffee French pastries fresh fruit yum yum ..thank you many times over !!! Anne @ Australia

Posted by on 1 Jun. 2017

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5 out of 5

Elegant hotel with old worldly ambience

Pros: The history, the charm, the service, the food, cocktail hour was amazing, our room was beautiful, best shower we've ever had!
Cons: Very difficult to find areas for improvement, however perhaps the map of Hanoi provided could have been more detailed and easier to follow.
Location: Location great. Close to great eating places.
Felt indulged and welcomed from beginning to the end of our stay. Was such a special experience. Food was beautiful, room was gorgeous, was a truly memorable experience.

Posted by on 2 Mar. 2016

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5 out of 5
Pros: The spa treatments and the pool
Cons: Can't think of a worst thing about this hotel
Location: Just a short walk to lake
Facilities: Top of the line; Value: Great deal on Wotif; Service: Outstanding; Cleanliness: Immaculate; A memorable experience. One of my favourite hotels

Posted by , from Australia - VIC - Melbourne on 9 Sep. 2014

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5 out of 5
Pros: Outstanding staff; elegant building and fittings; character
Location: Inspiring
Facilities: State of the art; Value: Great deal; Service: Outstanding; Cleanliness: Immaculate;

Posted by on 7 May 2014

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5 out of 5
Pros: The service is the best of any hotel I have ever stayed in any country
Cons: No flaws at all
Location: Outstanding
Facilities: Top of the line, State of the art; Value: Great deal; Service: Flawless, Go the extra mile; Cleanliness: Immaculate, Beautiful;

Posted by , from Australia - QLD - Brisbane on 27 Apr. 2014

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5 out of 5
Pros: Dinning excellent for breakfast and afternoon teas. Location and gardens
Cons: Check out short on thank you
Location: great
Facilities: everthing; Value: good; Service: dining roon supert; Cleanliness: the best; beautiful bathrooms and lotions. staff were attentive to room service and check in

Posted by , from Australia - QLD - Gold Coast on 30 Nov. 2013

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5 out of 5
Pros: Service welcome
Cons: Can't think of any really
Walking distance to a lot of attractions

Posted by , from Australia - QLD - Brisbane on 11 Nov. 2013

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5 out of 5
Pros: Old World Charm with Modern Facilities
Location: Quiet Location
Facilities: Top of the line; Value: Affordable; Service: Go the extra mile; Cleanliness: Beautiful;

Posted by , from UAE on 26 Aug. 2013

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About the Sofitel Legend Metropole Hanoi

Location 15 Ngo Quyen Street, Hoan Kiem District, Hanoi, 10000

Property Features

Sofitel Legend Metropole Hanoi offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. A nightclub, a hot tub, and a sauna are also featured at the luxury Sofitel Legend Metropole Hanoi. A round-trip airport shuttle (available 24 hours) is available for a fee. This 5-star Hanoi hotel is smoke free.

  • 364 guestrooms or units
  • 7 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1901
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Childcare (free)
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hanoi (HAN-Noi Bai Intl.) (26.3 km / 16.3 mi)
  • Train station: Hanoi Railway Station (2 km / 1.2 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Sofitel Legend Metropole Hanoi offers 364 forms of air-conditioned accommodation with DVD players and minibars. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Fridge
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Spices Garden Restaurant – This poolside restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Le Beaulieu Restaurant – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Angelina Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Le Club Bar – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Le Terrasse du Metropole – On-site café.

Late-night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 16

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Pets

  • Pets and service animals are not allowed at Sofitel Legend Metropole Hanoi

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds.

  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 32 per person (approximately)
  • Airport shuttle fee: USD 100 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Sofitel Metropole
  • Metropole Hanoi
  • Metropole Sofitel Hanoi
  • Sofitel Hanoi
  • Sofitel Legend Metropole
  • Sofitel Legend Metropole Hanoi
  • Sofitel Legend Metropole Hotel
  • Sofitel Legend Metropole Hotel Hanoi
  • Sofitel Metropole Hanoi
  • Sofitel Metropole Legend Hanoi
  • Accor Metropole Hanoi
  • Sofitel Legend Metropole Hanoi Hotel Hanoi
  • Sofitel Legend Metropole Hanoi Hotel
  • Hanoi Sofitel
  • Sofitel Legend Metropole Hanoi Hotel
  • Sofitel Legend Metropole Hanoi Hanoi
  • Sofitel Legend Metropole Hanoi Hotel Hanoi

You should know

  • Sofitel Legend Metropole Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • The property is a member of Historic Hotels of the World.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.