All 364 soundproofed rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and fireplaces. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include bathrobes and slippers, while pillowtop beds and premium bedding invite a good night's rest. DVD players, in-room childcare, and down comforters are also available.
A day of pampering at Le Spa du Metropole can include body scrubs and aromatherapy. The fine-dining restaurant, Le Beaulieu Restaurant, is open for breakfast, brunch, lunch, and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, nightclub, health club, and spa tub. A conference center, a business center, and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a sauna, and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of an airport shuttle.
Places within a 15-minute walk of this 5-star Hoan Kiem hotel include Ngoc Son Temple and Thang Long Water Puppet Theatre.
25 Aug. 2018 by Linh Chi NGO (Ms.) Guest Experience & Quality Mana
Dear John, We would like to thank you for taking the time to tell us about your experience at our property. We truly regret that your experience did not meet your expectation. Please let us express our sincerest apologies for any discomfort and inconvenience that you were subjected to. Your value feedback has been shared with our related Head of Departments. We would like to reassure you that your experience is certainly not typical of the quality of service we offer our guests and corrective steps will be taken seriously to preclude a recurrence in the future. Thank you again for sharing your concerns. We do hope you allow us another opportunity to serve you better in the future. Sincerely,
Due to COVID-19, this property’s food and beverage options may be limited.
Sofitel Legend Metropole Hanoi offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. A nightclub, a spa tub, and a sauna are also featured at the luxury Sofitel Legend Metropole Hanoi. An airport shuttle (available 24 hours) is available for a fee. This 5-star Hanoi hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Sofitel Legend Metropole Hanoi offers 364 accommodations with fireplaces and DVD players. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Sofitel Legend Metropole Hanoi has 3 restaurants serving breakfast, lunch, and dinner.
Le Beaulieu Restaurant - This fine-dining restaurant serves brunch only. A children's menu is available. Reservations are required. Open daily.
Angelina Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Le Club Bar - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Le Terrasse du Metropole - Onsite café. Open daily.
Late night fare is available from 24-hour room service.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.