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You can enjoy LCD TVs with satellite channels, and all 364 soundproofed rooms feature free WiFi, free wired Internet and DVD players. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while pillowtop beds and premium bedding invite a good night's rest. In-room childcare, down comforters and free newspapers are also available.
A day of pampering at Le Spa du Metropole can include massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, Spices Garden Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, nightclub, health club and spa tub. Business amenities include a conference centre, a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a sauna and free childcare. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of an airport shuttle.
Places within a 15-minute walk of this 5-star Hoan Kiem hotel include Thang Long Water Puppet Theatre and St. Joseph's Cathedral.
25 Aug. 2018 by Linh Chi NGO (Ms.) Guest Experience & Quality Mana
Dear John, We would like to thank you for taking the time to tell us about your experience at our property. We truly regret that your experience did not meet your expectation. Please let us express our sincerest apologies for any discomfort and inconvenience that you were subjected to. Your value feedback has been shared with our related Head of Departments. We would like to reassure you that your experience is certainly not typical of the quality of service we offer our guests and corrective steps will be taken seriously to preclude a recurrence in the future. Thank you again for sharing your concerns. We do hope you allow us another opportunity to serve you better in the future. Sincerely,
Sofitel Legend Metropole Hanoi offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. A nightclub, a hot tub, and a sauna are also featured at the luxury Sofitel Legend Metropole Hanoi. A round-trip airport shuttle (available 24 hours) is available for a fee. This 5-star Hanoi hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Sofitel Legend Metropole Hanoi offers 364 forms of air-conditioned accommodation with DVD players and minibars. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Spices Garden Restaurant – This poolside restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Le Beaulieu Restaurant – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Angelina Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Le Club Bar – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Le Terrasse du Metropole – On-site café.
Late-night fare is available from 24-hour room service.
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.