Skip to main content
Beginning of main content
4.0 out of 5

"The bed and bath are amazing. The comfiest bed and bath I have ever come across in a hotel. Such a great location. Staff aren’t very helpful and p ... " More

By a verified traveller on Fri 30 Mar 2018

Enter dates to see availability

Hotel Description

Golden Silk Boutique Hotel places you in the center of Hanoi, connected to the convention center and within a short 5-minute stroll of St. Joseph's Cathedral and Hoan Kiem Lake. Highlights at this boutique hotel include 2 bars/lounges, a full-service spa, and a restaurant.

A day of pampering can include massages and facials along with access to the steam room. The restaurant, Oriental Restaurant, is open for breakfast, lunch, and dinner. 1076 square feet (100 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Free buffet breakfast is available. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Old Quarter hotel include Thang Long Water Puppet Theatre and Ngoc Son Temple.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$64* Per night/room 3 Feb. - 4 Feb.

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, Terrace, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Golden Silk Boutique Hotel ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Golden Silk Boutique Hotel

Everyone (11) Couples (1)
4 out of 5

Great room in a great location

The bed and bath are amazing. The comfiest bed and bath I have ever come across in a hotel. Such a great location. Staff aren’t very helpful and put in the minimum effort needed. The buffet coffee is so bad. So very bad.

Posted by , from hobart on 30 Mar. 2018

Was this review helpful to you?
Comment from Hotel Management

4 Apr. 2018 by GM

Thanks you for choosing to stay with us & your feedback. We look forward to welcoming you back.

3 out of 5
Nice hotel but had to change rooms and bath tub had a crack in it only to get the same in the next room.

Posted by on 3 Mar. 2018

Was this review helpful to you?
Comment from Hotel Management

20 Mar. 2018 by GM

Thanks you for choosing to stay with Golden Silk Hotel & your review. We look forward to welcoming you back.

5 out of 5

nice central position

Lovely hotel, courteous staff and clean rooms. Close to shops, markets and Cathedral.

Posted by , from Australia on 8 Nov. 2017

Was this review helpful to you?
Comment from Hotel Management

7 Dec. 2017 by GM

Thank you for choosing to stay with us. We do appreciate your feedback & looking forward to welcoming you back.

4 out of 5

Nice hotel in old quarter

Lovely place to stay. Close to all the markets in hanoi

Posted by , from Australia on 14 Sep. 2017

Was this review helpful to you?
Comment from Hotel Management

18 Sep. 2017 by GM of Golden Silk hotel

Thanks you for your review. We look forward to welcoming you back.

5 out of 5

Great Hotel in the Old Quarter

Pros: Its proximity to the lake and the attractions in the Old Quarter
Had a wonderful stay at the Golden Silk. The hotel is right in the Old Quarter and is easy walking distance to the lake and the night market. The staff were so great in organising our trip to Halong Bay and looking after our belongings until we returned. We had an early start on our last day in Hanoi and some boxed breakfasts were organised us for us to take as we left before the restaurant was open for breakfast.

Posted by , from Hobart, Tasmania on 3 Sep. 2017

Was this review helpful to you?
Comment from Hotel Management

4 Sep. 2017 by GM of Golden Silk hotel

Thanks you for your review.

4 out of 5
An excellent hotel in a perfect location for exploring the nearby area.

Posted by on 28 Aug. 2017

Was this review helpful to you?
Comment from Hotel Management

4 Sep. 2017 by GM of Golden Silk hotel

Thanks you for your review.

4 out of 5
Nice room. Staff a bit unengaging. not negative, just reserved.

Posted by on 15 May 2017

Was this review helpful to you?
4 out of 5

Well situated well priced hotel

Pros: Location, staff
Cons: Ventilation as one night had a very distinctive cigarette smell, presumably coming from an adjacent room. Also a little more attention to cleaning.
Location: Great location near night markets, lakes and banks for foreigners.
Overall a good place to stay in a good location. Breakfast's good and a nice little bar too boot. Staff generally helpful and efficient although some were more interested in their phones! Room 904 was plenty big enough with nice bathroom.

Posted by , from Australia on 9 May 2017

Was this review helpful to you?
5 out of 5

Good location in Hanoi's Old Quarter, comfortable.

Pros: Comfortable room, friendly and helpful staff.
Location: Short walk to the beer corner and Hoan Kiem lake.
Friendly staff, good room, elevator in the hotel, breakfast is fine.

Posted by on 23 Apr. 2017

Was this review helpful to you?
3 out of 5

Great location in old quarter

Nice hotel but a bit tired. The staff are friendly and helpful and the breakfast was fresh with a lot to choose from. The room had everything you need with a very big and comfortable bed although a window would've been nice.

Posted by , from London on 25 Feb. 2017

Was this review helpful to you?

About the Golden Silk Boutique Hotel

Location 109-111 Hang Gai Street, Hanoi, 10000

Property Features

Golden Silk Boutique Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Golden Silk Boutique Hotel. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. For a fee, parking is available. This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Hanoi Railway Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Golden Silk Boutique Hotel offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free buffet breakfast.

Oriental Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 17

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Golden Silk Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 545000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Golden Silk Boutique Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 6
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 1
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 705000 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: VND 235000 per day
  • Rollaway bed fee: VND 545000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Silk Boutique
  • Golden Silk Boutique Hanoi
  • Golden Silk Boutique Hotel
  • Golden Silk Boutique Hotel Hanoi
  • Golden Silk Hotel
  • Silk Boutique
  • Silk Boutique Hotel
  • Silk Hotel
  • Golden Silk Hotel Hanoi
  • Golden Silk Boutique Hotel Hotel
  • Golden Silk Boutique Hotel Hanoi
  • Golden Silk Boutique Hotel Hotel Hanoi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Up to 6 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
url importing http://www.wotif.com/Hanoi-Hotels-Golden-Silk-Boutique-Hotel.h4961337-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Hanoi-Hotels-Golden-Silk-Boutique-Hotel.h4961337-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Hanoi-Hotels-Golden-Silk-Boutique-Hotel.h4961337-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.